Intercontinental Hotels Group Uses Progress Actional SOA Management Software Throughout the Service Lifecycle to Ensure That Its Global SOA Provides High-Speed, Reliable Operations 24x7

InterContinental Hotels Group (IHG) is the world's largest hotel company by number of rooms - 585,000. The Group wanted to ensure reliable SOA operations in a high-transaction, heterogeneous, SOA environment - without impacting performance and scalability. IHG deployed Progress Actional SOA management software for their solution. The key was the Actional architecture in which agents or points of visibility and control residing on network nodes add only microseconds of latency - amounting to less than 2% of CPU capacity.