Increased Agent Productivity Through Insurance Portal for Merchants Insurance Group
Source: MindTree Consulting
The Merchants Insurance Group (MIG) wanted to improve the productivity of hundreds of its field agents, whose performance was hindered by the manual process involved in handling business transactions. MindTree leveraged its expertise in the insurance domain and technical proficiency on LANSA technologies to provide a unique solution that helped MIG achieve remarkable results. It improved agent productivity through accessibility and quick turnarounds, reduced lost income and errors through automation, and improved efficiency by reducing the support required, allowing MIG to meet its business goals.