Hewlett Packard Norge as Manages Sales and Future Production With Customer Relationship Management

Hewlett Packard Norge AS (HP Norway) is one of Norway's largest suppliers of IT products and services. The company offers a complete technology portfolio ranging from palmtops to some of the world's most powerful supercomputers. HP Norway offers consumers a broad range of products and services, from digital photography to digital entertainment and from data processing to home publishing. It needed to put the customer at the center of all HP Norway's activities, before, during, and after sales and ensure more secure data regarding future sales and provide the ability to predict market and customer changes. HP Norway implemented Oracle's Siebel CRM applications, resulting in a near doubling of sales without additional resources.