Integrating Network Monitoring and the Help Desk for Expedited Problem Resolution

Source: Dell Software

Favorite

Free registration required

Provided by

/research-library/dell+software
You Really CAN Speed Help Desk Problem Resolution

It's no secret - when an issue hits the help desk, you need to solve it RIGHT NOW. Are you getting to resolution time fast enough? In this Quest Software white paper, see how integrated network monitoring expedites the resolution of help desk problems and relieves the burden of users, administrators and help desk personnel.

Dell
Format:PDF Size:194.34
Date:Sep 2012