From Products to Services in the Forestry Industry: ICT as an Enabler for Creating an Open Innovation System

Most forestry machines being produced today include a PC that monitors and controls the harvester head, and an information system that stores data on every action the driver or the machine performs. ICT thus provides an opportunity to improve efficiency and competitiveness and possibly also opens up for new ways of working for actors in the forestry industry. The purpose of this paper is to investigate how ICT can enable the transformation from selling products to selling services in the forestry industry. The authors investigate this through performing a Case Study including a number of actors from the Forestry industry in northern Sweden.