How Wireless IP Communications Supports Fast Emergency Response

Cisco's 24-hour Security and Facility Operations Centers (SFOCs) in the Americas dispatch security officers to investigate fire, broken glass, thefts, medical emergencies, and other incidents at Cisco offices. Because of radio device interoperability issues cisco security personnel could not communicate directly with other campuses, wire-line and cell phones and pagers provided spotty coverage and there is lack of interoperability impeded emergency medical response in which cisco management away from campus could not dial into radio conversations. They got a solution of LMR-over-IP solution integrates with Cisco's IP Interoperability and Communications System (IPICS). They got a result of more effective command and control by enabling direct radio communication from remote sites with reduced capital expense through avoiding purchase of additional radios.