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sales - marketing
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White Papers
Crafting a Strong e-Presence Through Graphic Designing
Jan 2009
Graphic designing is not all about visual representations that attracts or distracts a viewer whereas it can be utilised as a strong marketing tool. Daily the author comes across many...
Provided by Sigma Infotech
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White Papers
Seven Tips for Profiting from Lean Times with CRM - Oracle
May 2009
Long before recessionary pressures gripped the economy, businesses were struggling with the challenges of an increasingly competitive sales environment. This Oracle whitepaper offers seven tips...
Provided by Oracle
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White Papers
Visual Business Intelligence Tools Improve Sales & Profitability of Enterprise Software Applications
May 2008
Businesses suffer when their people are unable to make effective use of the data in their Process Support systems. Unfortunately, this is a common challenge for firms since their existing Business...
Provided by Panopticon
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Webcasts
Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
Mar 2008
Join this informative and engaging tour of the features and benefits in the new version of Microsoft Dynamics CRM® 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful...
Provided by Microsoft Tips
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White Papers
Make Your Technology Intuitive and Profitable: How to Increase Sales While Reducing Product Returns
Mar 2009
Numerous controlled tests and successful product launches demonstrate the value of simplifying the user experience with "Easy, appliance-like" usability. The message should be clear for service...
Provided by NexAira
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White Papers
Online Data Collection & Management - Part 1: Techniques for Building Intelligent Web Forms
Jun 2008
Good web response management techniques are essential for building relationships with new visitors to one's web site, especially if they want to optimize their site as a sales channel. According...
Provided by Accela Communications
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White Papers
Talisma Launches Next Generation Sales Force Automation Solution by Moneycontrol.com
Jan 2009
Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management (CRM) solutions, announced that the availability of their next generation Sales Force Automation Solution that...
Provided by Talisma
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Whitepapers
Performance Analysis in Eclipse
May 2009
When your Java applications aren't tested consistently - and correctly - in the development lifecycle, your Java application performance suffers. Waiting for formal performance testing in QA...
Provided by Quest Software, now a part of Dell
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Whitepapers
Effective Performance Testing in Java Environments
May 2009
When applications perform poorly so does your business. With performance testing as a best practice, you can catch code errors before they reach production. In the new Quest white paper,...
Provided by Quest Software, now a part of Dell
-
Whitepapers
A Formal Performance Tuning Methodology: Wait-based Tuning
May 2009
Are you effectively testing an application's performance BEFORE it reaches production? If not, you're risking time, money and resources. In the Quest white paper, "A Formal Performance Tuning...
Provided by Quest Software, now a part of Dell
-
Case Studies
Epicor Software Case Study: United Fashions of Texas
Nov 2008
United Fashions of Texas, a San Antonio-based chain of women's apparel stores, was founded in 1976 and operates under the Melrose banner (www.melrosestore.com). To maintain its competitive...
Provided by Epicor Software
-
Case Studies
Epicor Software Case Study: Joint Service International
Dec 2007
Joint Service International (JSI) is the European licencee of O'Neill, a sports fashion company renowned for its surfing, winter sports and casual clothing. From its European headquarters in...
Provided by Epicor Software
-
Case Studies
Targeted Marketing Campaigns Result in e-Commerce Sales Spikes of Up to 500% for $450 Million Tommy Bahama
Jan 2009
Tommy Bahama has 82 retail locations that offer upscale men's and women's apparel, accessories and gifts, as well as home furnishings. Tommy Bahama barely used its CRM (customer relationship...
Provided by Epicor Software
-
Case Studies
Svenska Dagbladet AB Improves Sales and Customer Value With New IT Platform
Apr 2009
In recent years, Svenska Dagbladet AB has evolved from a daily newspaper into a large media outlet. Today, Svenska Dagbladet AB includes the printed newspaper and the Web site SvD.se, as well as...
Provided by Oracle
-
Case Studies
Subaru of America Deepens Customer Insights to Drive More Effective Marketing, Sales, and Service Activities
Apr 2009
Subaru of America, Inc. (SOA) wanted to expand insight into customer preferences and ownership lifecycles to enable more targeted segmentation and marketing and improve lead management within the...
Provided by Oracle
-
Case Studies
Security Group Predicts 300 Per Cent Web Sales Increase With Next-Generation Site
Mar 2009
As a leading global fire, safety, security, and defence group operating in more than 47 countries, Westminster Group of the United Kingdom wanted to expand its business with enhanced digital...
Provided by Microsoft
-
White Papers
Applying Predictive Analytics to Physician Detailing
Jun 2009
Producers of prescription drugs face high R&D, and sales and marketing costs. This three-page technical paper describes how predictive analytics can help them optimize their sales and marketing...
Provided by SPSS
-
White Papers
Increasing marketing campaign profitability with predictive analytics
Jun 2009
Discover how predictive analytics can help your company move from large, unfocused marketing campaigns with low response rates to smaller, targeted campaigns that help you increase revenues and...
Provided by SPSS
-
Whitepapers
Smarter ways to make smarter products
Jun 2009
Smarter Products is about creating products that integrate into our lives, to work in a more personal way, and to adapt to our individual needs.
Provided by IBM
-
Whitepapers
Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System
May 2013
Recent advances in analytics could fundamentally change your business. Analytics solutions are ready to deliver revolutionary insights into customer behaviour and enable you to identify market...
Provided by Oracle
-
Whitepapers
Driving Operational Excellence with Business Analytics
Apr 2013
Read how your organization can maximize the value of analytics by moving beyond a focus on customers to drive excellence in operations.
Provided by IBM
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Whitepapers
Achieving customer loyalty with customer analytics
Apr 2013
In this white paper, learn how organizations like yours are using customer analytics to build and sustain customer loyalty. Customer analytics helps answer key questions about who your customers...
Provided by IBM
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Whitepapers
IBM Social Analytics: The science behind social media marketing
Apr 2013
Read this white paper to learn how marketers are using IBM technology to learn about their customers’ attitudes, preferences and buying habits from what they say on publically available social...
Provided by IBM
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Whitepapers
TDWI Best Practices Report - Customer Analytics in the Age of Social Media
Apr 2013
This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting...
Provided by IBM
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Whitepapers
Closing the Deal: the Oracle Fusion CRM User Experience
Sep 2011
A CRM application will not be embraced unless its user experience results in increased sales.In developing Oracle Fusion CRM, the Oracle Fusion User Experience team conducted usability studies...
Provided by Oracle
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Videos
LinkShare Uses Oracle Exadata for Real-time Data Analysis
Apr 2013
Jonathan Levine, COO from LinkShare, an online affiliate marketing network, discusses how Oracle Exadata’s extreme performance capabilities have enabled the company to offer Real-time Data...
Provided by Oracle
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Product Manual
Sales Brief: Ultra secure. Ultra sleek. Ultrabook™. Inspired by Intel.
Jan 2012
The 3rd generation Inte l® Core™ vPro™ processor based Ultrabook1 is built for business and engineered for security.
Provided by Intel Corporation
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Case Studies
Case Study: Cincinnati Zoo and Botanical Garden
Mar 2013
The Cincinnati Zoo & Botanical Garden is one of the nation’s most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent’s Magazine. Each year, more than 1.3...
Provided by IBM
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Whitepapers
Virtual Private Data Centres: The IT foundation that redefines eCommerce
May 2013
In today’s omni-channel marketplace, eCommerce is accounting for a growing proportion of total retail. According to Forrester 1, Western Europe saw online sales surpass €112 billion in 2012, set...
Provided by SAVVIS
-
Whitepapers
Geeknet: Business Analytics for Midsize Businesses: Challenges and Benefits
Mar 2013
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information -- based decisions faster and better,...
Provided by IBM
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Whitepapers
IBM Analytic Answers for Prioritized Collections
Mar 2013
Many organizations and agencies would like to improve their debt collection. They are aware that advanced analytics can help them optimize collections to drive down company debt and collection...
Provided by IBM
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Whitepapers
IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting
Mar 2013
Many small and midsize retailers could benefit from using advanced analytics to understand their customers better and improve promotions but are daunted by the prospect. They are aware that...
Provided by IBM
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Whitepapers
Building Critical-Talent Pipelines
Jun 2012
This whitepaper looks at Building critical-talent pipelines and looks at the processes of: Assessing internal and external talent pools Determining the gaps between available and needed talent...
Provided by Oracle
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Whitepapers
Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions
Dec 2012
Do you know as much about your employees as you know about your customers, products, or systems Imagine the organizational transformation that could be possible if HR could provide real-time,...
Provided by Workday
-
Podcasts
Talent Management Product Preview
Mar 2013
Talent is the top priority for CEOs. How can your organization identify, develop, and retain its top talent?
Provided by Workday
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Whitepapers
Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Center
May 2013
The consolidation of physical servers drove massive efficiencies across the IT ecosystem, including improved resource utilisation rates for CPU and storage capacity. This is the fifth consecutive...
Provided by EMC Australia (grey BG)
-
Whitepapers
Sales Maximize Profitability, Improve Performance, and Deliver Customer Value
Jul 2012
Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help...
Provided by SAP
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eBooks
Drive Sales in Real Time with SAP HANA
Dec 2012
Knowing exactly what is happening in your business at any moment and being able to respond quickly to changing sales conditions is critical for the success of every company. Your objectives are...
Provided by SAP
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eBooks
Drive Marketing in Real Time with SAP HANA
Dec 2012
Your objectives are clear: maximize return on marketing investment (ROMI), improve brand equity, and increase the effectiveness of marketing operations. To achieve these objectives, you need to...
Provided by SAP
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Whitepapers - Video
The SAP Contract Lifecycle Management Application: Reducing Cost and Risk While Optimizing Contract Value
Dec 2012
Learn how SAP Contract Lifecycle Management lets you optimize corporate contracts by automating contract creation, enhancing visibility, and improving compliance.
Provided by SAP
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Case Studies
Maintenance of 30 Websites With 99.95% Uptime Improved Online Sales for Leading Food Processing Company
Jan 2008
MindTree Consulting supports over 30 retail websites for various brands of Kraft Foods, a global leader in the food and beverage industry. To increase focus of internal resources and save costs,...
Provided by MindTree Consulting
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White Papers
SMS or Die: What Email Marketers Need to Know About Text-Message Campaigning
Sep 2007
Like email a decade ago, SMS, which stands for Short Message Service (aka text messaging), is a powerful new way to attract consumers. Why? Because consumers are using SMS like never before....
Provided by mobileStorm
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White Papers
Interactive Digital Merchandising in Retail Banking
Nov 2007
Read this paper for Avaya's exploration of retail banking trends and best practices in interactive digital merchandising and digital signage in an interview with Charles Ansley, CEO of Symon...
Provided by Avaya
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White Papers
The Responsive Retailer: Boosting Sales by Providing Store Customers with the Information and Experience They Expect
Jan 2008
For hundreds of years, retail success has been built on one basic concept: merchandise in the right place, at the right time, at the right price. But customers want to add a killer element to that...
Provided by Avaya
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Case Studies
Ambu A/S Ensures Real-Time Reporting and Increases Visibility Into Sales Pipeline
Feb 2008
Ambu A/S develops, produces, and markets diagnostic and life-supporting equipment and solutions to hospitals and rescue services. Ambu A/S wanted to develop and rapidly deploy a new Customer...
Provided by Oracle
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Webcasts
Creating the Ultimate Customer Experience in Retail
Dec 2007
Survival in today's highly competitive retail environment requires more than just low prices and unique products. To stand out from the rest, businesses must focus on the customer's shopping...
Provided by Cisco Systems
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White Papers
The Total Economic Impact of SAS Marketing Automation
Nov 2007
In April 2007, SAS Institute (SAS) commissioned Forrester Consulting to examine the total economic impact and potential Return On Investment (ROI) enterprises may realize by deploying SAS...
Provided by Forrester Research
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White Papers
Website Lead Generation for Efficient Successful Prospecting
Nov 2007
As increasingly information is gathered using the Internet instead visiting trade shows or other events, where face to face meetings and conversations are possible, the potential buyer stays...
Provided by Engago Technologies
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Case Studies
JB Hi-Fi Turns Up the Volume on Sales With Innovative Mobility Solution
Dec 2007
Consumer electronics retailer JB Hi-Fi needed to overhaul the outdated and manual sales process used in stores. Inefficient methods were costing the company time, money and possibly customers. In...
Provided by Microsoft
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Case Studies
How Cisco IT Developed a Sales Web Portal
Dec 2007
This case study describes the deployment of an internally developed Web portal that drives sales productivity. The portal includes personalized sales and customer information, forecasting data,...
Provided by Cisco Systems
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White Papers
businessfirst: Ideas to help small companies retain their successful entrepreneurial spirit
Feb 2008
Innovation and enterprise is almost universally associated with small businesses. Typically, 95% of all innovations occur in businesses with less than 100 employees. When companies grow past this...
Provided by Oracle
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Case Studies
SAP Sales Express Drives Sales Productivity and Further Growth
Nov 2007
Actemium Belgium designs and implements bespoke automation solutions for modernizing and improving the capacities of industrial sites. Actemium wanted one single, fully-integrated and manageable...
Provided by SAP
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Case Studies
Sales Employees at Lebanese Insurance Company Increase Productivity by 15 Per Cent
Nov 2007
Sales employees at Lebanese insurance company AROPE were struggling to cope with an expanding customer base, which had recently hit 40,000 people. It needed a management solution that connected...
Provided by Microsoft
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White Papers
Sales 2.0 - Leveraging Web 2.0 to Sell
Jan 2008
The Internet is the ultimate disruptive technology. Like telephony, radio, television, and even the printing press, the Internet is dramatically changing nearly every aspect of daily life, both...
Provided by Genius.com
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Case Studies
Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution
Jan 2008
Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote locations nationwide....
Provided by Microsoft
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White Papers
Talent Supply Chain Management: An Alarming Look at the Mismatch Between Talent Strategies, Processes, and Corporate Objectives
Jul 2007
A recent independent survey of over 250 professional services firms has uncovered the impact of these realities on the service-oriented firm. These findings highlight significant disconnects...
Provided by SAP
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Case Studies
Church & Dwight Co. Improves Trade Management Processes, Increases Efficiency
Oct 2007
Church & Dwight Co., Inc., founded in 1846, is the leading U.S producer of sodium bicarbonate, otherwise known as baking soda, a natural product that cleans and deodorizes. The company wanted to...
Provided by Oracle
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White Papers
Choosing the Best CRM for Your Organization:
Aug 2007
CRM buyers have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. They can opt for an on-premise packaged software...
Provided by Oracle
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White Papers
CRM Your Salespeople Will Love
Aug 2007
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all management levels are crucial to...
Provided by Oracle
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Webcasts
Microsoft Office Live Seminar: Jay Conrad Levinson Presents, "Secrets of Guerilla Marketing"
Oct 2007
Guerrilla Marketing is a body of unconventional ways of pursuing conventional goals. It is a proven method of achieving profits with minimum money. This webcast will clarify marketing, excite and...
Provided by Microsoft
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Case Studies
Optimizes Its Sales Processes With mySAP CRM
Sep 2007
As one of the most successful, independent divisions of a family-run business from Wuppertal, Germany, Vorwerk & Co. Teppichwerke GmbH & Co. KG. began a mission to improve its sales processes - in...
Provided by SAP
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Case Studies
Motivating Sales Partners and Staff With SAP Incentive and Commission Management
Sep 2007
German market leader T-Mobile wanted to strengthen its position in the ever-changing mobile communications industry. By replacing its aging legacy system with SAP Incentive and Commission...
Provided by SAP
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Case Studies
Web Analytics Integrates With CRM for More Effective Marketing, Sales, and Service
Sep 2007
WebTrends, a pioneer in Web analytics, tied its Web analytics platform together with Microsoft Dynamics CRM for more effective online marketing campaigns. Relying on the Microsoft Dynamics CRM...
Provided by Microsoft
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Case Studies
Coloplast Ltd Adopts New Customer Profiling and Measurement System for Increased Profitability
Sep 2007
Coloplast Ltd is a wholly owned subsidiary of Coloplast A/S, a Danish company specializing in the manufacture and sale of medical appliances for ostomy, urology and continence, and wound and skin...
Provided by Oracle
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Case Studies
McKesson Specialty Standardizes Sales and Marketing Processes and Increases Customer Visibility
Sep 2007
A division of the McKesson Corporation, McKesson Specialty delivers the new approaches and solutions needed to ensure success in the evolving specialty pharmaceutical market. The company wanted to...
Provided by Oracle
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Case Studies
Leads Customers Growth Increases Sales Process Efficiency
Jul 2007
Leads Customers Growth (LCG) was conceived in 2001 as a lead generation firm specializing in generating business online. The challenge was to create single view of the customer for all sales...
Provided by Oracle
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Webcasts
Microsoft Executive Circle Webcast: Taking Marketing to the Next Level
Apr 2007
In this world of global competition and demanding customers, marketing organizations struggle to define their role and to justify their value in their organizations. How can marketing rise to the...
Provided by Microsoft
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Whitepapers
IBM's Banking Data Warehouse and Basel II
Dec 2005
Financial institutions are facing a series of related risk and compliance challenges. These include Basel II and IFRS/IAS. The pace of change driven by the compliance challenges will be different...
Provided by IBM
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White Papers
Business Process Management II: Best Practices of Boeing and UPS
Oct 2006
This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from...
Provided by APQC
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Whitepapers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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Whitepapers
Product Information Management (PIM) Advances the Next Generation of E-commerce
Sep 2006
Download this white paper by Julie Hahnke, President of IDTech, to learn how your business can benefit from correct, consistent and readily available product information, which can be securely...
Provided by IBM
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White Papers
How to Select a CRM System: Nine Factors to Consider When Evaluating CRM
Feb 2006
Customer Relationship Management (CRM) has emerged in the past few years as a "Must have" business strategy. CRM can reduce sales and service costs and maintain a comprehensive view of customers....
Provided by Technology Advisors
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White Papers
IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management
Oct 2005
Many enterprises are developing business service management (BSM) strategies in an effort to better align their IT services with their overall business goals. This Forrester Research report...
Provided by FrontRange Solutions
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Whitepapers
Five SOA Projects that can pay for themselves in six months
Oct 2005
One of the easiest ways to get started with SOA is to identify a project that can pay for itself within a short period of time. A pilot project allows an organization to develop skills and...
Provided by IBM
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Webcasts
Wireless Handheld Device Evolution
Jan 2006
This webinar will be of interest to marketing and technical salespeople who would like to learn about the evolution of wireless handheld devices from PDA and phones to today's smart phone and...
Provided by Light Reading
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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White Papers
Chat and Cobrowse on the Web: Wow and Win Online Customers with Realtime Service and Support
Nov 2005
With more and more customer interactions moving online, it is hardly surprising that some businesses are no longer content with using the web for self-service alone. These companies, early...
Provided by eGain Communications
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White Papers
Vital Marketing: Ten Core Tactics to Improve Marketing Campaign Effectiveness and Efficiency
Feb 2004
Download this JupiterResearch report, sponsored by RightNow Technologies, to read about 10 core tactics you can use to boost the performance of your e-mail marketing campaigns. These vital...
Provided by RightNow Technologies
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White Papers
Four Great Revenue Strategies for Customer Service
Jan 2005
Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of customer...
Provided by RightNow Technologies
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White Papers
B2B Customer Retention: Seven Strategies for Keeping Your Customers
May 2005
Business marketers have much to gain from retention marketing. Business customers tend to be fewer and more valuable - meaning you can't afford to lose even one. But how do you keep your customers...
Provided by Penton Media
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Whitepapers
Effective Performance Testing in Java Environments
May 2009
When applications perform poorly so does your business. With performance testing as a best practice, you can catch code errors before they reach production. In the new Quest white paper,...
Provided by Quest Software, now a part of Dell
-
Whitepapers
A Formal Performance Tuning Methodology: Wait-based Tuning
May 2009
Are you effectively testing an application's performance BEFORE it reaches production? If not, you're risking time, money and resources. In the Quest white paper, "A Formal Performance Tuning...
Provided by Quest Software, now a part of Dell
-
Case Studies
Epicor Software Case Study: United Fashions of Texas
Nov 2008
United Fashions of Texas, a San Antonio-based chain of women's apparel stores, was founded in 1976 and operates under the Melrose banner (www.melrosestore.com). To maintain its competitive...
Provided by Epicor Software
-
Case Studies
Epicor Software Case Study: Joint Service International
Dec 2007
Joint Service International (JSI) is the European licencee of O'Neill, a sports fashion company renowned for its surfing, winter sports and casual clothing. From its European headquarters in...
Provided by Epicor Software
-
Case Studies
Targeted Marketing Campaigns Result in e-Commerce Sales Spikes of Up to 500% for $450 Million Tommy Bahama
Jan 2009
Tommy Bahama has 82 retail locations that offer upscale men's and women's apparel, accessories and gifts, as well as home furnishings. Tommy Bahama barely used its CRM (customer relationship...
Provided by Epicor Software
-
Case Studies
Svenska Dagbladet AB Improves Sales and Customer Value With New IT Platform
Apr 2009
In recent years, Svenska Dagbladet AB has evolved from a daily newspaper into a large media outlet. Today, Svenska Dagbladet AB includes the printed newspaper and the Web site SvD.se, as well as...
Provided by Oracle
-
Case Studies
Subaru of America Deepens Customer Insights to Drive More Effective Marketing, Sales, and Service Activities
Apr 2009
Subaru of America, Inc. (SOA) wanted to expand insight into customer preferences and ownership lifecycles to enable more targeted segmentation and marketing and improve lead management within the...
Provided by Oracle
-
Case Studies
Security Group Predicts 300 Per Cent Web Sales Increase With Next-Generation Site
Mar 2009
As a leading global fire, safety, security, and defence group operating in more than 47 countries, Westminster Group of the United Kingdom wanted to expand its business with enhanced digital...
Provided by Microsoft
-
White Papers
Applying Predictive Analytics to Physician Detailing
Jun 2009
Producers of prescription drugs face high R&D, and sales and marketing costs. This three-page technical paper describes how predictive analytics can help them optimize their sales and marketing...
Provided by SPSS
-
White Papers
Increasing marketing campaign profitability with predictive analytics
Jun 2009
Discover how predictive analytics can help your company move from large, unfocused marketing campaigns with low response rates to smaller, targeted campaigns that help you increase revenues and...
Provided by SPSS
-
Resource Center
Increasing Transparency and Accountability in Federal Performance Reporting: Lessons from the OMB Pilot Program
Jun 2009
In 2006, the Office of Management and Budget (OMB) authorized the Performance and Accountability Reporting (PAR) Pilot Program, which permitted executive branch agencies to use an alternative...
Provided by IBM
-
Whitepapers
Smarter ways to make smarter products
Jun 2009
Smarter Products is about creating products that integrate into our lives, to work in a more personal way, and to adapt to our individual needs.
Provided by IBM
-
Whitepapers
Gamification: Using Virtual Awards and Recognition to Motivate your Sales Team
Dec 2012
Find out about gamification, the ground-breaking method to motivate your sales team by playing on what drives them - competition and recognition! Strategies leveraged from the world of video...
Provided by ConnectWise 2013
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Whitepapers
Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System
May 2013
Recent advances in analytics could fundamentally change your business. Analytics solutions are ready to deliver revolutionary insights into customer behaviour and enable you to identify market...
Provided by Oracle
-
Whitepapers
ZDNet ANZ: Analytics/Big Data Priorities 2013
Apr 2013
More than one-half (53%) of Australian and New Zealand businesses have completed or partly completed an analytics / big data project, and these businesses have done so to increase sales, better...
Provided by EMC
-
Whitepapers
Driving Operational Excellence with Business Analytics
Apr 2013
Read how your organization can maximize the value of analytics by moving beyond a focus on customers to drive excellence in operations.
Provided by IBM
-
Whitepapers
Achieving customer loyalty with customer analytics
Apr 2013
In this white paper, learn how organizations like yours are using customer analytics to build and sustain customer loyalty. Customer analytics helps answer key questions about who your customers...
Provided by IBM
-
Whitepapers
IBM Social Analytics: The science behind social media marketing
Apr 2013
Read this white paper to learn how marketers are using IBM technology to learn about their customers’ attitudes, preferences and buying habits from what they say on publically available social...
Provided by IBM
-
Whitepapers
TDWI Best Practices Report - Customer Analytics in the Age of Social Media
Apr 2013
This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting...
Provided by IBM
-
Whitepapers
Closing the Deal: the Oracle Fusion CRM User Experience
Sep 2011
A CRM application will not be embraced unless its user experience results in increased sales.In developing Oracle Fusion CRM, the Oracle Fusion User Experience team conducted usability studies...
Provided by Oracle
-
Videos
LinkShare Uses Oracle Exadata for Real-time Data Analysis
Apr 2013
Jonathan Levine, COO from LinkShare, an online affiliate marketing network, discusses how Oracle Exadata’s extreme performance capabilities have enabled the company to offer Real-time Data...
Provided by Oracle
-
Product Manual
Sales Brief: Ultra secure. Ultra sleek. Ultrabook™. Inspired by Intel.
Jan 2012
The 3rd generation Inte l® Core™ vPro™ processor based Ultrabook1 is built for business and engineered for security.
Provided by Intel Corporation
-
Case Studies
Case Study: Cincinnati Zoo and Botanical Garden
Mar 2013
The Cincinnati Zoo & Botanical Garden is one of the nation’s most popular attractions, a Top 10 Zagat-rated Zoo, and a Top Zoo for Children according to Parent’s Magazine. Each year, more than 1.3...
Provided by IBM
-
Whitepapers
Virtual Private Data Centres: The IT foundation that redefines eCommerce
May 2013
In today’s omni-channel marketplace, eCommerce is accounting for a growing proportion of total retail. According to Forrester 1, Western Europe saw online sales surpass €112 billion in 2012, set...
Provided by SAVVIS
-
Whitepapers
Gartner Magic Quadrant for IT Service Support Management Tools
Aug 2012
IT service support management (ITSSM) tools offer a tighter integration of functions that correlates with the activities of the broader IT support organisation. IT service desk tools themselves...
Provided by LANDesk Software, Inc.
-
Whitepapers
Geeknet: Business Analytics for Midsize Businesses: Challenges and Benefits
Mar 2013
Business intelligence derived from sophisticated analytics has given large companies an edge for years. It helps them be more competitive, make information -- based decisions faster and better,...
Provided by IBM
-
Whitepapers
IBM Analytic Answers for Prioritized Collections
Mar 2013
Many organizations and agencies would like to improve their debt collection. They are aware that advanced analytics can help them optimize collections to drive down company debt and collection...
Provided by IBM
-
Whitepapers
IBM Analytic Answers for Retail Purchase Analysis and Offer Targeting
Mar 2013
Many small and midsize retailers could benefit from using advanced analytics to understand their customers better and improve promotions but are daunted by the prospect. They are aware that...
Provided by IBM
-
Whitepapers
Building Critical-Talent Pipelines
Jun 2012
This whitepaper looks at Building critical-talent pipelines and looks at the processes of: Assessing internal and external talent pools Determining the gaps between available and needed talent...
Provided by Oracle
-
Whitepapers
Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions
Dec 2012
Do you know as much about your employees as you know about your customers, products, or systems Imagine the organizational transformation that could be possible if HR could provide real-time,...
Provided by Workday
-
Podcasts
Talent Management Product Preview
Mar 2013
Talent is the top priority for CEOs. How can your organization identify, develop, and retain its top talent?
Provided by Workday
-
Whitepapers
Integrated Computing Platforms: Infrastructure Builds for Tomorrow’s Data Center
May 2013
The consolidation of physical servers drove massive efficiencies across the IT ecosystem, including improved resource utilisation rates for CPU and storage capacity. This is the fifth consecutive...
Provided by EMC Australia (grey BG)
-
Whitepapers
Introduction to Negotiation: A Primer for "Getting to Yes"
Jan 2011
Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various...
Provided by Global Knowledge
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Whitepapers
2013 IT Skills & Salary Report
Mar 2013
The results are in and analysis is complete from our sixth annual IT Skills and Salary Survey. This was our first in partnership with Windows IT Pro and our largest survey ever. In fact, this...
Provided by Global Knowledge
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Whitepapers
Sales Maximize Profitability, Improve Performance, and Deliver Customer Value
Jul 2012
Learn why your sales team's success depends upon its ability to acquire and grow profitable customer relationships and how the SAP Customer Relationship Management (SAP CRM) application can help...
Provided by SAP
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eBooks
Drive Sales in Real Time with SAP HANA
Dec 2012
Knowing exactly what is happening in your business at any moment and being able to respond quickly to changing sales conditions is critical for the success of every company. Your objectives are...
Provided by SAP
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eBooks
Drive Marketing in Real Time with SAP HANA
Dec 2012
Your objectives are clear: maximize return on marketing investment (ROMI), improve brand equity, and increase the effectiveness of marketing operations. To achieve these objectives, you need to...
Provided by SAP
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Whitepapers
How To Achieve a Great and Profitable Customer Experience
Jul 2011
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg...
Provided by SAP
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Whitepapers - Video
The SAP Contract Lifecycle Management Application: Reducing Cost and Risk While Optimizing Contract Value
Dec 2012
Learn how SAP Contract Lifecycle Management lets you optimize corporate contracts by automating contract creation, enhancing visibility, and improving compliance.
Provided by SAP
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Whitepapers
Enhancing the Customer Experience: The Promise of BPM Technology for Retailers
Oct 2012
The burgeoning e-commerce industry has received a decisive boost from these multi-channel interactions, accelerating some retail strategies and disrupting others. To survive in this environment,...
Provided by Oracle
