Guarding Your Brand: A White Paper On Social Media Monitoring
Source: BrandWatch Online
The term Social Media can easily refer to a form of "Media" wherein anyone can easily access it, add their own thoughts and express their own opinions on a wide range of topics. Popular forms of Social Media include blogs, vlogs, podcasts and forums. Social Media has been successfully exhausted as a new form of strategic marketing considering its wide reach, especially on consumers as well as a higher probability of repeat frequency on product/service recognition. The insistent use though of Social Media to drive Brand Recognition has its downfalls as improper and inconsistent management of these sites can do the opposite effect on any company.