ICT Investment Evaluation and Mobile Computing Business Support for Construction Site Operations

The intangible qualitative innovation benefits of Information and Communication Technology (ICT) are essential for improving quality of production, enhancing business activities and creating new competitive opportunities. Still, these benefits are not accounted for in traditional financial investment evaluation methods like Return On Investment (ROI) and Net Present Value (NPV). The strict quantitative financial methods for evaluating ICT investments leave out most of the strategic long-term performance benefits that ICT provide. There is a need for a multidimensional evaluation method that includes the long-term performance perspective, generation of system usefulness and future business value of ICT investments.