Improving Software Quality to Drive Business Agility

Software drives competitive business success in a global economy. In that context, software quality is key and costs of defects late in the life cycle become prohibitive. Increasingly, therefore, the people sees organizations pushing quality (including security) initiatives, even in a difficult economy. With greater complexity from technology, software sourcing, compliance, security, and other areas, addressing software defects has never been more challenging. Keeping up with this level of complexity to retain software agility and profitability demands consistent, reenergized, and targeted approaches to quality. education is also vital. IDC conducted a survey in 2Q08 to explore current practices in, costs of, and attitudes toward software quality.