How ASG's MetaCMDB Strategy Enables More Effective Business Service Management

ASG has a distinctive CMDB offering that can enable superior service management, as well as application and service lifecycle management. ASG's CMDB system ties together the monitoring of disparate underlying systems, applications and devices, maps them to the business services they support, visualizing their inter-relationships through dynamic dashboards. These visualization capabilities allow technical and business managers to view operations at a high level and drill down to a granular level of data. Given the benefits and implications of this functionality and architecture, ASG's BSM and CMDB solutions warrant short-list attention from any IT organization seeking a meaningful answer to BSM. This paper examines more specifically what CMDB systems require and how they evolve as a foundation to shed light on ASG's BSM and CMDB system offerings.