IBM Reaps Business Benefits and Major Cost Savings From Unified Communications and Collaboration

Headquartered in Armonk, New York, IBM invents, develops and manufactures IT products, including computer systems and software, system networks, storage hardware and microelectronic products. With approximately 329,000 employees and thousands of business partners worldwide, IBM operates in more than 150 countries and generates nearly US$96 billion in revenue annually. The company needed large enterprise with globally distributed, mobile workforce must foster collaboration through the most efficient channels to optimize productivity and contain costs. IBM LotusSametime software was used for instant messaging, Web conferencing, Voice over IP (VoIP) and more.