Hilton Grand Vacations Club: Wide-Area Data Services Helps Hilton Grand Vacations Close More Vacation Ownership Deals
Source: Riverbed Technology
Timeshares, more commonly known as vacation ownership today, are a fast-growing part of the travel and leisure industry. Their challenges were customers had to wait more than 30minutes while vacation ownership contracts were processed because of network latency and improve application performance and file. They chose Riverbed to overcome these challenges. They deployed to Riverbed Steelhead wide-area data services appliances. The results of deploying Riverbed were contract approval process reduced from 30 minutes to a few minutes, centralized accounts payable business processes, employee productivity and morale has gone up and Customer satisfaction has been greatly improved.