Improving Lease Management: New Solutions to Enhance Competitiveness
Decades-old technology platforms are crippling the efforts of many leasing organizations to improve operational performance, customer service and profitability. Of course, leasing firms have not stood still concerning technology. For the past decade, they have focused on developing and enhancing origination systems those process applications, credit decisions and documentation. In addition, Web-based systems now give customers self-service capabilities, such as requesting price quotes, processing payments and obtaining buyout quotes. These systems use a variety of technologies to interface with legacy lease management systems.