Evaluation Criteria For Selecting A Successful Business Performance Management Solution

Business Performance Management (BPM) (sometimes called Corporate Performance (CPM) or Enterprise Performance Management (EPM)) means many things, but in the software world BPM is defined as software applications for performance management processes. A successful BPM solution enforces the necessary elements of closed loop performance management processes that enable control, continuous feedback, and decision support, as well as information transparency. This white paper outlines IDC's view of the key variables that organizations that have implemented operational applications, such as ERP, CRM, and SCM, should consider when evaluating software solutions to support their internal BPM efforts.