Innovation Network Lecture Series: Business IT Insights: Mapping IT to Business Impact
If IT assets are not tied to the business, one will not be able to monitor business processes for failures, degradations, and service level violations. Adversely, it is difficult to understand business impact and asses risk, preventing from making intelligent decisions. How to measure the cost and effect caused by IT outages? This discussion will be on approaches to modeling end-to-end relationships between business processes and underlying IT elements; making outages visible, and the impact of element failures calculated in monetary terms to reveal true business value at stake. The presenter discusses on the importance of modeling end-to-end relationships between business processes and IT elements, which could save a considerable amount of money.