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Enable Administrators to Morph into Managers by Leveraging Real-time Analytics and Automation
Take a look at this white paper to learn more about using real-time analytics and automation to get more out of your IT admins and make your network easier to manage.
Sponsored by VMware Date: Tue, 01 Mar 2011 00:00:00 -0800
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White Papers
Executive Brief: Selling Success - Drive Your Sales Growth With Smarter CRM
Oct 2011
Any Sales Operations professional will tell you there is a direct correlation between sales productivity and data quality. When you really know your prospects and customers, you know their needs -...
Provided by Dun & Bradstreet
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White Papers
Business Analytics and Optimization: The new competitive edge
Oct 2011
The discipline of analytics opens the door for businesses seeking a way to navigate the turbulence brought on by recent economic and global events. It allows them to see the world as a landscape...
Provided by IBM
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Webcasts
Increasing Sales Productivity
Dec 2009
In sales, lost time equals lost money. Steve Diamond, senior director of product marketing at Oracle, describes how an easy-to-use on-demand CRM solution can improve productivity at every stage of...
Provided by Oracle
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White Papers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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Podcasts
How did one CIO turn creative IT into a key NBA business strategy?
Feb 2012
CIO Michael Gliedman shares his strategy for engaging the NBA audience. Learn how integrating technology with key business strategies led to a deeper, more exciting fan experience via pristine...
Provided by Cisco Systems, Inc
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White Papers
Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
Oct 2011
You're in the IT business because you've studied, understand and can apply the technology. However, this experience doesn't necessarily prepare you for selling solutions. When you're selling...
Provided by ConnectWise
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White Papers
Sales Performance Management Evolution
Nov 2011
The four stages of SPM development present a course for progressive technology investment for enterprises to follow and realize intrinsic improvements to common, longstanding practices for...
Provided by Varicent
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White Papers
The Art of Social Sales
Jan 2010
Most of the time, we don't think of sales as "social." In fact, never is probably more accurate. But when it comes to dealing with the new customer—a social customer—the contemporary sales...
Provided by Oracle
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White Papers
Analytics: the new path to Value; How the smartest organizations are embedding analytics to transform insights into action
Mar 2011
The combination of an increasingly complex world, the vast proliferation of data, and the pressing need to stay one step ahead of the competition has sharpened focus on using analytics within...
Provided by IBM
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White Papers
5 Steps to Building Winning IT Sales Proposals
Oct 2011
"We lost the deal? What happened?" Sounds all too familiar. And what's worse is that IT business owners and sales professionals often don't know that it is not about the money . . . but the...
Provided by ConnectWise
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White Papers
How to Design and Deliver Effective Virtual Sales Presentations
Oct 2010
This What Works! eBook explores best practices for effectively engaging prospects in a virtual environment to shorten the sales cycle, beat the competition and close more business.
Provided by Citrix Online
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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White Papers
Analytic Intelligence in Retail
Mar 2005
Every day, retail organizations ask two related questions: How can one maximize revenues from their product offerings, retail outlets and customer relationships? And how can one maximize...
Provided by SAS Institute
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White Papers
Four Great Revenue Strategies for Customer Service
Jan 2005
Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of customer...
Provided by RightNow Technologies
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White Papers
Advancing Enterprise Mobility to Improve Sales and Service
Apr 2011
Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes - and transform processes across the enterprise. Business software vendors...
Provided by SAP
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White Papers
Steve Jobs: 10 presentation strategies
Sep 2011
While you might not have an iPod to unveil, you can still learn a lot from Steve Jobs's presentation style. This e-book reveals the strategies used by former Apple CEO Steve Jobs to deliver...
Provided by Citrix Online
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White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
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Webcasts
Cutting Costs through Workload Automation
Jan 2010
Join BMC's John McKinney with featured speaker Milind Govekar, Gartner analyst, for an informative webcast reinforcing the cost-cutting benefits of workload automation. Gartner has covered the...
Provided by BMC Software
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White Papers
Six Success Factors for Building a Best-Run Marketing Organization
Apr 2011
Discover how you can use the right software to help your marketing organization support growth and demonstrate value. In doing so, you can learn how to develop customer, brand, and channel...
Provided by SAP
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White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
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Webcasts
An Introduction to Microsoft Dynamics CRM Online
Apr 2008
View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and...
Provided by Microsoft
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White Papers
IT Pays to Specialize in a Vertical Market - How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
Apr 2012
How does a provider of managed IT services grow its business? The answer lies in the adage "jack-of-all-trades, master of none." Specialization is the key. To achieve sustainable growth, consider...
Provided by ConnectWise
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White Papers
Choosing a Vendor: 8 Key Points to Consider When You Need to Outsource
Jun 2009
Even marketing departments at large companies will need to outsource some functions to firms who are more creative and resourceful in specific areas. Most of the time, this is a win-win: you...
Provided by SkillSoft
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White Papers
Working the Way Salespeople Work
Jan 2009
Today's economy is forcing salespeople to do more with fewer resources. And there is always an opportunity for technology to better meet the specific needs of salespeople on the front lines with...
Provided by Oracle
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Webcasts
Delivering a "Wow" Customer Experience
Dec 2009
In today's environment, companies can't just compete on price and product. They must also deliver a great customer experience. Rich Caballero, vice president of product management at Oracle,...
Provided by Oracle
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White Papers
Automated Patch Management for Small Organizations
Dec 2010
Now small-to-medium sized companies can use the same toolsets system management vendors embed in their enterprise offerings. More and more exploits are being written for applications that hackers...
Provided by Shavlik Technologies
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White Papers
5-Minute Sales Meetings
Jan 2011
This new one-pager by sales strategist and author Jill Konrath explores four essential steps to creating an irresistible five-minute sales meeting.
Provided by Citrix Online
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White Papers
Target Your Marketing Budget to Company Objectives
Dec 2007
Marketing budgets, especially in small and mid-sized businesses, are often arbitrarily set as either n% of planned revenue or n% over the prior year's marketing budget - without considering the...
Provided by Microsoft Tips
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Case Studies
The Power of Productivity Microsoft Dynamics® CRM Customer Showcase
Jan 2011
Microsoft Dynamics® CRM 2011 is an easy-to-use sales force automation and relationship-management system that improves the productivity of sales, service, and marketing professionals. It also...
Provided by Microsoft Dynamics
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White Papers
Web 2.0 and Sales Process Management
Jan 2009
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Provided by Oracle
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White Papers
Volume Activation Technical Reference Guide
Jul 2009
This reference guide is for information technology (IT) implementers whose organizations are planning deployments of Volume Activation versions of the Windows® 7 and Windows Server® 2008 R2...
Provided by Microsoft
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White Papers
Vital Marketing: Ten Core Tactics to Improve Marketing Campaign Effectiveness and Efficiency
Feb 2004
Download this JupiterResearch report, sponsored by RightNow Technologies, to read about 10 core tactics you can use to boost the performance of your e-mail marketing campaigns. These vital...
Provided by RightNow Technologies
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White Papers
IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management
Oct 2005
Many enterprises are developing business service management (BSM) strategies in an effort to better align their IT services with their overall business goals. This Forrester Research report...
Provided by FrontRange Solutions
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White Papers
Why Field Sales and Telesales Are Becoming Virtual Sales
Oct 2010
This CSO Insights white paper explores how telesales and field-based sales teams can strategically use online meetings to engage prospects, increase performance and reduce costs.
Provided by Citrix Online
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White Papers
How to Select a CRM System: Nine Factors to Consider When Evaluating CRM
Feb 2006
Customer Relationship Management (CRM) has emerged in the past few years as a "Must have" business strategy. CRM can reduce sales and service costs and maintain a comprehensive view of customers....
Provided by Technology Advisors
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Case Studies
Siebel CRM Drives Closer Cooperation Between Tata Motors and Dealers to Improve Sales and Service
Dec 2006
Tata Motors is India's largest integrated automaker, with a line-up that includes commercial, utility, and passenger vehicles. Faced with increasing competition from abroad, a cyclical business...
Provided by Oracle
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White Papers
The Value of Smarter Data Center Services (IDC analyst paper)
Aug 2011
While recent emphasis has been on consolidation and cost reduction, IT organizations looking to the future are developing streamlined processes and improved time-to-market. Read this white paper...
Provided by IBM
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White Papers
Sales 2.0 - Leveraging Web 2.0 to Sell
Jan 2008
The Internet is the ultimate disruptive technology. Like telephony, radio, television, and even the printing press, the Internet is dramatically changing nearly every aspect of daily life, both...
Provided by Genius.com
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Presentations
Microsoft Dynamics® CRM Online
Sep 2008
Give us three minutes. See how fast you can get your people using CRM. Will you look back on this moment as the turning point? The moment when you took your customer relationship management to...
Provided by Microsoft
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White Papers
Harnessing the Power of Advanced Analytics
Mar 2012
IBM Netezza data warehouse appliances push the limits of analytics by fusing our ground breaking data warehouse appliances with high performance, scalable analytics that can process massive data...
Provided by IBM
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Podcasts
Quickly Implement Key Features of Google Analytics to Track Online and Offline Marketing Efforts
Dec 2009
In this podcast, the speaker discusses current and new features in Google Analytics to help the listener reach their marketing goals. It may be overwhelming to see all the data that is coming in,...
Provided by Bayshore Solution
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Podcasts
Interactive Marketing Trends in 2010
Feb 2010
In this Podcast, the speaker discusses about Interactive Marketing Trends. The speaker will also focus on 3 big, Interactive Marketing current trends in 2010 which are Local, Mobile and Real-Time.
Provided by Bayshore Solution
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Podcasts
Updates in Mobile Trends Including Google Voice
Aug 2010
In this Podcast, the speaker discusses the latest mobile trends in mobile marketing. The speaker explains about the tips and tricks in mobile marketing and includes the most recent updates in...
Provided by Bayshore Solution
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Podcasts
Developing Online Content to Benefit Your Internet Marketing Strategy
Jun 2011
In this podcast, the speaker discusses about developing Online content to benefit their Internet marketing strategy and its strategy. Without content, the best creative, the best technology and...
Provided by Bayshore Solution
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Podcasts
Easy SEO Changes to Increase Website Traffic and Page Rankings
Jul 2011
In this podcast, the speaker discusses about SEO changes to increase website traffic. The speaker also discusses a few easy changes that can be made to increase website traffic. Using Web...
Provided by Bayshore Solution
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Podcasts
How to Optimize Keywords for Search Engine Results
Aug 2011
In this podcast, the speaker shares tips on how to optimize keywords and meta data for search engine results as part of their Internet marketing strategy. Once one have done their keyword research...
Provided by Bayshore Solution
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Podcasts
Ten Smart and Simple Web Habits
Jan 2012
In this podcast, the speaker discusses about the ten smart and simple web habits. The speaker also discusses about the ten web habits that can make their website become a more successful tool in...
Provided by Bayshore Solution
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White Papers
Get the Most Out of Your Siebel CRM with the Oracle Optimized Solution for Siebel CRM
Mar 2012
Customer Relationship Management (CRM) is well understood among IT professionals as an application that rapidly becomes critical to an enterprise. Initially, a CRM installation is usually...
Provided by Oracle
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White Papers
Oracle Optimized Solution for Siebel CRM
Mar 2012
To safely and securely consolidate Siebel CRM application tiers, SPARC T-Series servers offer a choice of built-in, no-cost virtualization technologies: Oracle Solaris Containers and Oracle VM...
Provided by Oracle
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White Papers
IT Pays to Specialize in a Vertical Market - How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
Apr 2012
How does a provider of managed IT services grow its business? The answer lies in the adage "jack-of-all-trades, master of none." Specialization is the key. To achieve sustainable growth, consider...
Provided by ConnectWise
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White Papers
Workforce Visibility
Mar 2012
Do you know as much about your employees as you know about your customers, products, or systems? Imagine the organizational transformation that could be possible if HR could provide real-time,...
Provided by Workday
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White Papers
Tapping into Unleashed Business Potential with Advanced Analytics
Mar 2012
Tapping into unleashed business potential through advanced analytics This 10 page paper outlines how IBM Netezza data warehouse appliances with advanced analytics enable enterprises to move from...
Provided by IBM
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White Papers
Harnessing the Power of Advanced Analytics
Mar 2012
IBM Netezza data warehouse appliances push the limits of analytics by fusing our ground breaking data warehouse appliances with high performance, scalable analytics that can process massive data...
Provided by IBM
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White Papers
CIA Whitepaper
Mar 2012
For retail executives and analysts, who are dissatisfied with siloed, black-box, inflexible CRM and analytics solutions, the Customer Intelligence Appliance (CIA) is an appliance-based solution,...
Provided by IBM
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White Papers
The Case for Contract Management - Why You Should Get Started Today (SAP Insider Article)
Mar 2012
Without proper insight into its contracts, a company cannot effectively control its top or bottom line. Nor can it easily access the data needed to comply with legal and regulatory requirements....
Provided by SAP
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Podcasts
Standard Bank Customer Video
Mar 2012
See how Standard Bank S.A. offers an innovative, new banking channel with a compelling mobile customer experience using SAP's mobile platform.
Provided by SAP
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White Papers
Elevating Your Procurement Organization from Knee Jerk Reactions to Predictive Analytics (SAP Insider Article)
Mar 2012
Benchmark findings prove that a 5% reduction in spending can drive upwards of a 45% increase in net income, and migrating to automated spend analytics can capture a 30% higher rate of cost...
Provided by SAP
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Podcasts
How did one CIO turn creative IT into a key NBA business strategy?
Feb 2012
CIO Michael Gliedman shares his strategy for engaging the NBA audience. Learn how integrating technology with key business strategies led to a deeper, more exciting fan experience via pristine...
Provided by Cisco Systems, Inc
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White Papers
Sales Analytics
Mar 2012
Oracle Sales Analytics provides hundreds of key performance indicators and more than 130 reports in five customizable dashboards. These analytics solutions dramatically improve the effectiveness...
Provided by Oracle
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Podcasts
Targetbase Enhances its Client Services with Oracle Exadata
Mar 2012
As digital data continues to explode, organizations are looking for game changing technology to stay in front of the increasing business velocity and complexity. Targetbase, an agency that...
Provided by Oracle
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Webcasts
R.L. Polk Discusses Storage Efficiency with Oracle Exadata
Mar 2012
Douglas Miller, Director of Global Database Development and Operations at R.L. Polk, a leader in automotive intelligence and marketing solutions, discusses the benefits of Oracle Exadata's...
Provided by Oracle
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Case Studies
Case Study - Meridiana fly
Feb 2012
In today's highly competitive travel industry, online airline and travel group Meridiana fly needed a dynamic, content-rich website that could support over 15 million hits a month. The company's...
Provided by Riverbed
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Case Studies
Online Meetings Enable Sales Team to Increase Leads Tenfold
Nov 2009
HLP Information management GmbH is a provider of software and IT solutions that specializes in helping global clients. Their challenge is to highlight sophisticated features of advanced IT...
Provided by Cisco Systems
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Case Studies
Investment Firm Increases Sales Capacity With Web Meetings
Aug 2009
Standard Life is a major asset management group headquartered in Edinburgh and operating across the globe. Their challenge is phone calls being used as primary method of outreach to intermediaries...
Provided by Cisco Systems
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White Papers
Analysis on E-consumers' Purchasing Behavior Based on Data-driving Model
Dec 2011
It is the Internet world with vastly purchasing data sea online that makes research model of e-consumers' purchasing behavior very different from traditional ones. Firstly this paper proposes...
Provided by Academy Publisher
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White Papers
Real-Time S&op: Working to Make the Plan, Then Making the Plan Work
Dec 2011
The purpose of this paper is to discuss the technologies and business processes needed to frame a successful Sales and Operations Planning (S&OP) process. The paper discusses how to obtain the...
Provided by E2open
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White Papers
B2B E-Marketplace Adoption in Agriculture
May 2009
The Internet provides new opportunities and challenges for agricultural product marketing. B2B E-marketplace is a model of E-commerce, which has been used to trade a wide range of goods, including...
Provided by Academy Publisher
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White Papers
Business Analytics with an IBM Business Partner
Jan 2012
Many midsize organizations decide not to invest in analytics due to misperceptions about risk and cost and their IT departments' lack of analytics-specific skill sets. Turning to partners skilled...
Provided by IBM
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White Papers
Cincinnati Zoo increases revenues by $500,000 in less than one year
Jan 2012
The Cincinnati Zoo and Botanical Garden along with the help of IBM Business Partner BrightStar increases revenues by $500,000 in less than one year after their IBM Cognos Software implementation...
Provided by IBM
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White Papers
BMR tones up its sales performance with advanced analytics Building an IBM® Cognos® Express solution with help from ProStrategy Colman - Success Story
Jan 2012
BMR tones up its sales performance with advanced analytics.
Provided by IBM
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White Papers
Reporting for midsize companies: Empower your business with self-service reporting - IBM White Paper
Jan 2012
Learn the benefits of a single reporting solution that can be used by all users, for all types of reports and with all data sources.
Provided by IBM
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White Papers
IBM What's Your Analytics Quotient (AQ) Quiz?
Jan 2012
An exciting new way to measure your success with analytics. It's a fact: analytics-driven organizations outperform their peers in every metric that matters. Now, there's a way to know how well...
Provided by IBM
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White Papers
Business Analytics: Nucleus Research Note - How Analytics Makes Midsize Companies More Profitable
Jan 2012
When senior leaders of small and midsize companies invest in analytics tools, they can improve operating results by enabling managers to make fact-based, data-driven decisions. Learn how in this...
Provided by IBM
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Case Studies
Technical Sales International: Private Cloud Delivers Critical Productivity Boost for International Construction Software Provider
Oct 2011
Technical Sales International, Inc. (TSI) provides technology solutions and services to the construction industry that are designed to increase contractor profitability, productivity and...
Provided by Pay Per Cloud
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White Papers
Adobe's Approach to Customer Experience Management
Dec 2011
The financial impact of delivering improved customer experiences is significant. Forrester estimates the annual revenue gains from improved customer experiences can range from $46M to $1.7B,...
Provided by Adobe Systems
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White Papers
CIO2CIO: Use IT to Deliver a Superior Customer Experience -- and Beat the Competition
Dec 2011
With today's challenges of the global economy and the onslaught of technologies that give consumers more information and power than ever before, it's never been more critical to business survival...
Provided by Adobe Systems
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Case Studies
International Rectifier Drives Sales With Global E-Learning Initiative
May 2011
International Rectifier (IR), a global manufacturer of complex and rapidly changing power management semiconductors, introduces an average of three or more major products each month. Their...
Provided by SumTotal Systems
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Case Studies
Meritage Homes Builds Better Customer Information Into Its Business
Nov 2011
Meritage Homes Corporation aims to integrate its green philosophy in other parts of the business, including sourcing sustainable materials and designing landscapes with low water requirements....
Provided by IBM
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Podcasts
How Microsoft IT Successfully Deployed Over 50,000 Windows 7 Phones
Jul 2011
Microsoft IT was responsible for supporting the first ever Windows Phone 7 company wide deployment to over 50,000 employees. Cross-company, Cross-team collaboration, planning, and focused...
Provided by Microsoft
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Podcasts
Cybercriminals Using Marketing-Like Approaches to Target Consumers
Jun 2011
In this podcast, the speakers explain about the latest Security Intelligence Report (SIR v10) which was released by Microsoft. Volume 10 uncovers evolving threat landscape trend information from...
Provided by Microsoft
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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Webcasts
Human Capital Institute Webcast: Talent for Profit
Mar 2010
Is your talent leveraged as a profit source or regarded as a cost center? How much revenue do your top performers produce? The answers to these questions depend largely on the analytics you use to...
Provided by Oracle
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White Papers
Drive Sales Effectiveness with Enterprise-ready Web 2.0 Solutions
Aug 2009
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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White Papers
BPM Case Study: Optimizing Compensation; WebSphere Lombardi Edition reduced cycle time from 30 to 7 days
Dec 2010
With over 12,000 sales people in North America alone, this life sciences corporation has one of the largest sales forces in the world.Their compensation plans involve sophisticated, constantly...
Provided by IBM
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White Papers
Transform insights into action: IBM's Watson and the future of data
Jun 2011
IBM's Watson - the computing system that competed with human contestants on Jeopardy! - illustrates how managing "Big Data" and applying analytics can help businesses gain meaningful insights.
Provided by IBM
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White Papers
How To Achieve a Great and Profitable Customer Experience
Jul 2011
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg...
Provided by SAP
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White Papers
Steve Jobs: 10 presentation strategies
Sep 2011
While you might not have an iPod to unveil, you can still learn a lot from Steve Jobs's presentation style. This e-book reveals the strategies used by former Apple CEO Steve Jobs to deliver...
Provided by Citrix Online
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White Papers
Executive Brief: Selling Success - Drive Your Sales Growth With Smarter CRM
Oct 2011
Any Sales Operations professional will tell you there is a direct correlation between sales productivity and data quality. When you really know your prospects and customers, you know their needs -...
Provided by Dun & Bradstreet
-
White Papers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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White Papers
5 Ways To Put Your CRM Data To Work For You And Your Customers
Aug 2011
How to phone-enable your CRM system to fully maximize the telephone as a sales, marketing, service and support channel. This paper explores the various ways that today's organizations are...
Provided by ANGEL
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White Papers
Sales force automation: Technology for the traveling salesman
Jun 2004
When your sales staff is on the road, you want them to have access to all the information that's waiting for them back at the office. With sales force automation solutions from IBM, that's exactly...
Provided by IBM
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White Papers
How do you know if your Talent Management Strategy is Creating Value
Mar 2010
Keeping up with the speed of business is no small task. Organizations today have constant and increasing pressures from shareholders, stock analysts, customers, and employees to execute better,...
Provided by Oracle
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White Papers
Analytics: the new path to Value; How the smartest organizations are embedding analytics to transform insights into action
Mar 2011
The combination of an increasingly complex world, the vast proliferation of data, and the pressing need to stay one step ahead of the competition has sharpened focus on using analytics within...
Provided by IBM
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White Papers
Business Analytics and the Path to Better Decisions
Jul 2011
Explore how prebuilt analytic applications and business intelligence make for better decision-making across many functions in your organization. IDC analyst, Henry Morris, theorizes on the future...
Provided by SAP
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White Papers
Choosing a Vendor: 8 Key Points to Consider When You Need to Outsource
Jun 2009
Even marketing departments at large companies will need to outsource some functions to firms who are more creative and resourceful in specific areas. Most of the time, this is a win-win: you...
Provided by SkillSoft
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White Papers
Maximising Sales Effectiveness
Feb 2009
Since it became apparent to banks that the internet was not going to render branch network and call centres obsolete, there has been a strong focus on maximising the return on investment from...
Provided by Hitachi
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White Papers
Create Enduring Customer Relationships
Jan 2009
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to become a strategic part of the...
Provided by Oracle
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White Papers
Working the Way Salespeople Work
Jan 2009
Today's economy is forcing salespeople to do more with fewer resources. And there is always an opportunity for technology to better meet the specific needs of salespeople on the front lines with...
Provided by Oracle
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White Papers
Differentiate Your Company with Complete CRM
Jan 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take...
Provided by Oracle
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White Papers
Selling through a Slump
Jan 2009
Selling is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the same things with double the energy. But there are things...
Provided by Oracle
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White Papers
Web 2.0 and Sales Process Management
Jan 2009
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Provided by Oracle
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White Papers
How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
Oct 2010
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in...
Provided by Oracle
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White Papers
Get Closer to Your Best Customers: A Shift in Customer Strategies in Time of Crisis
Jun 2009
Learn what companies can do in economic downturns to position themselves for later success. Find out what changes to make to customer strategy; how to align your organization to best support a...
Provided by SAP
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White Papers
Sales Performance Management: Maximize Profits with Comprehensive Sales Processes
Jun 2009
Discover why the key to a productive sales force is ensuring that sales people concentrate on acquiring, growing, and retaining profitable relationships with their account bases. SAP CRM empowers...
Provided by SAP
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Case Studies
EMC Insignia Experienced 20 Percent Increase in e-Commerce Sales With Google Site Search
May 2008
EMC produces a line of software and hardware products that enable small and medium businesses to store, manage, protect, and share important business information. There was previously no search...
Provided by Google
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Webcasts
Momentum Webcast: Unleash the Potential of Your Sales, Marketing, and Service People (Level 100)
Jun 2009
Microsoft Dynamics CRM helps teams work effectively across all departments with a complete, centralized view of customer information. This flexible, familiar solution works as a natural extension...
Provided by Microsoft
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Case Studies
HVAC Firm Empowers Outside Sales Team With Easy-to-Use Lead Management System
Jun 2009
Unico manufactures and sells small-duct, high-velocity heating, ventilation, and air-conditioning equipment. The company used Salesforce.com to track sales leads that it sent to its manufacturer's...
Provided by Microsoft
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Case Studies
XTRA Lease Revs Up Its Reporting and Sales With Microsoft Business Intelligence
Jun 2009
St. Louis-based XTRA Lease is one of the largest trailer leasing companies in North America, renting and leasing trailers through its 80 branch locations. Instead of waiting up to six months to...
Provided by Microsoft
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Case Studies
Familiar Tools Help Sales Team Drive Adoption, Centralize Critical Sales Information
May 2009
Alberici is a general contractor based in St. Louis, Missouri, that generates U.S.$1.13 billion in revenue a year. Across 11 company divisions, sales staff managed customer and sales information...
Provided by Microsoft
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Case Studies
Helzberg Diamonds Improves Sales Reporting, Eliminates Delays for Divisional Execs
Jun 2009
Helzberg Diamond's divisional and regional vice presidents travel frequently and visit many stores each day. Previously, to access key performance data about the stores they were visiting, the...
Provided by Microsoft
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Case Studies
Partner Takes Advantage of Technical Sales Assistance to Secure Large Deal
Jun 2009
To initiate work on a large implementation with Hempel, a global provider of paint-based products, Microsoft Gold Certified Partner Microsolutions and its associate company, Fullscope Scandinavia,...
Provided by Microsoft
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Case Studies
Chemical Company Gains Valuable Visibility Into Sales and Service With CRM Solution
May 2009
Arch Chemicals is a manufacturer and distributor of biocides, including treatment and performance products. The company reports approximately U.S.$1.5 billion in annual sales. Arch Chemicals is a...
Provided by Microsoft
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Case Studies
Experian QAS Leverages Siebel Sales Platform to Drive Annual Revenue Growth
May 2009
Experian QAS wanted to maximize sales effectiveness by accelerating the sales process, leveraging cross- and up-sell opportunities, and gaining real-time lead and pipeline visibility across all...
Provided by Oracle
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Case Studies
Sabre Holdings Improves Service to Its Airline Solutions Customers With Integrated Data
Jun 2009
Sabre Airline Solutions wanted to consolidate customer information to enable a seamless experience - from presales through service and provide employees with easy access to data and improved...
Provided by Oracle
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Case Studies
Grupo A2E de Mexico S.A. de C.V. Consolidates Sales Information and Optimizes Business Opportunities
Jun 2009
Grupo A2E de México wanted to consolidate sales information to manage and improve procedures and operations for follow-up of sales and create a secure, up-to-date database of clients, prospects,...
Provided by Oracle
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Case Studies
Qualitrain Express Centralizes Sales and Marketing Information and Increases Sales Closings by 20%
Jul 2009
Qualitrain Express wanted to centralize all sales information including prospects, clients, accounts, and contacts, to extend visibility and improve oversight of sales procedures and create an...
Provided by Oracle
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Case Studies
Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
Jun 2009
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a...
Provided by Microsoft
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White Papers
The New Economics of Customer Reach: Advanced Advertising
Apr 2009
Advanced advertising features in the trade press, articles, marketing papers, and conferences with increasing regularity. The phrase often is used so casually, and put forth with the underlying...
Provided by Sun Microsystems
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White Papers
A Bayesian Model for Sales Forecasting at Sun Microsystems
Mar 2009
An accurate short-term forecast of product sales is vital for the smooth operation of modern supply chains, especially where the manufacture of complex products is outsourced internationally. As a...
Provided by Sun Microsystems
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White Papers
CRM Guide to Eliminating Guesswork: Get Control of Your Business
May 2008
With the five steps mentioned in this white paper, one won't be wasting time on Sunday night, stitching together spreadsheet information from various reps and sales managers. CRM system will...
Provided by FrontRange Solutions
