ERP Information Quality and Information Presentation Effects on Decision Making

In this study a model is developed to examine the impact of information formats on the relationship between information quality and decision quality in an Enterprise Resource Planning (ERP) environment. ERP systems seamlessly integrate data from different functional areas to provide information for decision-making. Different decision-makers directly tap into the ERP database to access information for carrying out different organizational tasks. The use of the same information by different decision-makers has increased the need to ensure that high quality ERP information is available for effective decision-making.