Integrating Two-Way Radio Into Your Unified Communications Environment: Fixing the Gaping Hole Two-Way Radio Poses for Many UC Deployments
Source: Wainhouse Research
Unified Communications (UC) provides a framework for streamlining the flow of knowledge and information throughout an organization. Combining the many disparate communications mediums available to the typical enterprise worker into a presence-enabled, easy to use communications and collaborative solution can simplify communications and increase individual productivity. Most UC deployments, however, have ignored two-way radio group voice communications by focusing on individuals and by limiting group voice to audio/video conferencing. Two-way radio group communications is extensively used for mission critical communication such as command and control, emergency response, dispatch, field service, and security. Military units, police, transportation companies, airlines, and many others depend on their radios for day-to-day operations.