Falken Tire Corporation Increases Customer Calls Served by 35% With Oracle E-Business Suite R12

Falken Tire wanted to streamline the supply chain to ensure efficient and cost-effective operations in the face of rising cost of raw materials and increase insight into customer trends by improving reporting capabilities and data accuracy. The challenge was to drive compliance with Japanese Sarbanes-Oxley (J-SOX) regulations and facilitate continued global expansion by providing a scalable and flexible IT solution. Falken Tire selected Oracle E-Business Suite Release 12 for its ease-of-use, flexibility, and robust industry-specific functionality and provided the necessary controls to implement workflows, exception reporting, audit trails, and security measures - driving compliance with J-SOX regulations.