Increase Customer Retention through Proactive SLA Management
Source: Sterling Commerce
View this Webcast as two top technology experts describe how SLAs are affecting today's IT landscape - and how they will change tomorrow's. After a broad look at SLAs and how they're being used, this Webcast focuses on three of the critical concerns that must be addressed when developing an SLA.
| Format: | Webcast | Size: | 0.00 |
| Date: | Sep 2007 |
