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sales - marketing
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White Papers
Executive Brief: Selling Success - Drive Your Sales Growth With Smarter CRM
Oct 2011
Any Sales Operations professional will tell you there is a direct correlation between sales productivity and data quality. When you really know your prospects and customers, you know their needs -...
Provided by Dun & Bradstreet
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Whitepapers
2013 IT Skills & Salary Report
Mar 2013
The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this...
Provided by Global Knowledge
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Whitepapers
The Big Payback on Quality Data - Five tenets companies embrace to realize ROI
Jun 2012
Today, companies are bombarded with an exploding volume of data in corporate applications and through social media. Not surprisingly, data inaccuracy is at an all time high. At a time when...
Provided by Dun & Bradstreet
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Whitepapers
Smarter Analytics Tutorial: A Q&A with IBM's Katharyn White
Aug 2012
What makes Smarter Analytics ... smarter? Whether you're wondering about the basic concepts, or the higher level nuances, this video tutorial is for you. Presented by Katharyn White, Vice...
Provided by IBM
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Whitepapers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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Whitepapers
Product Information Management (PIM) Advances the Next Generation of E-commerce
Sep 2006
Download this white paper by Julie Hahnke, President of IDTech, to learn how your business can benefit from correct, consistent and readily available product information, which can be securely...
Provided by IBM
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Whitepapers
7 Steps to the Social Sales Revolution
Nov 2011
A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell...
Provided by Salesforce.com
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Whitepapers
From Possible to Proven: Delivering Business value through Smarter Analytics
Aug 2012
Big data is driving a new era of opportunity. When the world is generating 2.5 quintillion bytes of data each day, it's hard to overstate the importance of analytics to your business success....
Provided by IBM
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Whitepapers
Seven Steps to Actionable Personal Analytics and Discovery
Jan 2013
Organizations today want to be driven by data. They want to anchor daily and strategic decisions in solid, extensive, and timely analysis and reporting. However, in most organizations, only a...
Provided by IBM
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Whitepapers
IBM Smarter Analytics Twitter - How Smarter Analytics Get That Way
Aug 2012
Get the latest. Express yourself. Tweet your comments and questions with #smarteranalytics. Visit @IBMAnalytics. Maintained by @timjpowers and @brittscorner. Smarter Analytics is IBM's approach...
Provided by IBM
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Whitepapers
Beyond Web Analytics
Nov 2012
Web analytics solutions have become an indispensable tool for e-commerce, but they typically only provide partial visibility into the actual customer experience. Download this paper to see how you...
Provided by Quest Software, now a part of Dell
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Videos
Business Analytics - Turning Data Into Insight
Aug 2012
View this short video to learn about the power of analytics and its ability to help companies remain competitive. Specific industries have specific challenges. Telecommunications companies its...
Provided by IBM
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Whitepapers
Six Trends in Sales Performance Management
Mar 2013
Observations for organizations investigating Sales Performance Management systems.
Provided by IBM
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Whitepapers
Gartner Magic Quadrant for IT Service Support Management Tools
Aug 2012
IT service support management (ITSSM) tools offer a tighter integration of functions that correlates with the activities of the broader IT support organisation. IT service desk tools themselves...
Provided by LANDesk Software, Inc.
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Webcasts
Increasing Sales Productivity
Dec 2009
In sales, lost time equals lost money. Steve Diamond, senior director of product marketing at Oracle, describes how an easy-to-use on-demand CRM solution can improve productivity at every stage of...
Provided by Oracle
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Podcasts
How did one CIO turn creative IT into a key NBA business strategy?
Feb 2012
CIO Michael Gliedman shares his strategy for engaging the NBA audience. Learn how integrating technology with key business strategies led to a deeper, more exciting fan experience via pristine...
Provided by Cisco Systems, Inc
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Whitepapers
Complimentary Best Practices: Six strategies for HR leaders to win a seat at the table
Jul 2012
HR leaders hear lots of talk about "getting a seat at the table" among the leadership functions of an organization. But what does "getting a seat" really mean? Simply put, CEOs are demanding a...
Provided by SuccessFactors
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Whitepapers
The Value of Technology in Managing Sales Incentive Compensation
Mar 2013
Without a doubt, improving the performance of sales professionals is a top priority as companies begin to see the economy stabilize and look to take advantage of a financial upturn. Even in...
Provided by IBM
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Whitepapers
Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction
Mar 2013
IBM has successfully helped many organizations drive sales productivity and revenue by streamlining sales administration typically managed through manual, error-prone spreadsheets.
Provided by IBM
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Whitepapers
ZDNet ANZ: Analytics/Big Data Priorities 2013
Apr 2013
More than one-half (53%) of Australian and New Zealand businesses have completed or partly completed an analytics / big data project, and these businesses have done so to increase sales, better...
Provided by EMC
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White Papers
The Art of Social Sales
Jan 2010
Most of the time, we don't think of sales as "social." In fact, never is probably more accurate. But when it comes to dealing with the new customer—a social customer—the contemporary sales...
Provided by Oracle
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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Whitepapers
Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team
Dec 2012
Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video...
Provided by ConnectWise 2013
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White Papers
Four Great Revenue Strategies for Customer Service
Jan 2005
Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of customer...
Provided by RightNow Technologies
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White Papers
Advancing Enterprise Mobility to Improve Sales and Service
Apr 2011
Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes - and transform processes across the enterprise. Business software vendors...
Provided by SAP
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Whitepapers
New white paper: IBM Smart Analytics System 7700
Oct 2012
As we head into economic recovery, organizations are investing in analytics in order to be better prepared to capitalize on new opportunities. Analytics can help organizations work smarter by...
Provided by IBM
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White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
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Webcasts
Cutting Costs through Workload Automation
Jan 2010
Join BMC's John McKinney with featured speaker Milind Govekar, Gartner analyst, for an informative webcast reinforcing the cost-cutting benefits of workload automation. Gartner has covered the...
Provided by BMC Software
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White Papers
Six Success Factors for Building a Best-Run Marketing Organization
Apr 2011
Discover how you can use the right software to help your marketing organization support growth and demonstrate value. In doing so, you can learn how to develop customer, brand, and channel...
Provided by SAP
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eBooks
The Social Sales Revolution: 7 Steps to get ahead
Oct 2012
A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell...
Provided by Salesforce.com Australia
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White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
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Webcasts
An Introduction to Microsoft Dynamics CRM Online
Apr 2008
View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and...
Provided by Microsoft
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White Papers
Choosing a Vendor: 8 Key Points to Consider When You Need to Outsource
Jun 2009
Even marketing departments at large companies will need to outsource some functions to firms who are more creative and resourceful in specific areas. Most of the time, this is a win-win: you...
Provided by SkillSoft
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White Papers
Working the Way Salespeople Work
Jan 2009
Today's economy is forcing salespeople to do more with fewer resources. And there is always an opportunity for technology to better meet the specific needs of salespeople on the front lines with...
Provided by Oracle
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Webcasts
Delivering a "Wow" Customer Experience
Dec 2009
In today's environment, companies can't just compete on price and product. They must also deliver a great customer experience. Rich Caballero, vice president of product management at Oracle,...
Provided by Oracle
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Whitepapers
Five SOA Projects that can pay for themselves in six months
Oct 2005
One of the easiest ways to get started with SOA is to identify a project that can pay for itself within a short period of time. A pilot project allows an organization to develop skills and...
Provided by IBM
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White Papers
Automated Patch Management for Small Organizations
Dec 2010
Now small-to-medium sized companies can use the same toolsets system management vendors embed in their enterprise offerings. More and more exploits are being written for applications that hackers...
Provided by Shavlik Technologies
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Whitepapers
IBM's Banking Data Warehouse and Basel II
Dec 2005
Financial institutions are facing a series of related risk and compliance challenges. These include Basel II and IFRS/IAS. The pace of change driven by the compliance challenges will be different...
Provided by IBM
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White Papers
Target Your Marketing Budget to Company Objectives
Dec 2007
Marketing budgets, especially in small and mid-sized businesses, are often arbitrarily set as either n% of planned revenue or n% over the prior year's marketing budget - without considering the...
Provided by Microsoft Tips
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Case Studies
The Power of Productivity Microsoft Dynamics® CRM Customer Showcase
Jan 2011
Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also...
Provided by Microsoft Dynamics
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Whitepapers
Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Center
May 2013
The consolidation of physical servers drove massive efficiencies across the IT ecosystem, including improved resource utilisation rates for CPU and storage capacity. This is the fifth consecutive...
Provided by EMC Australia (grey BG)
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Whitepapers
Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System
May 2013
Recent advances in analytics could fundamentally change your business. Analytics solutions are ready to deliver revolutionary insights into customer behaviour and enable you to identify market...
Provided by Oracle
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Whitepapers
Virtual Private Data Centres: The IT foundation that redefines eCommerce
May 2013
In today’s omni-channel marketplace, eCommerce is accounting for a growing proportion of total retail. According to Forrester 1, Western Europe saw online sales surpass €112 billion in 2012, set...
Provided by SAVVIS
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Whitepapers
Gartner Magic Quadrant for IT Service Support Management Tools
Aug 2012
IT service support management (ITSSM) tools offer a tighter integration of functions that correlates with the activities of the broader IT support organisation. IT service desk tools themselves...
Provided by LANDesk Software, Inc.
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Product Manual
Sales Brief: Ultra secure. Ultra sleek. Ultrabook™. Inspired by Intel.
Jan 2012
The 3rd generation Inte l® Core™ vPro™ processor based Ultrabook1 is built for business and engineered for security.
Provided by Intel Corporation
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Videos
LinkShare Uses Oracle Exadata for Real-time Data Analysis
Apr 2013
Jonathan Levine, COO from LinkShare, an online affiliate marketing network, discusses how Oracle Exadata’s extreme performance capabilities have enabled the company to offer Real-time Data...
Provided by Oracle
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Whitepapers
Microsoft Dynamics RMS Connector Overview
Nov 2012
Using the nChannel's connector for Microsoft Dynamics RMS the user can quickly and easily integrate and connect their Microsoft POS system to a variety of eCommerce, ERP and accounting systems....
Provided by nChannel
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Whitepapers
ZDNet ANZ: Analytics/Big Data Priorities 2013
Apr 2013
More than one-half (53%) of Australian and New Zealand businesses have completed or partly completed an analytics / big data project, and these businesses have done so to increase sales, better...
Provided by EMC
-
Whitepapers
Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team
Dec 2012
Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video...
Provided by ConnectWise 2013
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Whitepapers
Driving Operational Excellence with Business Analytics
Apr 2013
Read how your organization can maximize the value of analytics by moving beyond a focus on customers to drive excellence in operations.
Provided by IBM
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Whitepapers
IBM Social Analytics: The science behind social media marketing
Apr 2013
Read this white paper to learn how marketers are using IBM technology to learn about their customers’ attitudes, preferences and buying habits from what they say on publically available social...
Provided by IBM
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Whitepapers
Achieving customer loyalty with customer analytics
Apr 2013
In this white paper, learn how organizations like yours are using customer analytics to build and sustain customer loyalty. Customer analytics helps answer key questions about who your customers...
Provided by IBM
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Whitepapers
TDWI Best Practices Report - Customer Analytics in the Age of Social Media
Apr 2013
This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting...
Provided by IBM
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Case Studies
Case Study: Cincinnati Zoo and Botanical Garden
Mar 2013
The Cincinnati Zoo & Botanical Garden is one of the nation’s most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent’s Magazine. Each year, more than 1.3...
Provided by IBM
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Whitepapers
IBM Analytic Answers for Prioritized Collections
Mar 2013
Many organizations and agencies would like to improve their debt collection. They are aware that advanced analytics can help them optimize collections to drive down company debt and collection...
Provided by IBM
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Whitepapers
IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting
Mar 2013
Many small and midsize retailers could benefit from using advanced analytics to understand their customers better and improve promotions but are daunted by the prospect. They are aware that...
Provided by IBM
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Whitepapers
Geeknet: Business Analytics for Midsize Businesses: Challenges and Benefits
Mar 2013
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information -- based decisions faster and better,...
Provided by IBM
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Whitepapers
Closing the Deal: the Oracle Fusion CRM User Experience
Sep 2011
A CRM application will not be embraced unless its user experience results in increased sales.In developing Oracle Fusion CRM, the Oracle Fusion User Experience team conducted usability studies...
Provided by Oracle
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Whitepapers
Building Critical-Talent Pipelines
Jun 2012
This whitepaper looks at Building critical-talent pipelines and looks at the processes of: Assessing internal and external talent pools Determining the gaps between available and needed talent...
Provided by Oracle
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Podcasts
Building Java Apps on Heroku and Force.com
Oct 2012
In this session you will learn how to build Social Enterprise applications using Salesforce, Heroku, and Java. Through live coding and demonstrations you will learn how to instantly deploy and...
Provided by Salesforce.com
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Podcasts
Salesforce Platform Keynote
Sep 2012
Salesforce.com COO George Hu opens the Platform Keynote at Dreamforce '12
Provided by Salesforce.com
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Whitepapers
Search Engine Marketing: Key Factors in Design and Implementations
Jun 2012
In this paper, the authors are primarily focused on approaches & techniques to online promotion of electronic business models using special tools, including search engine optimization, online...
Provided by Kurukshetra University
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Whitepapers
2013 IT Skills & Salary Report
Mar 2013
The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this...
Provided by Global Knowledge
-
Whitepapers
7 Steps to the Social Sales Revolution
Nov 2011
A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell...
Provided by Salesforce.com
-
Podcasts
Talent Management Product Preview
Mar 2013
Talent is the top priority for CEOs. How can your organization identify, develop, and retain its top talent?
Provided by Workday
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Whitepapers
Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions
Dec 2012
Do you know as much about your employees as you know about your customers, products, or systems Imagine the organizational transformation that could be possible if HR could provide real-time,...
Provided by Workday
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Whitepapers
Tele-market Modeling of Fuzzy Consumer Behavior
May 2011
Just like any other aspect of human life on planet, the advancements in Internet technology over the past decades have greatly influenced the way people live, changing the socio-political...
Provided by NORTH ATLANTIC UNIVERSITY UNION
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Whitepapers
Product Placement Industry in the Czech Republic as Embedded Marketing
Aug 2012
Product placement has been around in some extent for many years. After June 2010, there is a new field of view legal aspect in the Czech Republic. Some placement involves more subliminal placement...
Provided by NORTH ATLANTIC UNIVERSITY UNION
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Whitepapers
Consumers' Behaviour Towards Internet Technology and Internet Marketing Tools
Mar 2009
The accessibility of the Internet and lower costs of doing transactions has given rise in customers bargaining power and intense global competition. Although the Internet has great potential for...
Provided by NORTH ATLANTIC UNIVERSITY UNION
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Case Studies
Exceedra: ISV Uses Cloud to Speed Deployment, Cut Costs for Retail Analytics and Planning Solutions
Aug 2011
Exceedra is an independent software vendor specializing in sales planning and supply-chain management solutions for Consumer Packaged Goods (CPG) manufacturers and retailers. Exceedra is a leading...
Provided by Microsoft
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Whitepapers
Enhancing the Customer Experience: The Promise of BPM Technology for Retailers
Oct 2012
The burgeoning e-commerce industry has received a decisive boost from these multi-channel interactions, accelerating some retail strategies and disrupting others. To survive in this environment,...
Provided by Oracle
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eBooks
A Smarter Approach: Inside IBM Business Analytics Solutions for Mid-Size Businesses
Feb 2013
Large enterprises have come to live, eat, and breathe analytics. Teams of engineers and statisticians spend their days immersed in seas of data from various sources. However, it isn't just the...
Provided by IBM
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eBooks
zEnterprise Delivers on the Promise of Business Analytics
Feb 2013
All organizations - no matter what size or in what industry - are focused on generating more revenue, minimizing waste, reducing risk, and identifying new business opportunities with more...
Provided by IBM
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Whitepapers
Discovering Influential Users in Micro-blog Marketing with Influence Maximization Mechanism
Nov 2012
Micro-blog marketing has become a main business model for social networks nowadays. On social networking sites (e.g., Twitter), micro-blog marketing enables the advertisers to put ads to attract...
Provided by Institute of Electrical & Electronic Engineers
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Case Studies
Advantage Sales and Marketing: Sales and Marketing Agency Saves 70 Percent With Unified Communications Solution
Jan 2011
Advantage Sales and Marketing, a national outsourced sales and marketing organization for consumer packaged goods manufacturers and others, was dissatisfied with one of its own outsourced...
Provided by Microsoft
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Whitepapers
Gartner Magic Quadrant for IT Service Support Management Tools
Aug 2012
IT service support management (ITSSM) tools offer a tighter integration of functions that correlates with the activities of the broader IT support organisation. IT service desk tools themselves...
Provided by LANDesk Software, Inc.
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Whitepapers
Real-time Protection Mechanism for Social Networking Sites Using Proxy Server
Dec 2012
In the past few years, Social Networking (SN) websites such as Face book, Orkut, twitter and MySpace become very popular. SN sites are defined as interactive web-based applications that provide...
Provided by IOSR Journal of Engineering
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Whitepapers
Social Network in marketing (Social Media Marketing) Opportunities and Risks
Sep 2011
The most well-known social software applications are weblogs, wikis, social networking sites and instant messaging. Social networking at a high level is described as the convergence of...
Provided by AIRCC
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Whitepapers
Robust Conjoint Analysis by Controlling Outlier Sparsity
Sep 2011
Preference Measurement (PM) has a long history in marketing, healthcare, and the bio-behavioral sciences, where conjoint analysis is commonly used. The goal of PM is to learn the utility function...
Provided by EURASIP
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Whitepapers
Six Trends in Sales Performance Management
Mar 2013
Observations for organizations investigating Sales Performance Management systems.
Provided by IBM
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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Webcasts
Human Capital Institute Webcast: Talent for Profit
Mar 2010
Is your talent leveraged as a profit source or regarded as a cost center? How much revenue do your top performers produce? The answers to these questions depend largely on the analytics you use to...
Provided by Oracle
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White Papers
Drive Sales Effectiveness with Enterprise-ready Web 2.0 Solutions
Aug 2009
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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White Papers
Executive Brief: Selling Success - Drive Your Sales Growth With Smarter CRM
Oct 2011
Any Sales Operations professional will tell you there is a direct correlation between sales productivity and data quality. When you really know your prospects and customers, you know their needs -...
Provided by Dun & Bradstreet
-
Whitepapers
Six Trends in Sales Performance Management
Mar 2013
Observations for organizations investigating Sales Performance Management systems.
Provided by IBM
-
White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
-
Whitepapers
Beyond Web Analytics
Nov 2012
Web analytics solutions have become an indispensable tool for e-commerce, but they typically only provide partial visibility into the actual customer experience. Download this paper to see how you...
Provided by Quest Software, now a part of Dell
-
White Papers
How do you know if your Talent Management Strategy is Creating Value
Mar 2010
Keeping up with the speed of business is no small task. Organizations today have constant and increasing pressures from shareholders, stock analysts, customers, and employees to execute better,...
Provided by Oracle
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White Papers
Business Analytics and the Path to Better Decisions
Jul 2011
Explore how prebuilt analytic applications and business intelligence make for better decision-making across many functions in your organization. IDC analyst, Henry Morris, theorizes on the future...
Provided by SAP
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White Papers
Choosing a Vendor: 8 Key Points to Consider When You Need to Outsource
Jun 2009
Even marketing departments at large companies will need to outsource some functions to firms who are more creative and resourceful in specific areas. Most of the time, this is a win-win: you...
Provided by SkillSoft
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White Papers
Maximising Sales Effectiveness
Feb 2009
Since it became apparent to banks that the internet was not going to render branch network and call centres obsolete, there has been a strong focus on maximising the return on investment from...
Provided by Hitachi
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White Papers
Create Enduring Customer Relationships
Jan 2009
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a strategic part of the...
Provided by Oracle
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White Papers
Working the Way Salespeople Work
Jan 2009
Today's economy is forcing salespeople to do more with fewer resources. And there is always an opportunity for technology to better meet the specific needs of salespeople on the front lines with...
Provided by Oracle
-
White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
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White Papers
Selling through a Slump
Jan 2009
Selling is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the same things with double the energy. But there are things...
Provided by Oracle
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White Papers
Web 2.0 and Sales Process Management
Jan 2009
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Provided by Oracle
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White Papers
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
Oct 2010
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in...
Provided by Oracle
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White Papers
Get Closer to Your Best Customers: A Shift in Customer Strategies in Time of Crisis
Jun 2009
Learn what companies can do in economic downturns to position themselves for later success. Find out what changes to make to customer strategy; how to align your organization to best support a...
Provided by SAP
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White Papers
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
Jun 2009
Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers...
Provided by SAP
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Case Studies
EMC Insignia Experienced 20 Percent Increase in e-Commerce Sales With Google Site Search
May 2008
EMC produces a line of software and hardware products that enable small and medium businesses to store, manage, protect, and share important business information. There was previously no search...
Provided by Google
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Webcasts
Momentum Webcast: Unleash the Potential of Your Sales, Marketing, and Service People (Level 100)
Jun 2009
Microsoft Dynamics CRM helps teams work effectively across all departments with a complete, centralized view of customer information. This flexible, familiar solution works as a natural extension...
Provided by Microsoft
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Case Studies
IndigoVision Achieves Easy Integration of Salesforce.com
Mar 2012
IndigoVision is a leading manufacturer of end-to-end IP video security solutions. The company uses on-premise financial systems combined with cloud-based salesforce.com applications to manage its...
Provided by IBM
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Case Studies
HVAC Firm Empowers Outside Sales Team With Easy-to-Use Lead Management System
Jun 2009
Unico manufactures and sells small-duct, high-velocity heating, ventilation, and air-conditioning equipment. The company used Salesforce.com to track sales leads that it sent to its manufacturer's...
Provided by Microsoft
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Case Studies
XTRA Lease Revs Up Its Reporting and Sales With Microsoft Business Intelligence
Jun 2009
St. Louis-based XTRA Lease is one of the largest trailer leasing companies in North America, renting and leasing trailers through its 80 branch locations. Instead of waiting up to six months to...
Provided by Microsoft
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Case Studies
Familiar Tools Help Sales Team Drive Adoption, Centralize Critical Sales Information
May 2009
Alberici is a general contractor based in St. Louis, Missouri, that generates U.S.$1.13 billion in revenue a year. Across 11 company divisions, sales staff managed customer and sales information...
Provided by Microsoft
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Case Studies
Helzberg Diamonds Improves Sales Reporting, Eliminates Delays for Divisional Execs
Jun 2009
Helzberg Diamond's divisional and regional vice presidents travel frequently and visit many stores each day. Previously, to access key performance data about the stores they were visiting, the...
Provided by Microsoft
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Case Studies
Partner Takes Advantage of Technical Sales Assistance to Secure Large Deal
Jun 2009
To initiate work on a large implementation with Hempel, a global provider of paint-based products, Microsoft Gold Certified Partner Microsolutions and its associate company, Fullscope Scandinavia,...
Provided by Microsoft
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Case Studies
Chemical Company Gains Valuable Visibility Into Sales and Service With CRM Solution
May 2009
Arch Chemicals is a manufacturer and distributor of biocides, including treatment and performance products. The company reports approximately U.S.$1.5 billion in annual sales. Arch Chemicals is a...
Provided by Microsoft
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Case Studies
Experian QAS Leverages Siebel Sales Platform to Drive Annual Revenue Growth
May 2009
Experian QAS wanted to maximize sales effectiveness by accelerating the sales process, leveraging cross- and up-sell opportunities, and gaining real-time lead and pipeline visibility across all...
Provided by Oracle
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Case Studies
Sabre Holdings Improves Service to Its Airline Solutions Customers With Integrated Data
Jun 2009
Sabre Airline Solutions wanted to consolidate customer information to enable a seamless experience - from presales through service and provide employees with easy access to data and improved...
Provided by Oracle
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Case Studies
Grupo A2E de Mexico S.A. de C.V. Consolidates Sales Information and Optimizes Business Opportunities
Jun 2009
Grupo A2E de México wanted to consolidate sales information to manage and improve procedures and operations for follow-up of sales and create a secure, up-to-date database of clients, prospects,...
Provided by Oracle
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Case Studies
Qualitrain Express Centralizes Sales and Marketing Information and Increases Sales Closings by 20%
Jul 2009
Qualitrain Express wanted to centralize all sales information including prospects, clients, accounts, and contacts, to extend visibility and improve oversight of sales procedures and create an...
Provided by Oracle
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Case Studies
Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
Jun 2009
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a...
Provided by Microsoft
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White Papers
The New Economics of Customer Reach: Advanced Advertising
Apr 2009
Advanced advertising features in the trade press, articles, marketing papers, and conferences with increasing regularity. The phrase often is used so casually, and put forth with the underlying...
Provided by Sun Microsystems
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White Papers
A Bayesian Model for Sales Forecasting at Sun Microsystems
Mar 2009
An accurate short-term forecast of product sales is vital for the smooth operation of modern supply chains, especially where the manufacture of complex products is outsourced internationally. As a...
Provided by Sun Microsystems
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White Papers
CRM Guide to Eliminating Guesswork: Get Control of Your Business
May 2008
With the five steps mentioned in this white paper, one won't be wasting time on Sunday night, stitching together spreadsheet information from various reps and sales managers. CRM system will...
Provided by FrontRange Solutions
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White Papers
Beyond Power Consumption: What It Really Means to Go Green
May 2009
"Going Green" has become one of the most pervasive slogans in today's commercial marketplace. Growing awareness among policymakers, who are introducing more stringent environmental regulation and...
Provided by IDG (International Data Group)
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Webcasts
Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100)
Sep 2008
Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you: Increase close rates by simplifying...
Provided by Microsoft
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White Papers
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
Oct 2008
Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with...
Provided by Microsoft
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White Papers
Business Service Efficiency: The Key to Green IT and Profitability
Mar 2009
The days of simply adding hardware to meet the growing demands of business for IT services are over. IT can no longer afford to pay the resulting energy bill. That's why Green IT has emerged as a...
Provided by BMC Software
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