How To Avoid A Tainted Product Disaster
Source: American Management Association
Do one know what's really going on in the factories of the overseas manufacturing partners and suppliers? If one can't answer that question with a confident yes, the brand could be at risk. So could be the profits. In fact, so could be the customers-not to mention their kids and pets. Just ask the companies involved in these recently reported tainted product cases: Menu Foods (the Canadian pet food company whose contaminated products affected many cats and dogs), Colgate-Palmolive Co. (whose brand was sullied due to a contaminated "counterfeit" version of its toothpaste), and any store that had to pull the popular Chinese-made, lead-painted Thomas & Friends wooden train sets off their shelves.