Food and Drug Administration and the Google Search Appliance
The FDA is a scientific, regulatory and public health agency that works to ensure the safety, efficacy, and security of human and veterinary drugs, biological products, medical devices, U.S. food supply, and cosmetics. For over 10 years, GlobalNet Services, Inc. has supported the Food and Drug Administration with technology integration and Internet strategies. The FDA was running an older search engine for its public site at www.fda.gov with mixed results. The search function was not consistently reliable or speedy, nor was it accurate in the information it returned. The FDA wanted a better solution. FDA deployed Google Search Appliance with the built-in redundancy and reliability of this model would be a good match for the challenge.