IMSERSO Accelerates Introduction of Law for Care of the Elderly and Disabled; Quickly Obtains Results

The Institute for the Elderly and Social Services (IMSERSO) wanted to introduce a robust and reliable solution that will allow IMSERSO to quickly apply the "Law for Dependent People" and obtain immediate results as well as implement an open IT system to allow easy integration with bodies such as municipal and regional governments. The challenge was to manage processes needed to implement the law, such as evaluating dependence levels, recognizing rights, configuring services, calculating grants, and determining follow-up actions. IMSERSO worked with Oracle Consulting and Accenture to implement Oracle's Siebel applications in just six months, enabling IMSERSO to manage processes established in the Law for Dependent People.