Hug Your Customers
Source: American Express
You probably already know who your best source of more business, more leads, more referrals and more growth is, right? Yes, it's your current customers. If you've grown complacent with your current customers, often a symptom of an up market, now is the time to go back to this precious resource and beg forgiveness. Or, at least, set up some processes to capture their hearts and minds before they drift away. Your Marketing Board - Customers that love to tell you what they think, good and bad, are a blessing for your business.