Intercultural Challenges in Offshore Software Development Outsourcing Relationships: A Systematic Literature Review Protocol with Preliminary Results

Offshore Software Development Outsourcing (OSDO) is an emerging business approach adopted by many software development organisations in developed countries. There are many motivations for developing software at offshore locations including access to large labor pool, low development cost, high quality and round-the-clock development. However, in spite of these motivations OSDO presents a variety of challenges to the software development organisations including temporal, geographical and intercultural differences. Intercultural differences cause many relationship problems between vendors and client organisations in OSDO.