Healthcare Network Achieves Automation Goals With Help of Vantage
The Detroit Medical Center (DMC) is Southeast Michigan's leading healthcare provider, operating eight facilities with 3,000 credentialed physicians. Detroit Medical Center (DMC) chose to completely modernize and expand its healthcare IT system by implementing an EMR. In order to do that without frustrating physicians or sacrificing patient care, it needed to ensure that systems were stable, performing at levels acceptable to the end users and highly available. This required the IT department to have significant capabilities in monitoring systems to identify issues, data to help resolve those issues and the ability to monitor during testing of new application changes to prevent introducing problems in production. DMC used Compuware Vantage to analyze utilization and capacity of current systems and prepare for the task at hand.