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sales - marketing
(721 results)-
Whitepapers
How requirements engineering can help you deliver smarter products
Sep 2009
Products are becoming smarter. There are now computer chips in everything from running shoes to cars to coffee makers. And as products become more interconnected, instrumented and intelligent, the...
Provided by IBM
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Whitepapers
Systems development in the twenty-first century: delivering business value by connecting people, processes and tools
Dec 2009
From application-rich, Web-enabled mobile devices to cars that prevent close-call accidents, the products and technology people use every day are getting smarter—which means that the tools and...
Provided by IBM
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Webcasts
Wireless Handheld Device Evolution
Jan 2006
This webinar will be of interest to marketing and technical salespeople who would like to learn about the evolution of wireless handheld devices from PDA and phones to today's smart phone and...
Provided by Light Reading
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White Papers
ERP Consultants: Is the Promise of Knowledge Transfer Just Part of the Sales Pitch?
Feb 2010
Most ERP projects are filled with promises of software knowledge transfer from the consultants to the client. Yet once a project is over, in many cases, the client is clueless when it comes to...
Provided by R3Now.com
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White Papers
Progressive or Predictive Dialers - They Both Have Their Place
Nov 2009
There are four primary applications for investing in automated dialing devices: sales calls to new customers, pro-active customer care, cross-selling or up-selling to existing customers, and...
Provided by Callfinity
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White Papers
What Can a Software Development Company Do for Your Business?
Jan 2010
Off late many people are taking the advantage of the opportunity of earning easy money online while sitting at their home. Whether it is an offline company or online company everyone today needs a...
Provided by Broadway Infotech
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Case Studies
Tech-Savvy REALTOR Relies on HP Notebook, Mobile Printer for Virtual Office
Jan 2010
When newly licensed REALTOR Erin Attardi joined Lyon Real Estate four years ago, she was the least experienced of some 130 agents, most with decades of expertise. Today, she ranks among the Top...
Provided by Hewlett-Packard (HP)
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Case Studies
Spanish IBM Business Partner Innova Estudi Soft Improves Products and Expands Sales Opportunities With Guidance and Support From IBM
Feb 2009
Innova Estudi Soft, an IBM Business Partner since 2005, was looking to attain an increasingly competitive position in the Spanish marketplace. Being an IBM Business Partner, Innova was able to...
Provided by IBM
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Case Studies
Automaker Looks to Web Site for Record Online Sales
Oct 2009
Economy cars account for about 60 percent of all vehicles sold in South America. This focus on value has made the region an ideal market for Web-based dealers. To maintain its competitive...
Provided by Hewlett-Packard (HP)
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Whitepapers
Sales Intelligence
Jan 2009
Examines the benefits of incorporating sales intelligence into the early portion of the sales cycle. Example: VITAS has been using IBM Cognos TM1 for over 10 years for everything from complex...
Provided by IBM
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Whitepapers
Demand and sales funnel analytics - How forward thinking marketing organizations deliver competitive differentiators
Mar 2010
Designed for the marketing operations manager and executive, this series of Sirius Decisions research briefs focuses on the emergence of Marketing Operations and its increasing adoption of demand...
Provided by IBM
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Whitepapers
Metrics based sales productivity - Delivering dividends for forward thinking sales organizations
Mar 2010
Designed for the sales executive, this series of Sirius Decisions research briefs focuses on the advent of metrics-based sales productivity. New approaches are being embraced and delivering...
Provided by IBM
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Whitepapers
Data Driven Marketing
Oct 2009
This report examines how Organizations are using data to impact marketing performance and marketing effectiveness Example: VITAS has been using IBM Cognos TM1 for over 10 years for everything from...
Provided by IBM
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Webcasts
Sales Force Productivity
Mar 2010
The brief session explores the issues and the data required to drive better sales enablement, performance and productivity.
Provided by IBM
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White Papers
Mobile CRM - Harness the Competitive Advantage of Your Mobile Workforce
Mar 2010
Workforce mobilization has become a key competitive requirement for most organizations seeking to create greater intimacy and presence with customers. However, enabling mobility is more than just...
Provided by Sage Software
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White Papers
Business Recovery Using CRM
Mar 2010
The green shoots of economic recovery may seem like a distant dot on the horizon, but that's no reason for businesses to sit back and wait until things improve. Even in challenging times, there...
Provided by Sage Software
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White Papers
CRM: A Business Imperative for Companies during the Global Economic Downturn
Mar 2010
Navigating through turbulent times is never easy, but today's economic conditions are more challenging than most companies have ever faced. The instinctive reaction is switch to defensive mode;...
Provided by Sage Software
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Case Studies
SJ AB Boosts Customer Satisfaction by 47% With Loyalty Program and Improved Marketing Analysis
Feb 2010
SJ AB wanted to increase the company's competitive edge before 2010 when the passenger transport market is deregulated and improve company knowledge of its customers to optimize product marketing...
Provided by Oracle
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Case Studies
MBM Computer System Solutions Leverages Check Point to Deliver Internet Security for SMBs and Generate Recurring Revenue
Jun 2009
MBM Computer System Solutions has been headquartered in Troy, Michigan since 1985. MBM required a solution that offered unsurpassed IT security along with central management capabilities in order...
Provided by Check Point Software Technologies
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Case Studies
Cincinnati Bell Calls on Lexmark to Solve Cumbersome Print-on-Demand Challenges
Jan 2009
Cincinnati Bell is long known for its industry leading performance, outstanding customer service and unparalleled delivery of products and services. There was a need to help the sales people stop...
Provided by Lexmark International
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Whitepapers
Metrics-Based Sales Productivity - Delivering Dividends for Forward Thinking Sales Organizations
Mar 2010
For organizations who have invested millions building sales automation systems, a new era of sales productivity and performance management has finally arrived. New Sales Performance Management...
Provided by IBM
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Whitepapers
The Next Frontier for Support Centers
Mar 2010
This smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Provided by Citrix Online
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Webcasts
Leveraging Social Media as a Support Channel
Mar 2010
Watch this on-demand webinar to hear John Ragsdale, VP of technology research at Technology Services Industry Association (TSIA), share the advantages and risks of embracing social media for...
Provided by Citrix Online
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Whitepapers
Getting the Most from Your Marketing Events: The ROI of IN-Person Seminars, Trade Shows and Webinars
Nov 2009
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics....
Provided by Citrix Online
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Whitepapers
B-to-B Lead Generation: 2009 Marketing ROI Performance & Evaluation Study
Jan 2010
Download the second annual Marketing Profs Marketing ROI & Performance Evaluation Study to explore the impact of the economic downturn on lead-generation marketing, current priorities for...
Provided by Citrix Online
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Webcasts
The ROI of Marketing Events: How to Get the Most from Your Marketing Budget
Apr 2010
Do you know your numbers? If getting more high-quality leads from your marketing events spend is a top priority, then it pays to know the return on investment of your marketing events tactics....
Provided by Citrix Online
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Webcasts
SMB Super Powers - How to Succeed in 2010
Apr 2010
Even as the clouds begin to lift from the U.S. economy, marketing departments find themselves still asked to accomplish more with budgets frozen and headcounts static. In addition to managing...
Provided by Citrix Online
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White Papers
Video Whitepaper: It's All About the Salesperson - Taking Advantage of Web 2.0
Jan 2010
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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Case Studies
Retail Group Deploys Business Management Solution in Less Than Three Months
Mar 2010
Fiba Retail Group, based in Turkey, had three months to deploy a business management solution to handle its new Gap franchise. Microsoft Gold Certified Partner AXIS Information Technologies led...
Provided by Microsoft
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Case Studies
University of Hertfordshire Drives Vision for Employer Engagement With Customer Relationship Management
Mar 2010
University of Hertfordshire wanted to gain a consolidated, accurate, enterprise-wide view of the multiple, dynamic, cross-functional, and often complex relationships with industry partners,...
Provided by Oracle
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White Papers
E-Commerce Best Practices
Apr 2010
E-Commerce is the buying and selling of goods and services on the web, including business to consume, business to business, e-tailing, and e-mail sales campaigns. Here we look at web based B2C...
Provided by PEER 1 Dedicated Hosting
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White Papers
Harnessing Collective Intelligence to Improve New Product Introduction
Apr 2010
According to IDC, companies considered market leaders get 43% of their profits from products launched in the past 5 years. Yet nearly half of R&D expenditures is allocated to products that will...
Provided by Crowdcast, Inc.
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Webcasts
Online Sales Training: Changing the Game
Oct 2009
In this Adobe and Training Industry, Inc. webinar recording you will learn how to teach skills, coach sales professionals and capture the best elements of classroom training in online settings.
Provided by Adobe Systems
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Webcasts
You Had Me at Hello: Techniques to quickly catch people's attention in marketing webinars
Nov 2009
View this recorded webinar to learn how to create better beginnings for your presentations or marketing materials so that you attract attention in 30 seconds or less.
Provided by Adobe Systems
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Webcasts
Dynamic Online Sales Presentations - Part 1 of a 3 Part Series
Apr 2010
Take 9 minutes to transform your online sales presentations so that every single one is compelling and memorable. The purpose of these three 3-minute OnDemand modules is to show you techniques to...
Provided by Adobe Systems
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Webcasts
Dynamic Online Sales Presentations - Part 2 of a 3 Part Series
Apr 2010
Take 9 minutes to transform your online sales presentations so that every single one is compelling and memorable. The purpose of these three 3-minute OnDemand modules is to show you techniques to...
Provided by Adobe Systems
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Webcasts
Dynamic Online Sales Presentations - Part 3 of a 3 Part Series
Apr 2010
Take 9 minutes to transform your online sales presentations so that every single one is compelling and memorable. The purpose of these three 3-minute OnDemand modules is to show you techniques to...
Provided by Adobe Systems
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White Papers
Why Today's Businesses are Looking to the Cloud to Lower Costs and Boost Innovation
Apr 2010
By 2012, 20% of businesses will own no IT assets. (Gartner Summary Report, "Gartner Top End User Predictions for 2010") Decreased budgetary and staffing pressure, significantly reduced time to...
Provided by Robson Communications
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White Papers
Using SAS Marketing Optimization as a Forecasting Tool
Apr 2010
The purpose of this paper is to discuss a methodology for using SAS Marketing Optimization for business forecasting. In 2009 a team was formed to explore using SAS Marketing Optimization to better...
Provided by SAS Institute
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White Papers
Video: The Catalyst for Advanced Sales Enablement
May 2010
According to IDC, 33% of lost deals are due to unprepared sales reps. Leading corporations such as Cisco, NetApp and Oracle are embracing enterprise video to share sales training content and...
Provided by Altus
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Whitepapers
5-Minute Sales Meetings
Jan 2011
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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Case Studies
KPN Transforms Its Approach to Direct Marketing
Dec 2010
KPN is one of Europe's leading telecommunications and ICT services companies. KPN used IBM SPSS predictive analytics to create propensity models for more than 30 key products. These models are...
Provided by IBM
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Case Studies
Telenet Transforms Its Customer Care Call Center Into a Sales Outlet
Sep 2010
Telenet is the largest provider of broadband cable services in Belgium. In addition to answering customers' questions correctly, the company wanted to allow its call center operatives to make...
Provided by IBM
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Case Studies
Telemail Gain Strong Competitive Advantage With TransPromo Solution
Dec 2010
Premier digital color printer in Spain. Their challenge is to implement a new and powerful Transpromo tool, support requirements for Rapid Application Development (RAD), faster and more flexible...
Provided by GMC Software Technology
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Whitepapers
Transform insights into action: IBM's Watson and the future of data
Jun 2011
IBM's Watson - the computing system that competed with human contestants on Jeopardy! - illustrates how managing "Big Data" and applying analytics can help businesses gain meaningful insights.
Provided by IBM
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White Papers
Make CRM Work the Way Salespeople Do
Sep 2010
Learn how Oracle Social CRM applications leverage Web 2.0 technologies to help salespeople identify qualified leads, develop effective sales campaigns and presentations, and collaborate with...
Provided by Oracle
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Webcasts
5 Key Ingredients for Sales Success
May 2011
Is your sales process broken? Does it even exist? You need a sales process to create sales success. What we have seen in our years of consulting with ConnectWise partners and other solution...
Provided by ConnectWise
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White Papers
Robit: An Extensible Auction-Based Market Platform for Challenged Environments
Jul 2010
Open and competitive marketplaces, like those enabled by the internet, bring enormous value to consumers while fostering innovation and growth across a wide variety of businesses. Electronic...
Provided by University of Michigan
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Whitepapers
Uponor slashes annual IT costs by $400,000
May 2011
Uponor, a leading international manufacturer of heating, fire and plumbing systems, implemented IBM Cognos Express with help from eCapital Advisors, an IBM Business Partner. Upgrading to a single...
Provided by IBM
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Whitepapers
Mercury Medical a healthcare manufacturer improves reporting and analysis with IBM Cognos Express
May 2011
Read how Mercury's users can now create the most critical reports that they were previously relying on a Legacy Reporting Platform to produce. These include sales commissions, weekly sales, a...
Provided by IBM
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Whitepapers
BMR tones up its sales performance with advanced analytics
May 2011
BMR tones up its sales performance with advanced analytics.
Provided by IBM
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White Papers
A Channel Portfolio Optimization Framework for Trading in a Spectrum Secondary Market
Feb 2010
State-of-the-art spectrum auctions are designed under a primary market paradigm to conduct spectrum trading between legacy owners and large cognitive service providers. In the previous work, the...
Provided by University of Toronto
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Whitepapers
What's your Customer Experience Advantage?
Apr 2011
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Provided by SAP
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Whitepapers
Using Advanced Analytics to Gain Insights into your Revenue Stream
Apr 2011
Learn how leveraging a defined, repeatable sales process enables both sales and marketing organizations to drive consistent, and therefore more predictable, behavior and results. If your...
Provided by SAP
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Whitepapers
Six Success Factors for Building a Best-Run Marketing Organization
Apr 2011
Discover how you can use the right software to help your marketing organization support growth and demonstrate value. In doing so, you can learn how to develop customer, brand, and channel...
Provided by SAP
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Whitepapers
On the Move: How to provide great productivity solutions for the mobile sales team
Apr 2011
A mobile worker's particular need is mobile CRM - and the goal in a sales context is to deliver all the info and tools on-the-go reps need to manage leads and opportunities. Read in this Selling...
Provided by SAP
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Whitepapers
Mastering SAP CRM Sales: Turning Insights into Action
Apr 2011
Using SAP Knowledge Acceleration software, version for the SAP Customer Relationship Management (SAP CRM) Sales solution, sales professionals gain the comprehensive skills and in-depth knowledge...
Provided by SAP
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Whitepapers
How to Achieve a Great - and Profitable - Customer Experience
Apr 2011
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a...
Provided by SAP
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Whitepapers
Enhancing the Customer Experience with Loyalty Management
Apr 2011
Discover how deploying functionality for loyalty management in SAP Customer Relationship Management helps you collect valuable data that enables you to enhance the customer experience. You can...
Provided by SAP
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Whitepapers
Creating Competitive Advantage with Business Intelligence Pervasiveness - IDC - Whitepaper
Apr 2011
There is growing evidence of the competitive value of BI and analytics solutions. An IDC study of North American and European organizations found that the median ROI of BI and analytics projects...
Provided by SAP
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White Papers
To Be Bought, You Need To Be Considered. To Be Considered, You Need To Be Known.
Apr 2011
Numerous studies show that advertising works. However, it has always been difficult to prove the value of such advertising in more concrete terms. In the real world of banner ads and rich media,...
Provided by CBSi
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Whitepapers
Creating Business Value with Communication-Enabled CRM Processes
Apr 2011
Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified...
Provided by SAP
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Whitepapers
Bloomberg BusinessWeek - Colmobil Customer Experience Research Study
Apr 2011
Check out this case study describing how Colmobile, Israel's largest auto importer, is using SAP CRM to deliver a differentiated customer experience. (Bloomberg Businessweek Research Services, 2011)
Provided by SAP
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Whitepapers
How to Achieve a Great- and Profitable -Customer Experience
Apr 2011
A research report from Business Week on a global survey of executives on Customer Experience; 80% of respondents rate CE as a strategic priority but the majority believe that their company does a...
Provided by SAP
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Whitepapers
Advancing Enterprise Mobility to Improve Sales and Service
Apr 2011
Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes - and transform processes across the enterprise. Business software vendors...
Provided by SAP
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White Papers
Monetizing Online Engagement: The new rules of the marketing game
Mar 2011
The market has accepted the new rules of the marketing game, giving the individual customer more control than ever. Trends like social media and co-creation, ongoing individualization and the...
Provided by GX-Software
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Whitepapers
Data Quality: A Survival Guide to Marketing
Mar 2011
Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve...
Provided by SAP
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White Papers
eSignature Solutions for Sales 2011: Buyer's Guide
Mar 2011
Every year, businesses spend hard earned profits on technology to speed up the sales process. There are applications to generate more leads, to rate and route leads to salespeople, and to manage...
Provided by EchoSign
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White Papers
Computer World Executive Report: The Best of Both Worlds: The Hybrid Cloud
Mar 2011
To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy...
Provided by CA
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White Papers
Automated Patch Management for Small Organizations
Dec 2010
Now small-to-medium sized companies can use the same toolsets system management vendors embed in their enterprise offerings. More and more exploits are being written for applications that hackers...
Provided by Shavlik Technologies
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White Papers
Deriving Value in Digital Media Networks
May 2009
This paper presents a framework for the analyzing revenue distribution in the delivery of digital content such as music, movies, games, books, and news. In such content delivery networks, there...
Provided by Nanyang Technological University
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White Papers
Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency
Jan 2011
Early in 2010 Aberdeen Research surveyed 472 organizations to learn about their ability to shorten the sales cycle and improve operational efficiency. The study aimed to identify best practices...
Provided by EchoSign
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Webcasts
Gain a Competitive Advantage With Microsoft CRM and Business Intelligence
Feb 2008
The attendees of this webcast will learn how sales, marketing, finance and performance management all comes together. The presenter of this webcast will explores how to automate marketing,...
Provided by ePartners
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Webcasts
Microsoft CRM Smartphone Solutions Fill in the Missing Links in Your Sales Force
Aug 2009
Through this webcast one will learn how to improve forecast accuracy, account and opportunity documentation, and ensure field sales professionals are better informed and prepared for sales...
Provided by ePartners
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White Papers
CRN - Big Sales to Smaller Businesses - Aug 7th 2009
Aug 2009
Small and Medium-sized Enterprises (SMEs) turn to VARs to help them implement the IT applications on which their businesses depend. Year on year, this becomes more onerous because these...
Provided by Quocirca
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Whitepapers
Introduction to Negotiation: A Primer for "Getting to Yes"
Jan 2011
Negotiation is a dialogue intended to resolve disputes, to produce an agreement on courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various...
Provided by Global Knowledge
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Case Studies
Adidas Scores With Gaming Campaign
Aug 2009
To celebrate the 60th anniversary of the brand, adidas sought a way to distribute content and messaging related to its celebrity endorsed clothing and footwear collections. It needed a social...
Provided by Microsoft
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Case Studies
Sony Leverages Microsoft Advertising's Custom Solutions and Technology to Promote Angels and Demons
Sep 2009
On May 15th, fans poured into theaters all over the world to experience Sony Pictures' Angels & Demons, the motion picture adaptation of Dan Brown's bestselling novel. In the movie, Harvard...
Provided by Microsoft
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Case Studies
Thousands of Subscribers Joined Toyota's World Via Windows Live
Jan 2010
Toyota Argentina is a leading company in the country's automobile industry. The company employs 3,000 people and is well known in the nation for its strong commitment to quality, its...
Provided by Microsoft
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Case Studies
Smilebox Partners With Microsoft Advertising to Drive ROI Through Bing
Dec 2009
Enter Smilebox, which is emerging as a leader in this fast-growth market. Smilebox needs constant growth to stay ahead of aggressive, more established competitors. The company relies heavily on...
Provided by Microsoft
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eBooks
On the Use of Video-Game Style Achievement Systems
Sep 2012
The rich vein of motivation and the innate drive to excel is particularly inherent to sales professionals. In sales, traditional recognitions remain centered around a very limited set of...
Provided by ConnectWise
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Case Studies
Schiphol Amsterdam Airport Moves Into the Future With Oracle E-Business Suite Release 12
Apr 2010
Schiphol Amsterdam Airport wanted to upgrade the airport's software infrastructure to create a solid base that technically, functionally, and strategically supports future developments at Schiphol...
Provided by Oracle
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Case Studies
Timpanagos Technologies Achieves $1 Million in Revenue in First Year and Maintains Revenue Basis by Using IBM Benefits and Resources
Apr 2009
With fewer than 20 staff members, TimpTech looked to team with IBM to support a broad base of customers in more than 250 US school districts. TimpTech solutions run on the System i platform. To...
Provided by IBM
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Case Studies
Codephile Approaches $1 Million Plus in New Business by Using IBM Marketing Benefits and Technical Resources
Mar 2009
Codephile, an IBM Business Partner based in Jakarta, Indonesia, looked to expand its business into new industry segments, targeting primarily government agencies. Codephile has taken advantage of...
Provided by IBM
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Case Studies
LANSA Uses Full Range of IBM Partner Benefits to Increase Leads, Sales and Revenue: LANSA Teams With IBM and Increases Sales
Aug 2009
With its entire suite of products running on IBM platform, LANSA seeks to reach the same customers as IBM and strives go to market with IBM as much as possible. LANSA uses the full range of...
Provided by IBM
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Case Studies
Microsoft Improves Pipeline Management With Lead Tracking Dashboard
May 2010
Based in Redmond, Washington, Microsoft is a worldwide leader in software, services, and Internet technologies for personal and business computing. Microsoft's U.S. Small and Mid-market Solutions...
Provided by Microsoft
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White Papers
Addressable Minds: Determining the Best Marketing Message(s)
Mar 2010
Addressable Minds is an automated process which defines how to design, test, modify and segment alternative ideas, packages or products in an automated way, so that companies discover what appeals...
Provided by SAS Institute
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White Papers
The Changing Ecosystem of Pharmaceutical Sales and Marketing
Feb 2010
The pharmaceutical sales and marketing landscape is undergoing dramatic change. Expiring drug patents and weakening product pipelines have placed increasing pressure on sales and marketing teams...
Provided by Oracle
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White Papers
Optimizing Sales Team Performance Using Unified Communications and Collaboration: How Integrating Collaboration Technology With Sales Processes Can Significantly Enhance Sales Force Productivity and Effectiveness
Mar 2010
Data from the Sales Operations Excellence Center shows that participation by sales specialists/experts, particularly during the pursuing and the closing stages of the sales cycle, is critical for...
Provided by Cisco Systems
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White Papers
CareerBuilder's Ultimate Recruitment Guide
Jun 2010
We at CareerBuilder have created this e-book for you, the employer. For the small bait and tackle shop owner, as well as the restaurant franchise owner. For the small tech firm, as well as the...
Provided by Career Builder
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Case Studies
Improve Sales Forecasting Accuracy - Video
Jun 2010
In this brief video, Joe Galvin of Sirius Decisions examines some of the myths and challenges of sales forecasting, and explains how sales analytic applications can improve the process.
Provided by IBM
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Case Studies
Sales Force Productivity - Video
Jun 2010
The brief session explores the issues and the data required to drive better sales enablement, performance and productivity.
Provided by IBM
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White Papers
Sony delivers a premium product with a premium support experience
Nov 2011
Sony VAIO customers expect a premium product and a premium support experience. With the help of LogMeIn Rescue, Sony increased its customer satisfaction and reduced average talk time on calls....
Provided by LogMeIn
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Webcasts
Video: Operational Management With Oracle Enterprise Manager
Jun 2010
Watch as Thomas Kurian, EVP of Development and Sushil Kumar, VP of Product Strategy along with Office Depot as they discuss key success factors in end-to-end operational management.
Provided by Oracle
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White Papers
The State Of Customer Experience,2010
Feb 2010
With tighter budgets and fewer resources, companies across North America are turning to improved customer experience as a way to build business and enhance brand loyalty. The biggest obstacle to...
Provided by Adobe Systems
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Case Studies
LANSA for the Web Makes Ordering Books as Easy as 1, 2, 3!
May 2008
Scholastic Canada publishes and distributes books for children. This case study studies the ways the company employs LANSA web solutions for distributing its books. The company transitioned from...
Provided by LANSA
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Case Studies
HGV Hanseatische Gesellschaft Fur Verlagsservice MbH Develops e-Book Distribution Solution
May 2010
A subsidiary of the Georg von Holtzbrinck publishing group, HGV Hanseatische Gesellschaft für Verlagsservice mbH (HGV) is a leading services company in the fields of IT, customer, financial, and...
Provided by Oracle
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Case Studies
Data Quality Case Study
Feb 2008
Pointed out in this case study are two examples of Data Quality projects that brought significant value to the business. These examples are from a media publishing company and a manufacturing...
Provided by ACW Software
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White Papers
Improving Sales Productivity: An Opportunity for Sales and IT Leadership
Apr 2008
In boom times or not, increasing sales revenue is nearly always a top business objective for enterprises large and small. The key question, of course, is how? This paper introduces marketing...
Provided by CustomerThink
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Case Studies
Campaign Management & Predictive Analytics Solution for an Insurance Major
Jul 2009
A US-based Fortune 100 insurance company that was also operating out of India in a joint venture had two requirements to meet to improve customer service. The first was to consolidate their...
Provided by Satyam Computer Services
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Case Studies
Play.com Gets on Its Game With Pillar
Nov 2008
Play.com is a leading online retailer in UK. This case study explores the company's storage demands and use of Pillar Axiom to tackle them. Play.com sells nearly five million items on its website....
Provided by Pillar Data Systems
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Case Studies
Publishing Firm Enhances Operations With Customer Relationship Management System
Feb 2010
Italy-based publishing group 24 Ore Group publishes several print and online newspapers, periodicals, specialist books, and manuals. The company grew from multiple acquisitions, all of which had...
Provided by Microsoft
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Case Studies
Leather Goods Manufacturer Improves Customer Service and Productivity With BlackBerry Solution and Newmann
Jun 2009
Valigeria Roncato is a provider of leather suitcases in Italy, Germany, Austria, Belgium and Holland. The company sees annual sales of more than ? 40 million and produces around 1,500 suitcases...
Provided by Research In Motion
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Case Studies
Digicore Improves Response Times and Communication With BlackBerry Solution
Jun 2009
South African company Digicore is a provider of asset tracking and management solutions with its C-track system for vehicle owners. Digicore operates in 36 countries and clients of the company...
Provided by Research In Motion
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White Papers
Demand Management Opportunities in e-Fulfillment: What Internet Retailers Can Learn From Revenue Management
Apr 2008
Internet has greatly changed the way businesses interact with their clients and suppliers. This paper studies the ways internet can be used to help in the better management of revenues and for...
Provided by RSM Erasmus University
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Webcasts
Making B2B Fun Through Social Media
Jan 2010
This webinar is a story about the company Kinaxis a midsized company which has made it great through the Search, and Social Media. This webinar describes how the Kinaxis, an Ottawa-based on-demand...
Provided by Enquiro Search Solutions
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Webcasts
Maximizing Your Online Touch Points
Jan 2010
B2B, or business 2 business marketers have to consider the various possible ways, and prospects that touches a brand when it hits the market, and at the same time about its messaging, and product...
Provided by Enquiro Search Solutions
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Whitepapers
6 Mistakes Companies are Making - and How to Avoid Them
Jul 2010
Are you working with too much information, or too little insight? Find out six common mistakes that companies make and how the use of business intelligence solutions can help you avoid them....
Provided by SAP
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Whitepapers
IDC - Creating Competitive Advantage with Business Intelligence Pervasiveness
Jul 2010
Do enough of your employees have access to business intelligence (BI) tools? According to this information-packed IDC white paper, companies that use BI to its fullest potential can see...
Provided by SAP
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White Papers
TransPromo Made Simple
May 2010
This white paper is intended to educate IT and print production managers in service bureaus about the TransPromo opportunity that is emerging worldwide. A Business-to-Business (B2B) and...
Provided by InfoPrint Solutions
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Webcasts
How a Fortune 500 Company Increased Sales by Millions Using CA Aion BRE
Jul 2010
Does the organization have valuable information hidden in the raw data stored in the databases? Come to this session to hear how a Fortune 500 company used CA Aion Business Rules Expert (BRE) to...
Provided by CA
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Webcasts
Increase Your Sales With the New CA ARCserve Backup and CA ARCserve D2D r15
May 2010
The customer's environment is constantly changing due to data growth, application deployment & upgrades, server virtualization, and remote office expansion. Customers need one's help in making...
Provided by CA
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Case Studies
Mili S.A. Accelerates Sales, Manufacturing, and Distribution With Data Integration
Jul 2010
Mili S/A wanted to provide complete control over sales orders for toilet paper, paper towels, napkins, diapers, and tampons for retailers of all sizes and connect the flow of product orders from...
Provided by Oracle
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Case Studies
Lyse Energi as Grows From Energy Supplier to Multi-Channel Service Provider and Increases Sales by 34%
Jun 2010
Lyse Energi AS wanted to grow from the utilities sector into the telecommunications sector by introducing new telecommunications products and gaining new customers and partners and organize...
Provided by Oracle
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Case Studies
First Milk Drives Sales Growth With Real Time Business Visibility and Smart, Agile Performance Management
Jun 2010
First Milk wanted to leverage timely visibility of the sales and profitability of each product and customer to improve planning accuracy and react to new consumer trends in the fast-moving food...
Provided by Oracle
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Case Studies
Renewable Energy Group, Inc. Optimizes Shipment Planning With Integrated Freight Management Solution
Jun 2010
Renewable Energy Group, Inc. (REG), wanted to integrate sales and purchase order systems with a freight system to enable accurate transportation planning and optimize costs and customer...
Provided by Oracle
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Case Studies
Ndevr Cuts Sales Teams' Reporting Time From Half a Day to Near Instantaneous
Jun 2010
Ndevr used Salesforce.com to deliver basic customer relationship management services. However, as Ndevr increased in size and complexity, and in the wake of Oracle's acquisition of Siebel in 2005,...
Provided by Oracle
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Case Studies
Implementing BPM to Drive Profitable Sales in TeliaSonera Finland
Jun 2010
TeliaSonera Business Services is a part of TeliaSonera the telecommunications company formed as a result of the merger between Swedish company Telia AB and Finnish telecom operator Sonera...
Provided by IBM
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Webcasts
Information & Analytics Assessment Tool
Aug 2010
This tool captures contact data from users who complete a survey providing details around their information & analytics capabilities (versus their objectives) and those inputs are used to generate...
Provided by IBM
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Whitepapers
The Value of Technology in Managing Sales Incentive Compensation
Mar 2013
Without a doubt, improving the performance of sales professionals is a top priority as companies begin to see the economy stabilize and look to take advantage of a financial upturn. Even in...
Provided by IBM
