How Cisco IT Uses SAN to Automate the Legal Discovery Process

The biggest challenge facing the Cisco litigation team is the need to store, organize, and process huge volumes of data. A related challenge, once data is assembled, is to retrieve specific information quickly. Cisco's approach to the challenge posed by discovery revolved around finding a way to build a large storage system that was easy to install, configure, and manage. The litigation group also wanted a system that could expand to accommodate an escalating workload and meet performance expectations well into the future. The group used a model it called DMAIC (define, measure, analyze, improve, and control) to develop a solution.