How Enterprise Mobility is Transforming the IT Service Desk

Source: LogMeIn, Inc

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The complexities brought on by mobile workers can actually present an opportunity for the IT service desk to become a more strategic part of the business. By implementing a remote support solution purpose-built for meeting the challenges presented by the mobile workforce, your IT service desk can more closely align with your business.

In this program, Terrence Cosgrove, Senior Research Analyst at featured analyst firm, Gartner, Inc., and Lee Weiner, Director of Products at LogMeIn, Inc., will look at the changes that mobility is creating for the knowledge worker, the effect on the IT help desk, and more importantly, how your enterprise can best address these challenges and reap the benefits.
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Date:Jan 2009