International Mining and Construction Gains a Competitive Advantage

Thiess, a wholly owned subsidiary of Leighton Holdings Limited, is one of Australia's largest construction, mining, and services contractors with operations throughout Australia, New Zealand, Indonesia, and India. Headquartered in Brisbane, Queensland, Australia, Thiess has 15,000 employees. Thiess wanted to increase speed of communications with global partners and enhance productivity. The challenge was to quickly establish communications in temporary field offices. Thiess upgraded to Cisco Unified Communications Manager 7.0 and deployed Cisco Unified Presence 7.0 to exchange presence information and instant messaging with partners.