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sales - marketing
(719 results)-
Webcasts
Microsoft CRM Smartphone Solutions Fill in the Missing Links in Your Sales Force
Aug 2009
Through this webcast one will learn how to improve forecast accuracy, account and opportunity documentation, and ensure field sales professionals are better informed and prepared for sales...
Provided by ePartners
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Webcasts
Gain a Competitive Advantage With Microsoft CRM and Business Intelligence
Feb 2008
The attendees of this webcast will learn how sales, marketing, finance and performance management all comes together. The presenter of this webcast will explores how to automate marketing,...
Provided by ePartners
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White Papers
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency
Jan 2011
Early in 2010 Aberdeen Research surveyed 472 organizations to learn about their ability to shorten the sales cycle and improve operational efficiency. The study aimed to identify best practices...
Provided by EchoSign
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White Papers
Deriving Value in Digital Media Networks
May 2009
This paper presents a framework for the analyzing revenue distribution in the delivery of digital content such as music, movies, games, books, and news. In such content delivery networks, there...
Provided by Nanyang Technological University
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White Papers
Business Process Management II: Best Practices of Boeing and UPS
Oct 2006
This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from...
Provided by APQC
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White Papers
Computer World Executive Report: The Best of Both Worlds: The Hybrid Cloud
Mar 2011
To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy...
Provided by CA
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White Papers
eSignature Solutions for Sales 2011: Buyer's Guide
Mar 2011
Every year, businesses spend hard earned profits on technology to speed up the sales process. There are applications to generate more leads, to rate and route leads to salespeople, and to manage...
Provided by EchoSign
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Whitepapers
Data Quality: A Survival Guide to Marketing
Mar 2011
Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve...
Provided by SAP
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White Papers
How to Achieve a Great- and Profitable -Customer Experience
Apr 2011
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a...
Provided by SAP
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White Papers
Bloomberg BusinessWeek - Colmobil Customer Experience Research Study
Apr 2011
Check out this case study describing how Colmobile, Israel's largest auto importer, is using SAP CRM to deliver a differentiated customer experience. (Bloomberg Businessweek Research Services, 2011)
Provided by SAP
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White Papers
Creating Business Value with Communication-Enabled CRM Processes
Apr 2011
Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified...
Provided by SAP
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White Papers
To Be Bought, You Need To Be Considered. To Be Considered, You Need To Be Known.
Apr 2011
Numerous studies show that advertising works. However, it has always been difficult to prove the value of such advertising in more concrete terms. In the real world of banner ads and rich media,...
Provided by CBSi
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White Papers
Creating Competitive Advantage with Business Intelligence Pervasiveness - IDC - Whitepaper
Apr 2011
There is growing evidence of the competitive value of BI and analytics solutions. An IDC study of North American and European organizations found that the median ROI of BI and analytics projects...
Provided by SAP
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White Papers
Enhancing the Customer Experience with Loyalty Management
Apr 2011
Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can...
Provided by SAP
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White Papers
How to Achieve a Great - and Profitable - Customer Experience
Apr 2011
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a...
Provided by SAP
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White Papers
Mastering SAP CRM Sales: Turning Insights into Action
Apr 2011
Using SAP Knowledge Acceleration software, version for the SAP Customer Relationship Management (SAP CRM) Sales solution, sales professionals gain the comprehensive skills and in-depth knowledge...
Provided by SAP
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White Papers
On the Move: How to provide great productivity solutions for the mobile sales team
Apr 2011
A mobile worker's particular need is mobile CRM - and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling...
Provided by SAP
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White Papers
Using Advanced Analytics to Gain Insights into your Revenue Stream
Apr 2011
Learn how leveraging a defined, repeatable sales process enables both sales and marketing organizations to drive consistent, and therefore more predictable, behavior and results. If your...
Provided by SAP
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White Papers
What's your Customer Experience Advantage?
Apr 2011
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Provided by SAP
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White Papers
A Channel Portfolio Optimization Framework for Trading in a Spectrum Secondary Market
Feb 2010
State-of-the-art spectrum auctions are designed under a primary market paradigm to conduct spectrum trading between legacy owners and large cognitive service providers. In the previous work, the...
Provided by University of Toronto
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Whitepapers
BMR tones up its sales performance with advanced analytics
May 2011
BMR tones up its sales performance with advanced analytics.
Provided by IBM
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Whitepapers
Mercury Medical a healthcare manufacturer improves reporting and analysis with IBM Cognos Express
May 2011
Read how Mercury's users can now create the most critical reports that they were previously relying on a Legacy Reporting Platform to produce. These include sales commissions, weekly sales, a...
Provided by IBM
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Whitepapers
Uponor slashes annual IT costs by $400,000
May 2011
Uponor, a leading international manufacturer of heating, fire and plumbing systems, implemented IBM Cognos Express with help from eCapital Advisors, an IBM Business Partner. Upgrading to a single...
Provided by IBM
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White Papers
Robit: An Extensible Auction-Based Market Platform for Challenged Environments
Jul 2010
Open and competitive marketplaces, like those enabled by the internet, bring enormous value to consumers while fostering innovation and growth across a wide variety of businesses. Electronic...
Provided by University of Michigan
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Webcasts
Microsoft Executive Circle Webcast: Taking Marketing to the Next Level
Apr 2007
In this world of global competition and demanding customers, marketing organizations struggle to define their role and to justify their value in their organizations. How can marketing rise to the...
Provided by Microsoft
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White Papers
Make CRM Work the Way Salespeople Do
Sep 2010
Learn how Oracle Social CRM applications leverage Web 2.0 technologies to help salespeople identify qualified leads, develop effective sales campaigns and presentations, and collaborate with...
Provided by Oracle
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Whitepapers
Transform insights into action: IBM's Watson and the future of data
Jun 2011
IBM's Watson - the computing system that competed with human contestants on Jeopardy! - illustrates how managing "Big Data" and applying analytics can help businesses gain meaningful insights.
Provided by IBM
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Case Studies
Telemail Gain Strong Competitive Advantage With TransPromo Solution
Dec 2010
Premier digital color printer in Spain. Their challenge is to implement a new and powerful Transpromo tool, support requirements for Rapid Application Development (RAD), faster and more flexible...
Provided by GMC Software Technology
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Case Studies
Telenet Transforms Its Customer Care Call Center Into a Sales Outlet
Sep 2010
Telenet is the largest provider of broadband cable services in Belgium. In addition to answering customers' questions correctly, the company wanted to allow its call center operatives to make...
Provided by IBM
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Case Studies
KPN Transforms Its Approach to Direct Marketing
Dec 2010
KPN is one of Europe's leading telecommunications and ICT services companies. KPN used IBM SPSS predictive analytics to create propensity models for more than 30 key products. These models are...
Provided by IBM
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Whitepapers
5-Minute Sales Meetings
Jan 2011
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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Whitepapers
7 Hot Email Prospecting Tips
Jan 2011
This one-pager by Jill Konrath, sales strategist and author, outlines seven essential guidelines that will increase your email prospecting success.
Provided by Citrix Online
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Whitepapers
The Ultimate Guide to Email Prospecting
Jan 2011
This new eBook by Jill Konrath, sales strategist and author, explores how to craft an email message that grabs the attention of prospects and compels them to continue the conversation.
Provided by Citrix Online
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White Papers
Business Analytics and the Path to Better Decisions
Jul 2011
Explore how prebuilt analytic applications and business intelligence make for better decision-making across many functions in your organization. IDC analyst, Henry Morris, theorizes on the future...
Provided by SAP
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Whitepapers - Video
Rapid Deployment Solutions for Sustainability Analytics - An Introduction
Jul 2011
Learn how a rapid deployment of analytics for SAP Environment, Health, and Safety Management provides sustainability analytics to help you protect people in the workplace, ensure product safety,...
Provided by SAP
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e-Books
The Customer Experience Edge
Jul 2011
Read how across industries, companies are investing in technology and techniques for mapping high-quality and profitable customer experiences: identifying and creating innovative ways to close...
Provided by SAP
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White Papers
Sales and Operations Planning: Turn Planning into a Strategic Process That Drives Success
Jul 2011
Learn how the SAP BusinessObjects Sales and Operations Planning analytic application helps you establish a single plan to drive business operations. You can use the sofware to consolidate data,...
Provided by SAP
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Case Studies
Swedbank Robur Transforms its Business Intelligence With Hinc Sales Navigator
Jul 2012
Swedbank Robur is the largest asset and fund management firm. They wanted to maintain its leading position by improving its business visibility - enabling it to refine its marketing strategies and...
Provided by Graz Sweden AB
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White Papers
Nine Easy Steps for Quick Customer Experience Tune Up
Jul 2011
Customer experience (CE) is the new imperative. However, among the top concerns companies have regarding CE are cost and delayed return on investment. The good news is that there are short-term...
Provided by SAP
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White Papers
The Social Contract
Jul 2011
Customers, Companies, Communities, Conversations in the Age of the Collaborative Relationship
Provided by SAP
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White Papers
Harnessing Collective Intelligence to Improve New Product Introduction
Apr 2010
According to IDC, companies considered market leaders get 43% of their profits from products launched in the past 5 years. Yet nearly half of R&D expenditures is allocated to products that will...
Provided by Crowdcast, Inc.
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White Papers
E-Commerce Best Practices
Apr 2010
E-Commerce is the buying and selling of goods and services on the web, including business to consume, business to business, e-tailing, and e-mail sales campaigns. Here we look at web based B2C...
Provided by PEER 1 Dedicated Hosting
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Case Studies
University of Hertfordshire Drives Vision for Employer Engagement With Customer Relationship Management
Mar 2010
University of Hertfordshire wanted to gain a consolidated, accurate, enterprise-wide view of the multiple, dynamic, cross-functional, and often complex relationships with industry partners,...
Provided by Oracle
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Case Studies
Retail Group Deploys Business Management Solution in Less Than Three Months
Mar 2010
Fiba Retail Group, based in Turkey, had three months to deploy a business management solution to handle its new Gap franchise. Microsoft Gold Certified Partner AXIS Information Technologies led...
Provided by Microsoft
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White Papers
Video Whitepaper: It's All About the Salesperson - Taking Advantage of Web 2.0
Jan 2010
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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Webcasts
SMB Super Powers - How to Succeed in 2010
Apr 2010
Even as the clouds begin to lift from the U.S. economy, marketing departments find themselves still asked to accomplish more with budgets frozen and headcounts static. In addition to managing...
Provided by Citrix Online
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Webcasts
The ROI of Marketing Events: How to Get the Most from Your Marketing Budget
Apr 2010
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics....
Provided by Citrix Online
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Whitepapers
B-to-B Lead Generation: 2009 Marketing ROI Performance & Evaluation Study
Jan 2010
Download the second annual Marketing Profs Marketing ROI & Performance Evaluation Study to explore the impact of the economic downturn on lead-generation marketing, current priorities for...
Provided by Citrix Online
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Whitepapers
Getting the Most from Your Marketing Events: The ROI of IN-Person Seminars, Trade Shows and Webinars
Nov 2009
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics....
Provided by Citrix Online
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Webcasts
Leveraging Social Media as a Support Channel
Mar 2010
Watch this on-demand webinar to hear John Ragsdale, VP of technology research at Technology Services Industry Association (TSIA), share the advantages and risks of embracing social media for...
Provided by Citrix Online
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Whitepapers
The Next Frontier for Support Centers
Mar 2010
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Provided by Citrix Online
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Whitepapers
Metrics-Based Sales Productivity - Delivering Dividends for Forward Thinking Sales Organizations
Mar 2010
For organizations who have invested millions building sales automation systems, a new era of sales productivity and performance management has finally arrived. New Sales Performance Management...
Provided by IBM
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Case Studies
Cincinnati Bell Calls on Lexmark to Solve Cumbersome Print-on-Demand Challenges
Jan 2009
Cincinnati Bell is long known for its industry leading performance, outstanding customer service and unparalleled delivery of products and services. There was a need to help the sales people stop...
Provided by Lexmark International
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Case Studies
MBM Computer System Solutions Leverages Check Point to Deliver Internet Security for SMBs and Generate Recurring Revenue
Jun 2009
MBM Computer System Solutions has been headquartered in Troy, Michigan since 1985. MBM required a solution that offered unsurpassed IT security along with central management capabilities in order...
Provided by Check Point Software Technologies
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Case Studies
SJ AB Boosts Customer Satisfaction by 47% With Loyalty Program and Improved Marketing Analysis
Feb 2010
SJ AB wanted to increase the company's competitive edge before 2010 when the passenger transport market is deregulated and improve company knowledge of its customers to optimize product marketing...
Provided by Oracle
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White Papers
CRM: A Business Imperative for Companies during the Global Economic Downturn
Mar 2010
Navigating through turbulent times is never easy, but today's economic conditions are more challenging than most companies have ever faced. The instinctive reaction is switch to defensive mode;...
Provided by Sage Software
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White Papers
Business Recovery Using CRM
Mar 2010
The green shoots of economic recovery may seem like a distant dot on the horizon, but that's no reason for businesses to sit back and wait until things improve. Even in challenging times, there...
Provided by Sage Software
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White Papers
Mobile CRM - Harness the Competitive Advantage of Your Mobile Workforce
Mar 2010
Workforce mobilization has become a key competitive requirement for most organizations seeking to create greater intimacy and presence with customers. However, enabling mobility is more than just...
Provided by Sage Software
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Webcasts
Sales Force Productivity
Mar 2010
The brief session explores the issues and the data required to drive better sales enablement, performance and productivity.
Provided by IBM
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Whitepapers
Data Driven Marketing
Oct 2009
This report examines how Organizations are using data to impact marketing performance and marketing effectiveness Example: VITAS has been using IBM Cognos TM1 for over 10 years for everything from...
Provided by IBM
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Whitepapers
Metrics based sales productivity - Delivering dividends for forward thinking sales organizations
Mar 2010
Designed for the sales executive, this series of Sirius Decisions research briefs focuses on the advent of metrics-based sales productivity. New approaches are being embraced and delivering...
Provided by IBM
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Whitepapers
Demand and sales funnel analytics - How forward thinking marketing organizations deliver competitive differentiators
Mar 2010
Designed for the marketing operations manager and executive, this series of Sirius Decisions research briefs focuses on the emergence of Marketing Operations and its increasing adoption of demand...
Provided by IBM
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Whitepapers
Sales Intelligence
Jan 2009
Examines the benefits of incorporating sales intelligence into the early portion of the sales cycle. Example: VITAS has been using IBM Cognos TM1 for over 10 years for everything from complex...
Provided by IBM
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Case Studies
Automaker Looks to Web Site for Record Online Sales
Oct 2009
Economy cars account for about 60 percent of all vehicles sold in South America. This focus on value has made the region an ideal market for Web-based dealers. To maintain its competitive...
Provided by Hewlett-Packard (HP)
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Case Studies
Spanish IBM Business Partner Innova Estudi Soft Improves Products and Expands Sales Opportunities With Guidance and Support From IBM
Feb 2009
Innova Estudi Soft, an IBM Business Partner since 2005, was looking to attain an increasingly competitive position in the Spanish marketplace. Being an IBM Business Partner, Innova was able to...
Provided by IBM
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Case Studies
Tech-Savvy REALTOR Relies on HP Notebook, Mobile Printer for Virtual Office
Jan 2010
When newly licensed REALTOR Erin Attardi joined Lyon Real Estate four years ago, she was the least experienced of some 130 agents, most with decades of expertise. Today, she ranks among the Top...
Provided by Hewlett-Packard (HP)
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White Papers
What Can a Software Development Company Do for Your Business?
Jan 2010
Off late many people are taking the advantage of the opportunity of earning easy money online while sitting at their home. Whether it is an offline company or online company everyone today needs a...
Provided by Broadway Infotech
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White Papers
Progressive or Predictive Dialers - They Both Have Their Place
Nov 2009
There are four primary applications for investing in automated dialing devices: sales calls to new customers, pro-active customer care, cross-selling or up-selling to existing customers, and...
Provided by Callfinity
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White Papers
ERP Consultants: Is the Promise of Knowledge Transfer Just Part of the Sales Pitch?
Feb 2010
Most ERP projects are filled with promises of software knowledge transfer from the consultants to the client. Yet once a project is over, in many cases, the client is clueless when it comes to...
Provided by R3Now.com
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Whitepapers
Systems development in the twenty-first century: delivering business value by connecting people, processes and tools
Dec 2009
From application-rich, Web-enabled mobile devices to cars that prevent close-call accidents, the products and technology people use every day are getting smarter—which means that the tools and...
Provided by IBM
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Whitepapers
How requirements engineering can help you deliver smarter products
Sep 2009
Products are becoming smarter. There are now computer chips in everything from running shoes to cars to coffee makers. And as products become more interconnected, instrumented and intelligent, the...
Provided by IBM
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Whitepapers
The Importance of Choosing the Right Workload Migration Tools
Feb 2010
IT decision-makers should be wary of too-good-to-be-true product offers that lack automation capabilities and that, in terms of total cost of ownership, are far more expensive than PlateSpin...
Provided by Novell
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White Papers
The Art of Social Sales
Jan 2010
Most of the time, we don't think of sales as "social." In fact, never is probably more accurate. But when it comes to dealing with the new customer—a social customer—the contemporary sales...
Provided by Oracle
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White Papers
Need Warm Leads in Cold Weather? In The World of Sales 2.0. Warm Leads Await.
Feb 2010
In today's economy, the days of true cold calling are less and less frequent. Now, more than ever, sales organizations need to leverage the wealth of information and interactive possibilities in...
Provided by InsideView
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White Papers
The Impact of Sales 2.0 On Sales & Marketing Effectiveness
Feb 2010
In the fall of 2009, the Bridge Group, Inc. conducted a survey on the impact of Sales 2.0 tools within organizations including the positive impact technology can have on the buying and selling...
Provided by InsideView
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White Papers
Tap Into Social Media to Drive Enterprise Sales Results
Feb 2010
As the old saying goes, it's not what you know but whom you know. This continues to be true, particularly in today's business landscape. With the convergence of social media and enterprise...
Provided by InsideView
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Webcasts
Momentum Webcast: Emerge Stronger With Microsoft BI: Sales and Marketing (Level 100)
Jan 2010
The presenter presents how the total Microsoft Business Intelligence solution can enable the attendee to maximize the technology during the economic downturn. This presentation builds on the...
Provided by Microsoft
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Case Studies
Alphawest Improves Sales Predictability and Forecast Accuracy, Cuts Software Costs by 50%
Dec 2009
Alphawest had expanded as a result of many acquisitions and was subsequently acquired by Optus in 2005. This created a situation where each office used a different Customer Relationship Management...
Provided by Oracle
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Webcasts
Knowledge Unleashed: Using Customer Intelligence to Move the Needle
Jan 2010
Learn about the benefits of employing enterprise policy management in your organization. Gain strategic insight on how to advance to the next level of service by leveraging customer intelligence...
Provided by Convergys
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Webcasts
Webinars as Part of a Digital Marketing Strategy
Jan 2010
Much like the tree that falls in the forest with no one to hear, a webinar produced in a vacuum doesn't make much of an impact. Make your webinars more impactful and effective by integrating them...
Provided by Adobe Systems
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White Papers
Sales and Operations Planning: Turn Planning into a Strategic Process That Drives Success
Jul 2011
Learn how the SAP BusinessObjects Sales and Operations Planning analytic application helps you establish a single plan to drive business operations. You can use the sofware to consolidate data,...
Provided by SAP
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Case Studies
Swedbank Robur Transforms its Business Intelligence With Hinc Sales Navigator
Jul 2012
Swedbank Robur is the largest asset and fund management firm. They wanted to maintain its leading position by improving its business visibility - enabling it to refine its marketing strategies and...
Provided by Graz Sweden AB
-
White Papers
Nine Easy Steps for Quick Customer Experience Tune Up
Jul 2011
Customer experience (CE) is the new imperative. However, among the top concerns companies have regarding CE are cost and delayed return on investment. The good news is that there are short-term...
Provided by SAP
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White Papers
The Social Contract
Jul 2011
Customers, Companies, Communities, Conversations in the Age of the Collaborative Relationship
Provided by SAP
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Case Studies
Leads Customers Growth Increases Sales Process Efficiency
Jul 2007
Leads Customers Growth (LCG) was conceived in 2001 as a lead generation firm specializing in generating business online. The challenge was to create single view of the customer for all sales...
Provided by Oracle
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Case Studies
McKesson Specialty Standardizes Sales and Marketing Processes and Increases Customer Visibility
Sep 2007
A division of the McKesson Corporation, McKesson Specialty delivers the new approaches and solutions needed to ensure success in the evolving specialty pharmaceutical market. The company wanted to...
Provided by Oracle
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Case Studies
Coloplast Ltd Adopts New Customer Profiling and Measurement System for Increased Profitability
Sep 2007
Coloplast Ltd is a wholly owned subsidiary of Coloplast A/S, a Danish company specializing in the manufacture and sale of medical appliances for ostomy, urology and continence, and wound and skin...
Provided by Oracle
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Case Studies
Web Analytics Integrates With CRM for More Effective Marketing, Sales, and Service
Sep 2007
WebTrends, a pioneer in Web analytics, tied its Web analytics platform together with Microsoft Dynamics CRM for more effective online marketing campaigns. Relying on the Microsoft Dynamics CRM...
Provided by Microsoft
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Case Studies
Motivating Sales Partners and Staff With SAP Incentive and Commission Management
Sep 2007
German market leader T-Mobile wanted to strengthen its position in the ever-changing mobile communications industry. By replacing its aging legacy system with SAP Incentive and Commission...
Provided by SAP
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Case Studies
Optimizes Its Sales Processes With mySAP CRM
Sep 2007
As one of the most successful, independent divisions of a family-run business from Wuppertal, Germany, Vorwerk & Co. Teppichwerke GmbH & Co. KG. began a mission to improve its sales processes - in...
Provided by SAP
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Webcasts
Microsoft Office Live Seminar: Jay Conrad Levinson Presents, "Secrets of Guerilla Marketing"
Oct 2007
Guerrilla Marketing is a body of unconventional ways of pursuing conventional goals. It is a proven method of achieving profits with minimum money. This webcast will clarify marketing, excite and...
Provided by Microsoft
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Case Studies
Mainline Services Team Designs and Customizes HTP's SFDC.com Application
Jun 2012
HTP's had recently met a challenge to provide an IT solution that captured technical support information. To optimize its capabilities, they need to find a solution that would efficiently log...
Provided by Mainline Information Systems
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Whitepapers
Harvard Business Review: Are You a Collaborative Leader?
Oct 2012
When Marc Benioff, CEO of Salesforce.com, virtually opened up the annual management meeting to all 5,000 employees, he gave a voice to the talent hidden inside his company. Like Salesforce.com's...
Provided by Citrix Online
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eBooks
The Ultimate Guide to Email Prospecting
Oct 2012
In 2.7 seconds, a prospect will decide whether to read, forward or delete your email. (How are we doing so far?) This new eBook by Jill Konrath, sales strategist and author, explores how to craft...
Provided by Citrix Online
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eBooks
Selling in a Volatile Economy
Oct 2012
The same thing that keeps you awake at night keeps your prospects and customers up, too: A volatile economy. You need some fresh strategies to make it easier for your prospects to move forward...
Provided by Citrix Online
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eBooks
BI eBook
Oct 2012
Until recently, only large business had the resources to accomplish analytics. Read this e-book to see how mid-sized organizations can use information to drive business decisions to help lower...
Provided by IBM
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Whitepapers
Seven Steps to Actionable Personal Analytics and Discovery
Oct 2012
Organizations today want to be driven by data. They want to anchor daily and strategic decisions in solid, extensive, and timely analysis and reporting. However, in most organizations, only a...
Provided by IBM
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Whitepapers
Intelligent Online Engagement for Sales
Oct 2012
Forrester Research reports that, within the United States alone, the online channel brought in over $175bn in revenue, and is expected to add roughly $30bn in revenue every year over the next five...
Provided by LivePerson
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Whitepapers
Intelligent Online Engagement for Customer Services
Oct 2012
Whether they need to check bank balances or manage phone service, people expect to find the information they need upon visiting a business's website. The web is becoming the go-to place for...
Provided by LivePerson
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Whitepapers
New white paper: IBM Smart Analytics System 7700
Oct 2012
As we head into economic recovery, organizations are investing in analytics in order to be better prepared to capitalize on new opportunities. Analytics can help organizations work smarter by...
Provided by IBM
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Whitepapers
Smarter analytics on IBM POWER7 for Retail
Oct 2012
The retail landscape is changing--industry leaders are enhancing their interactions with customers through insights gained from all channels. Read the white paper and see how IBM POWER7 smarter...
Provided by IBM
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Whitepapers
HTML5 Adoption Still Slow but Interest Growing
Oct 2012
Though recent surveys by IDC and Appcelerator show that only about 6% of apps deployed on iOS, Android, and Windows use HTML5, cross-platform development capabilities may help drive increased use....
Provided by SAP
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Whitepapers
Oracle Exalytics In-Memory Machine: A Brief Introduction
Oct 2011
Analytics is about gaining insights from data for better decision making. Organisations struggle to deliver actionable analytics with sprawling requirements on a limited budget. Most solutions...
Provided by Oracle
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eBooks
The Social Sales Revolution: 7 Steps to get ahead
Oct 2012
A new age of the social customer has arrived. Sales reps who adopt social technologies say they enjoy greater reach, higher productivity, more meaningful relationships, and inevitably, they sell...
Provided by Salesforce.com Australia
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Whitepapers
CRM Technology Value Matrix - First Half 2012
May 2012
Get the CRM Technology Value Matrix by Nucleus Research that evaluates the usability and functionality of CRM solutions that support sales, marketing, and customer service for any-sized business....
Provided by Salesforce.com Australia
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Whitepapers
Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team
Dec 2012
Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video...
Provided by ConnectWise
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Whitepapers
The New Global World of Public Relations
Dec 2012
In today's rapidly changing, globally connected communications landscape, several questions are often raised in discussions with global partners. The authors decided to try to answer some of them:...
Provided by WEBER SHANDWICK
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Whitepapers
The New Global World of Public Relations
Dec 2012
In today's rapidly changing, globally connected communications landscape, several questions are often raised in discussions with global partners. The authors decided to try to answer some of them:...
Provided by WEBER SHANDWICK
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Whitepapers
Delivering on the Promise of Multimedia Transforming the Way Enterprises Communicate with Employees, Customers and Prospects Via Cost-Effective and Scalable Solutions
Sep 2010
Multimedia content is transforming the way enterprises communicate with their employees, customers and prospects. Innovations in technology have made the use and delivery of interactive multimedia...
Provided by Alcatel-Lucent
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Whitepapers
Seven Steps to Actionable Personal Analytics and Discovery
Jan 2013
Organizations today want to be driven by data. They want to anchor daily and strategic decisions in solid, extensive, and timely analysis and reporting. However, in most organizations, only a...
Provided by IBM
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Whitepapers
Cognos Express: How Analytics Make Midsize Companies More Profitable [Sept 2011]
Jan 2013
While many large enterprises have adopted analytics technologies such as business intelligence (BI), performance management (PM), and predictive analytics, misperceptions about costs and risk have...
Provided by IBM
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Whitepapers
More than "Just CRM" : 4 Keys to Optimizing Long-Term Loyalty and Revenue
Jan 2013
Today, implementing a customer relationship management (CRM) application may not be enough to remain competitive. To gain market share and grow revenue, many companies complement a CRM application...
Provided by IBM
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Case Studies
Chandris Hotels and Resorts: Hotel Chain in Greece Increases Productivity by 12 Per Cent With Cloud-Based Solution
Aug 2011
Chandris Hotels and Resorts offers customers five-star accommodation and modern conference facilities across Greece. Chandris Hotels and Resorts needed a new email solution because the existing...
Provided by Microsoft
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Case Studies
Leumi Card: Israel-Based Financial Services Company Drives Growth With Better Customer Data
Jan 2012
Leumi Card, headquartered in Bnei Brak, Israel, offers a wide range of services based on Visa, MasterCard, and private label cards for individuals and businesses in Israel. Leumi Card wanted to...
Provided by Microsoft
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Case Studies
Techila: High Performance Computing ISV Switches From Amazon, Adds $328,000 in Revenue
Jul 2012
Techila is an Independent Software Vendor (ISV) based in Tampere, Finland. Its Techila middleware solution enables organizations that run computationally intensive applications to access...
Provided by Microsoft
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Case Studies
Omnicell: Healthcare Solutions Provider Eases Customer Data Collection, Boosts Agility
May 2012
The Omnicell field sales force works directly with clinicians inside hospitals and other care settings, where they are sometimes unable to connect to the Internet for extended periods of time....
Provided by Microsoft
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Whitepapers
Top 10 Features Small and Medium Businesses Need in a CRM Solution
Jan 2013
All sized organizations now recognize the value of using a CRM solution to manage interactions with customers, clients and sales prospects. This whitepaper helps small and medium sized businesses...
Provided by Salesforce.com
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Whitepapers
Automating Incentive Compensation for Increased Productivity and Immediate Cost Reduction
Mar 2013
IBM has successfully helped many organizations drive sales productivity and revenue by streamlining sales administration typically managed through manual, error-prone spreadsheets.
Provided by IBM
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Whitepapers
Robust Conjoint Analysis by Controlling Outlier Sparsity
Sep 2011
Preference Measurement (PM) has a long history in marketing, healthcare, and the bio-behavioral sciences, where conjoint analysis is commonly used. The goal of PM is to learn the utility function...
Provided by EURASIP
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Whitepapers
Social Network in marketing (Social Media Marketing) Opportunities and Risks
Sep 2011
The most well-known social software applications are weblogs, wikis, social networking sites and instant messaging. Social networking at a high level is described as the convergence of...
Provided by AIRCC
