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telecom services
(150 results)-
Virtualization: Beyond Servers
Virtualization helps you get the most out of your servers, but the same concept can be applied to other physical machines as well. Learn more about virtualization, and how it can be applied to...
Sponsored by IBM Date: Tue, 31 May 2011 00:00:00 -0700
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White Papers
Comparison of Cisco and ShoreTel Unified Communication Solutions
Sep 2011
In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls. The flagship Cisco...
Provided by ShoreTel
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White Papers
Comparison of Avaya and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
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White Papers
Managed Services Demystified - An Overview for Telecom Service Providers
Aug 2006
Facing increasing competition and commoditization from traditional telecom products, service providers are either in the process of or planning for the move to next generation, converged, network...
Provided by Alcatel-Lucent
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Case Studies
Bharti Airtel Case Study
Mar 2008
IBM worked with Bharti Airtel, India's leading telecom, to create an innovative model for IT delivery. For CIO Jai Menon, it means he can now focus more on launching and creating new revenue...
Provided by IBM
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White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
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White Papers
IP Telephony from A to Z
Nov 2009
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision questions and...
Provided by ShoreTel
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White Papers
Which System Delivers? Centrex vs Hosted PBX vs IP PBX
Dec 2003
Compare the alternatives to an IP telephony system for your business. This independent study takes a close look at companies who have deployed Hosted PBX versus a centralized approach against IP...
Provided by VoIP-News
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White Papers
IT Governance and Outsourcing - What Are the Implications for Service Providers?
Jun 2008
Given the increased stakeholder expectations around IT governance, coupled with the complexities of governing Service Provider relationships in a Multisourced environment, organisations are...
Provided by Dimension Data
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White Papers
7 Tips for Negotiating Win-Win Telecom Contracts that Don't Cost More than You Bargained
Jan 2011
It has been a tough year for IT and telecom and the hangover promises to be around a bit longer as we take stock of the drastic reactionary measures we rushed into place to stop the cost...
Provided by ProfitLine
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Webcasts
An Introduction to Telco Revenue Assurance
May 2007
Telco Revenue Assurance is quickly becoming the new "Buzzword" in the industry, but how many people really understand what it is, how it works, and how it can be used to effectively solve...
Provided by SAS Institute
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White Papers
Is your network ready for IP Telephony?
Nov 2009
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately...
Provided by ShoreTel
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White Papers
IP Multimedia Subsystems (IMS): Restructuring an Industry
Nov 2006
IP Multimedia Subsystems (IMS) technology and the convergence of fixed and mobile network service providers will make niche market service development, delivery and marketing faster and much less...
Provided by Alcatel-Lucent
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White Papers
Recession Proofing the Management of Telecom
Feb 2009
The current economic downturn has reinforced the need for companies to optimize services and obtain hard dollar savings from IT investments. With stressed and shrinking budgets, many companies are...
Provided by MBG Expense Management
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White Papers
Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost
Oct 2009
Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by 15%...
Provided by MBG Expense Management
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Presentations
MPC Industries Headquarters Travel with CEO
Jun 2008
MPC Industries is a 52-year old, family-owned manufacturing company with 42 employees, offering plastic injection molding as well as precision machining of both ferrous and non-ferrous alloys...
Provided by Cisco Systems
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Resource Center
Use VoIP to Do More with Less
Jun 2008
Enjoy the speed, flexibility, and security of unified communications on your own network.
Provided by Cisco Systems
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Resource Center
Small Business Phones: The Basics and Beyond
Sep 2008
Hear how small business phones using VoIP, unified messaging, video and other applications can help improve your customer relationships.
Provided by Cisco Systems
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Case Studies
Growing Pains: Staffing For Scalability
Sep 2004
This article from Cisco's iQ Magazine focuses on how four growing companies use their network infrastructures to help them get the people skills they need regardless of geographic locations.
Provided by Cisco Systems
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Presentations
Case Study: Medical Office Increases Productivity with New Communications System
Sep 2008
Watch this short video to see how Dr. Sunita Jayakar's small physician practice implemented a Cisco phone system and reduced time required for appointment reminder calls from four hours to 15...
Provided by Cisco Systems
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White Papers
Oracle TimesTen In-Memory Database on Oracle Exalogic Elastic Cloud
Dec 2011
With the growing speed of messages moving through business networks, the use of real-time processing to capture, analyze, and respond intelligently to key events has become the benchmark for...
Provided by Oracle
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White Papers
Alternative Business VoIP Systems - Hosted vs. IP PBX
Sep 2004
IP PBX Premise-Based or Hosted System? When considering an imminent transition from either Centrex service or a Key system / PBX product to a state-of-the-art Hosted IP or IP PBX telephony...
Provided by VoIP-News
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White Papers
Generate Savings Now: The Advantages of Telecom Expense Management
Jun 2009
Why is telecom expense management (TEM) gaining importance today? What return on investment can your company expect from TEM? Interested in learning helpful tips for making the business case for...
Provided by ProfitLine
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White Papers
Red Hat and the Telecommunications Industry
Jun 2009
The telecommunications industry is in a constant state of great change and opportunity. To remain technologically viable and seize market opportunities as they arise, telecoms need flexible,...
Provided by Red Hat
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White Papers
The Journey to Unified Communications
Jun 2009
Unified Communications (UC) proposes a way to control and synthesise the diverse ways your employees need and want to communicate. It helps employees to stay in touch from different locations by...
Provided by Vodafone
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White Papers
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
Aug 2009
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including...
Provided by Pitney Bowes
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White Papers
Privacy Preserving Data Mining in Telecommunication Services
Jul 2007
Privacy preserving data mining is a new research direction in data mining and knowledge discovery. A main reason for the rapid development of this research area is the growing awareness of the...
Provided by Telenor Group
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White Papers
Get Personal: Capitalize on Your Subscriber Data With a Unified User Profile
Sep 2008
This paper discusses the role of user profile management. SPs' efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel...
Provided by IDG (International Data Group)
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Case Studies
Large Healthcare Provider Finds Prescription for Savings With MBG
Jan 2009
The national healthcare provider, with more than 200 locations across the country, wanted to centralize the management of its telecommunications and IT services. The company sought to address...
Provided by MBG Expense Management
-
Case Studies
Tianjin Unicom Increases Telesales Fivefold With SAS
Jan 2009
One company affected by the increased scrutiny was Tianjin Unicom, a branch of the China Unicom group. The challenge was to gain insight into customer behavior in order to enhance decision making...
Provided by SAS Institute
-
Case Studies
Bharti Airtel Grows at a Stunning Pace by Keeping Its Focus on the Customer
Mar 2008
Bharti Airtel needed to maximize its future flexibility and growth potential by adopting a business-driven framework for integration, allowing it to implement and deliver new services rapidly....
Provided by IBM
-
White Papers
10 Steps to Control Wireless Costs Through Consumption Management
Oct 2009
In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the...
Provided by MBG Expense Management
-
White Papers
It's Time To Review — And Renew — Your Telecommuting Policy
Apr 2009
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy...
Provided by Citrix Online
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Webcasts
Work Smarter! Deliver Portal and Collaboration Solutions for smarter telecommunications
Mar 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's...
Provided by IBM
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Webcasts
The Business Benefits of Secure Remote Access
Nov 2009
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from SonicWALL, Inc., as they help you make the right call on telecommuting.
Provided by SonicWALL
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White Papers
5 Sources of Value Through a Telecom Expense Management Initiative
Nov 2009
This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best...
Provided by MBG Expense Management
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White Papers
Grid and Cloud Computing Technology: Interoperability and Standardization for the Telecommunications Industry
May 2009
The European Telecommunications Standards Institute formed the Grid Technical Committee (TC GRID) in 2006 with participation from over 20 organizations spanning private sector, government, and...
Provided by ETSI
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White Papers
Real-Time Convergent Mediation?: Addressing the Challenges of Convergence
Nov 2007
Convergence has become the strongest driver of the telecom services industry. Service providers are constantly focusing on offering a rich mix of services to customers. As a result, there is a...
Provided by SunTec Business Solutions
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White Papers
7 Ways your 2009 IT and Telecom Procurement Practices will Fail you in 2010
Jan 2010
2009 was a tough year for IT and Telecom departments and many enterprises were forced to use sourcing as a hammer to slash costs instead of using it as a well-planned strategic activity. As a...
Provided by ProfitLine
-
White Papers
How to Generate Immediate Savings from Mobile Spend
Jan 2010
Do you know what your mobility costs are? How many devices you have connected to your systems? How are employees using them? What are the cost impacts? Security implications? If you are like...
Provided by ProfitLine
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White Papers
Making the Business Case for Telecom-Specific Network Infrastructure Management
Jul 2005
Network infrastructure management is becoming critical for service providers (SPs) as they seek ways to increase customer satisfaction and simultaneously adopt new technologies, introduce new...
Provided by Hewlett-Packard (HP)
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White Papers
Comparison of Performance Evaluation of Reverse Supply Chain in Information Technology and Telecommunication Equipment Industry
Aug 2011
Due to the increasing product variety and shorter life cycles, many electronic products end up in disposal sites. The development in the electronics sector is geared towards growing...
Provided by International Journal of Scientific & Engineering Research
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White Papers
Enhanced Telecom Operation Management Scenarios for IMS Networks
Jun 2011
The integration of IMS networks will enable telecom operators to evolve in a manner transparent to the incessant demand for the multimedia services. However the QoS management mechanisms defined...
Provided by Academy & Industry Research Collaboration Center
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Case Studies
France Telecom (Orange) - Mobile API Publishing
Jan 2011
Orange is the key brand of France Telecom, one of the world's leading telecommunications operators. The local developers need full advantage of tools and resources of the Nursery and through...
Provided by Layer 7 Technologies
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White Papers
Oracle TimesTen In-Memory Database on Oracle Exalogic Elastic Cloud
Dec 2011
With the growing speed of messages moving through business networks, the use of real-time processing to capture, analyze, and respond intelligently to key events has become the benchmark for...
Provided by Oracle
-
White Papers
Comparison of Avaya and ShoreTel Unified Communication Solutions
Sep 2011
Unlike ShoreTel's all-in-one, all-IP solution, the Avaya platforms have been adapted from legacy technology and assembled piecemeal. The result is a complex solution that can require extensive...
Provided by ShoreTel
-
White Papers
Comparison of Cisco and ShoreTel Unified Communication Solutions
Sep 2011
In a side-by-side comparison of these two solutions, this white paper demonstrates that organizations in need of comprehensive UC solutions can avoid Cisco product shortfalls. The flagship Cisco...
Provided by ShoreTel
-
White Papers
Unified Messaging
Oct 2011
Today's workers are becoming more mobile and, at the same time, more collaborative. What's more,customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
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White Papers
HP Cloud Service Automation Intelligent automation for building, managing, and securing cloud services
Aug 2011
A planned, formal shift from traditional methods to an internal private-cloud model could solve the problems that face businesses today; however, many organizations are reluctant to make such a...
Provided by Hewlett-Packard (HP)
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White Papers
ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing CostStructures for IBM XIV and EMC VMAX Systems
Jul 2011
New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than...
Provided by IBM
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White Papers
How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge
Jul 2011
This white paper considers the use of analytics and business intelligence for improving decision making in the telecom industry and the benefits of prebuilt analytic applications for achieving...
Provided by SAP
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White Papers
Use of Geographical Information System (GIS) in Developing an Intelligent Transport System (ITS)
Apr 2008
The purpose of this paper is to explore the possibilities of developing an Intelligent Transport System using the resources of Geographical Information System and Spatial Information System....
Provided by Chittagong University of Engineering & Technology
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White Papers
Discovering Structural Patterns in Telecommunications Data
Jan 2011
With the increasing amount and complexity of data being collected, there is an urgent need to create automated techniques for mining the data. In particular, data being generated and stored by...
Provided by American Association for Artificial Intelligence
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Case Studies
China Mobile-Next Generation Service Delivery Platform (NG SDP) Enables Smarter Telecom Services
Sep 2010
As the leading mobile services provider in China, the China Mobile Group boasts the world's largest mobile network and the world's largest mobile subscriber base. As a result of the implementation...
Provided by IBM
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Case Studies
A Leading Telecom Equipment Company Relies on TCS to Support Its Legacy Network and Service Management Systems
Mar 2011
TCS' client, a leading supplier of high-tech equipment for telecommunications networks, turned to TCS for support in managing its legacy network and service management systems. Over the past...
Provided by Tata Consultancy Services
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White Papers
Unified Messaging White Paper
Dec 2010
By creating a unified messaging platform, businesses can consolidate different interfaces in a single location, supporting users no matter where they are or what devices they are using. This...
Provided by CDW
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White Papers
Messaging White Paper
Dec 2010
Organizations and workers are becoming more mobile and, at the same time, more collaborative. Customers require access to information whenever and wherever they need it, and employees are...
Provided by CDW
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White Papers
Efficient Location-Aware Replication Scheme for Reliable Group Communication Applications
Nov 2010
In this paper, the authors present an efficient replication scheme designed to provide scalable and reliable group communication services for end system nodes that are widely dispersed in the...
Provided by BeiHang University
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White Papers
Robust Cooperative Spectrum Sensing for Disaster Relief Networks in Correlated Environments
Dec 2009
Disaster relief networks are designed to be adaptable and resilient so to encompass the demands of the emergency service. Cognitive Radio enhanced ad-hoc architecture has been put forward as a...
Provided by Technical University of Lisbon
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White Papers
The Visual Vulnerability Spectrum: Characterizing Architectural Vulnerability for Graphics Hardware
Jun 2006
With shrinking process technology, the primary cause of transient faults in semiconductors shifts away from high-energy cosmic particle strikes and toward more mundane and pervasive causes - power...
Provided by EUROGRAPHICS Association
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White Papers
Application of a Design Space Exploration Tool to Enhance Interleaver Generation
Jun 2007
This paper presents a methodology to efficiently explore the design space of communication adapters. In most Digital Signal Processing (DSP) applications, the overall performance of the system is...
Provided by STMicroelectronics
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White Papers
The Secrecy Capacity Region of the Degraded Vector Gaussian Broadcast Channel
Apr 2009
In this paper, the authors consider a scenario where a source node wishes to broadcast two confidential messages for two respective receivers via a Gaussian MIMO broadcast channel. A wire-tapper...
Provided by University of Waterloo
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White Papers
Evaluation of Marton's Inner Bound for the General Broadcast Channel
Nov 2009
The best known inner bound on the two-receiver general broadcast channel without a common message is due to Marton. This result was subsequently generalized in to broadcast channels with a common...
Provided by University of California
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White Papers
Number of Measurements in Sparse Signal Recovery
Apr 2009
The authors analyze the asymptotic performance of sparse signal recovery from noisy measurements. In particular, they generalize some of the existing results for the Gaussian case to subgaussian...
Provided by University of Melbourne
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White Papers
Opportunistic Spatial Orthogonalization and Its Application in Fading Cognitive Radio Networks
Apr 2009
Opportunistic Spatial Orthogonalization (OSO) is a cognitive radio scheme that allows the existence of secondary users and hence increases the system throughput, even if the primary user occupies...
Provided by University of California
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Case Studies
Vodafone Germany Mobile Telecom Saved 20 Percent With New, Robust, Reliable Sales System
Sep 2009
Vodafone is one of the world's leading mobile telecommunications companies, they wanted to bring this consistency and flexibility to its mobile handheld device retail operation, which represents...
Provided by Hewlett-Packard
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White Papers
Application of DAC Codeword Spectrum: Expansion Factor
Oct 2010
Distributed Arithmetic Coding (DAC) proves to be an effective implementation of Slepian-Wolf Coding (SWC), especially for short data blocks. To study the property of DAC codewords, the author has...
Provided by Institute of Electrical and Electronics Engineers
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White Papers
Non-Uniform Sampling and Reconstruction of Multi-Band Signals and Its Application in Wideband Spectrum Sensing of Cognitive Radio
Jul 2010
Sampling theories lie at the heart of signal processing devices and communication systems. To accommodate high operating rates while retaining low computational cost, efficient Analog-to Digital...
Provided by Chalmers University of Technology
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White Papers
Throughput and Collision Analysis of Multi-Channel Multi-Stage Spectrum Sensing Algorithms
Apr 2011
Multi-stage sensing is a novel concept that refers to a general class of spectrum sensing algorithms that divide the sensing process into a number of sequential stages. The number of sensing...
Provided by University of California
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White Papers
Joint Design and Separation Principle for Opportunistic Spectrum Access in the Presence of Sensing Errors
Feb 2007
The authors address the design of Opportunistic Spectrum Access (OSA) strategies that allow secondary users to independently search for and exploit instantaneous spectrum availability. The design...
Provided by University of California
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White Papers
Collaborative Spectrum Sensing From Sparse Observations Using Matrix Completion for Cognitive Radio Networks
Jan 2010
In cognitive radio, spectrum sensing is a key component to detect spectrum holes (i.e., channels not used by any primary users). Collaborative spectrum sensing among the cognitive radio nodes is...
Provided by University of Houston
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White Papers
Joint Source-Channel Coding Revisited: Information-Spectrum Approach
Feb 2008
Given a general source V = {V n}??n=1 with countably infinite source alphabet and a general channel W = {Wn}??n=1 with arbitrary paper channel input/channel output alphabets, the authors study the...
Provided by Waseda University
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White Papers
Evolutionary Game and Learning for Dynamic Spectrum Access
Mar 2011
Efficient dynamic spectrum access mechanism is crucial for improving the spectrum utilization. In this paper, the authors consider the dynamic spectrum access mechanism design with both complete...
Provided by Chinese University of Hong Kong
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White Papers
GLRT-Based Spectrum Sensing With Blindly Learned Feature Under Rank-1 Assumption
Mar 2011
Prior knowledge can improve the performance of spectrum sensing. Instead of using universal features as prior knowledge, the authors propose to blindly learn the localized feature at the secondary...
Provided by Institute of Electrical and Electronics Engineers
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White Papers
Mining Target-Oriented Fuzzy Correlation Rules to Optimize Telecom Service Management
Feb 2011
To optimize telecom service management, it is necessary that information about telecom services is highly related to the most popular telecom service. To this end, the authors propose an algorithm...
Provided by Yuanpei University
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White Papers
Modified Orthogonal Matching Pursuit Algorithm for Cognitive Radio Wideband Spectrum Sensing
Feb 2011
Sampling rate is the bottleneck for spectrum sensing over multi-GHz bandwidth. Recent progress in Compressed Sensing (CS) initialized several sub-Nyquist rate approaches to overcome the problem....
Provided by Tennessee Technological University
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White Papers
Spectrum Sensing Based on Blindly Learned Signal Feature
Feb 2011
Spectrum sensing is the major challenge in the Cognitive Radio (CR). The authors propose to learn local feature and use it as the prior knowledge to improve the detection performance. They define...
Provided by Tennessee Technological University
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White Papers
Spectrum Management for Cognitive Radio Based on Genetics Algorithm
Jan 2011
Spectrum scarceness is one of the major challenges that the present world is facing. The efficient use of existing licensed spectrum is becoming most critical as growing demand of the radio...
Provided by Gyan Vihar Universe
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White Papers
Communication in a Poisson Field of Interferers - Part II: Channel Capacity and Interference Spectrum
Jan 2010
In their previous paper, the authors presented a mathematical model for communication subject to both network interference and noise, where the interferers are scattered according to a spatial...
Provided by Institute of Electrical and Electronics Engineers
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Case Studies
Luxoft Helps International Telecom Company to Implement a New HR Assessment Tool
Jun 2010
GSM operator presented by the Astelit company in Ukraine in January 2005. Along with the company's rapid growth came a need for better personnel and performance management tools. Astelit turned...
Provided by LUXOFT
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White Papers
Energy and Environmental Aspects of Mobile Communication Systems
Feb 2011
The reduction of the energy consumptions of a Telecommunication Power System represents one of the critical factors of the telecommunication technologies, both to allow a sizeable saving of...
Provided by Cornell University
-
White Papers
How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge
Jul 2011
This white paper considers the use of analytics and business intelligence for improving decision making in the telecom industry and the benefits of prebuilt analytic applications for achieving...
Provided by SAP
-
White Papers
ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing CostStructures for IBM XIV and EMC VMAX Systems
Jul 2011
New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than...
Provided by IBM
-
White Papers
Generate Savings Now: The Advantages of Telecom Expense Management
Jun 2009
Why is telecom expense management (TEM) gaining importance today? What return on investment can your company expect from TEM? Interested in learning helpful tips for making the business case for...
Provided by ProfitLine
-
White Papers
Red Hat and the Telecommunications Industry
Jun 2009
The telecommunications industry is in a constant state of great change and opportunity. To remain technologically viable and seize market opportunities as they arise, telecoms need flexible,...
Provided by Red Hat
-
White Papers
The Journey to Unified Communications
Jun 2009
Unified Communications (UC) proposes a way to control and synthesise the diverse ways your employees need and want to communicate. It helps employees to stay in touch from different locations by...
Provided by Vodafone
-
White Papers
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
Aug 2009
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including...
Provided by Pitney Bowes
-
White Papers
Privacy Preserving Data Mining in Telecommunication Services
Jul 2007
Privacy preserving data mining is a new research direction in data mining and knowledge discovery. A main reason for the rapid development of this research area is the growing awareness of the...
Provided by Telenor Group
-
White Papers
Get Personal: Capitalize on Your Subscriber Data With a Unified User Profile
Sep 2008
This paper discusses the role of user profile management. SPs' efforts to manage, enrich, capitalize on, and provision user information across multiple databases are critical to fuel...
Provided by IDG (International Data Group)
-
Case Studies
Large Healthcare Provider Finds Prescription for Savings With MBG
Jan 2009
The national healthcare provider, with more than 200 locations across the country, wanted to centralize the management of its telecommunications and IT services. The company sought to address...
Provided by MBG Expense Management
-
White Papers
Recession Proofing the Management of Telecom
Feb 2009
The current economic downturn has reinforced the need for companies to optimize services and obtain hard dollar savings from IT investments. With stressed and shrinking budgets, many companies are...
Provided by MBG Expense Management
-
Case Studies
Tianjin Unicom Increases Telesales Fivefold With SAS
Jan 2009
One company affected by the increased scrutiny was Tianjin Unicom, a branch of the China Unicom group. The challenge was to gain insight into customer behavior in order to enhance decision making...
Provided by SAS Institute
-
Case Studies
Bharti Airtel Grows at a Stunning Pace by Keeping Its Focus on the Customer
Mar 2008
Bharti Airtel needed to maximize its future flexibility and growth potential by adopting a business-driven framework for integration, allowing it to implement and deliver new services rapidly....
Provided by IBM
-
White Papers
Telecom Expense Management: 5 Best Practices for Reducing Telecom Cost
Oct 2009
Telecommunications expenses are among the largest cost items on corporate income statements. According to leading industry analysts, many companies can lower their telecommunications costs by 15%...
Provided by MBG Expense Management
-
White Papers
10 Steps to Control Wireless Costs Through Consumption Management
Oct 2009
In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the...
Provided by MBG Expense Management
-
White Papers
It's Time To Review — And Renew — Your Telecommuting Policy
Apr 2009
There's no "one size fits all" when it comes to telecommuting. This new Forrester white paper explores how implementing best practices to create a telecommuting program and standardized policy...
Provided by Citrix Online
-
Webcasts
Work Smarter! Deliver Portal and Collaboration Solutions for smarter telecommunications
Mar 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's...
Provided by IBM
-
Webcasts
The Business Benefits of Secure Remote Access
Nov 2009
Join industry experts from featured analyst firm, Gartner, Inc., and opinion leaders from SonicWALL, Inc., as they help you make the right call on telecommuting.
Provided by SonicWALL
-
White Papers
Is your network ready for IP Telephony?
Nov 2009
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately...
Provided by ShoreTel
-
White Papers
5 Sources of Value Through a Telecom Expense Management Initiative
Nov 2009
This research conducted by AOTMP outlines five successful strategies that companies are using to drive their telecom expense management (TEM) initiatives. In addition the research discusses best...
Provided by MBG Expense Management
-
White Papers
Grid and Cloud Computing Technology: Interoperability and Standardization for the Telecommunications Industry
May 2009
The European Telecommunications Standards Institute formed the Grid Technical Committee (TC GRID) in 2006 with participation from over 20 organizations spanning private sector, government, and...
Provided by ETSI
-
White Papers
Real-Time Convergent Mediation?: Addressing the Challenges of Convergence
Nov 2007
Convergence has become the strongest driver of the telecom services industry. Service providers are constantly focusing on offering a rich mix of services to customers. As a result, there is a...
Provided by SunTec Business Solutions
-
White Papers
7 Ways your 2009 IT and Telecom Procurement Practices will Fail you in 2010
Jan 2010
2009 was a tough year for IT and Telecom departments and many enterprises were forced to use sourcing as a hammer to slash costs instead of using it as a well-planned strategic activity. As a...
Provided by ProfitLine
-
White Papers
How to Generate Immediate Savings from Mobile Spend
Jan 2010
Do you know what your mobility costs are? How many devices you have connected to your systems? How are employees using them? What are the cost impacts? Security implications? If you are like...
Provided by ProfitLine
-
White Papers
Making the Business Case for Telecom-Specific Network Infrastructure Management
Jul 2005
Network infrastructure management is becoming critical for service providers (SPs) as they seek ways to increase customer satisfaction and simultaneously adopt new technologies, introduce new...
Provided by Hewlett-Packard (HP)
-
Case Studies
The Decision to Deploy Hosted IP Telephony
Nov 2004
The popularity of IP Telephony is growing steadily as an increasing number of companies realize the cost savings and enhanced productivity benefits of IPT technology. Far from being forced into a...
Provided by Avaya
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White Papers
Telecoms Reinvention - Optimising the Online Customer Experience
Feb 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can...
Provided by Quocirca
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White Papers
Telecoms Companies' Re-Invention - From Voice to e-Service Provision
Sep 2009
In a shrinking world where individuals have more choices in almost every aspect of their lives than ever before, and more ways to communicate with each other and the world at large, the bonds and...
Provided by Quocirca
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White Papers
Turning Customer Interaction Into Profitable Relationships
Sep 2009
Effective customer communication boosts customer loyalty, ensures brand and regulatory compliance, reduces environmental impact and helps control a range of costs such as reductions in IT...
Provided by Quocirca
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Case Studies
Breakthrough: Unisys Managed Customer Premises Equipment (CPE) Helps Telecoms Operators in France Stay Ahead of the Competition
Oct 2008
Unisys performs more than 3,000 installation, maintenance and support operations a month for the main telecoms operators in France. Unisys works closely with these major operators to provide them...
Provided by Unisys
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White Papers
What's Driving the Hosted Call Center Market?
Mar 2006
Download this paper from Echopass to find out what industry analysts have identified as the key drivers behind the emerging hosted call center market. This brief report offers an easy-to-read...
Provided by Echopass
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Case Studies
Why Outrigger Hotels and Resorts Has No Reservations about Using a Hosted Call Center Service
Mar 2006
Take 2½ minutes to view this short but informative video testimonial from an Echopass customer. It features Bill Peters, VP of Reservation Services for Outrigger Resorts and Hotels, who discusses...
Provided by Echopass
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White Papers
Building Reliable IP Telephony Systems
Nov 2009
Reliability is the most critical aspect of a business phone system. IP telephony systems will deliver differing service levels because their architecture is fundamentally different. Ironically,...
Provided by ShoreTel
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White Papers
Verax Systems: Operations Support System
Dec 2009
This paper presents an overview and trends in the area of Operations Support Systems (OSS). The area of OSS is rapidly and constantly changing and new market trends have to be followed in order to...
Provided by Verax Systems
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Case Studies
T-Mobile Powers Integrated Voice and Mobile Self-Service Strategy With VoiceObjects
Jan 2010
T-Mobile has been a leader in mobile services in America, Middle East, Africa, Europe and parts of Asia. Recently, it decided to deploy Voxeo VoiceObjects software as a part of its self-service...
Provided by Voxeo
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Case Studies
T-Mobile Czech Republic Customers Rate Phone Self-Service as Good as or Better Than Live Agent Support
Jan 2010
T-Mobile is a prominent telecommunication service provider in the Czech Republic. This paper studies the efficacy and popularity of its services in the Czech Republic. Specific attention has been...
Provided by Voxeo
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Case Studies
Vodafone Ireland Selects Voxeo VoiceObjects to Power Phone Self-Service System
Jan 2010
Vodafone Ireland is a leading telecommunications provider in Ireland. The company was looking to change the powering options for its automatic phone self-service system. The decision was important...
Provided by Voxeo
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Case Studies
Versatel Calls on Voxeo VoiceObjects for Customer Care Self-Service Phone Portal
Jan 2010
Versatel is a leading telecommunication services provider in Germany. The company required a new way to power its self-service phone system. This case study discusses the company's strategy and...
Provided by Voxeo
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Case Studies
Optimized Customer Service Portal With Multilingualism and Detailed Analysis Functionalities
Jan 2010
Proximus is a subsidiary of Belgacom, and is the biggest telecommunications service provider in Belgium. The paper studies the company's strategy to optimize its client service and to reduce its...
Provided by Voxeo
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White Papers
Profiling the 'Mobile Phone Only' Population: A Study of Australians with a Mobile Phone and No Landline Telephone
May 2009
The document brings to light the factors that are known to stimulate active participation in the social structures of a Learning Network. With this goal, the paper investigates various aspects of...
Provided by Social Research Centre
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Case Studies
Aiming for Fast Growth? Changing the Ways of the World?
May 2010
This paper is a discussion between a business publication and a Senior Manager of a mobile communications corporation that has gathered an impressive reputation in the Indian telecommunications...
Provided by Pierian Services
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White PapersHave You Supersized Your Data Center? Avoid the Pitfalls of Oversizing
When it comes to the infrastructure of your data center or network rooms, bigger is not necessarily better. Read this white paper to learn the facts about and reasons behind oversizing. Explore ways you can avoid the problems presented by oversizing.
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White Papers
Have You Supersized Your Data Center? Avoid the Pitfalls of Oversizing
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Webcasts
Live Webcast: 3 Simple Steps to Better Patch Security
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Implementing energy-efficient data centers
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