Epicor Software Case Study: Le Meridien Hotels

The five-star Le Meridien Park Atlantic Lisboa is situated in the centre of Lisbon with stunning views of Eduardo VII Park and Marquis de Pombal. As tourism grew, senior management at Le Meridien Park Atlantic Lisboa decided that a new vision was needed for the back office organization, which would improve financial control and allow for new services to be provided to guests. Modifying the hotel's legacy Fidelio Back Office system to meet the new challenge was not possible, so the hotel approached several systems integrators and software vendors with its list of requirements. The key criteria of flexibility, daily reporting and integration with existing systems were priorities, and after several rounds of meetings and demonstrations it was Epicor for Hospitality and Entertainment that was chosen as the most suitable solution.