Implementation of Electronic Van Management System
Source: Satyam Computer Services
The customer is the largest railroad services provider in North America, working with about 10 limo vendors and making about 850 to 1000 calls per day for van road trips. In addition to van vendors, there were about 190 dedicated yard vehicles in service. The customer's existing system made it difficult to keep track of the order status and order management. This added to increased, avoidable expenditure. The customer needed an effective van management system that could improve efficiency and reduce costs. Mahindra Satyam developed a web-based system to automate operations for van management. The Web-based system included an order management module through which a van request order for crew could be placed.