Is Unified Communications Ready for Prime Time?: Critical Success Factors for Deploying Within an Integrated IT Infrastructure

Unified Communications is a strategic technology direction that can enable productivity gains while reducing expensive, isolated communications infrastructures. Today, Unified Communications is ready for prime time and when executed correctly can deliver significant increases in productivity and lower your infrastructure and communication support costs. The key to gaining the most business value from Unified Communications is the development of a well thought out deployment map and partnering with a solution provider that understands Unified Communications, its major vendors and its role as an element in a strategically orchestrated integrated IT infrastructure.