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strategic planning
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Research
IT Priorities 2012 - United States
Mar 2012
IT organizations around the world look to the United States for emerging trends in IT. It makes sense too. Many, if not most of the new technologies in IT are created there. With virtualization,...
Provided by ZDNet
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Research
IT Priorities 2012 Executive Summary - United States
Mar 2012
IT organizations around the world look to the United States for emerging trends in IT. It makes sense too. Many, if not most of the new technologies in IT are created there. With virtualization,...
Provided by ZDNet
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White Papers
The Business Case for ALM Transformation
Oct 2011
Transformation begins high in the organization with the decision to change -- to break out of the status quo and turn Application Lifecycle Management into a strategic advantage. A common...
Provided by CollabNet
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White Papers
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
Feb 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. ...
Provided by VoIP-News
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White Papers
Merkur Group effectively controls IT costs with automated, integrated service management initiative.
Oct 2011
Case study. Merkur conducted an extensive selection process for service management solutions, evaluating technologies from IBM, HP, BMC and Computer Associates against more than 120 requirements....
Provided by IBM
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Research
A New CIO's 100-Day Plan
Apr 2007
When new CIOs start, they have to immediately create momentum and build credibility. High expectations are held by the business community, senior executives, and the IT organization itself — and...
Provided by Forrester Research
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Research
The IT Strategic Plan Step-By-Step
Apr 2007
It's April and you are four months into your organization's fiscal year. You know that within six months you'll need to have your operating plan for the upcoming year in fairly solid shape. You...
Provided by Forrester Research
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Whitepapers - Video
Explore Benefits of Cisco Unified Fabric
Dec 2011
A one-size-fits all isn't the most efficient solution for your data center anymore. Cisco Data Centers deliver revolutionary scale, flexibility, intelligence and convergence transforming your...
Provided by Cisco Systems, Inc
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Webcasts
CloudU Series: Say Goodbye to DIY Datacenters
Sep 2011
As IT increases in complexity each year, many small and medium businesses have little or no understanding of what a move to Cloud Computing really means in terms of underlying technology. In...
Provided by Rackspace Hosting
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White Papers
ERP and the Cloud: What You Need to Know
Jul 2011
Organizations have long installed enterprise resource planning (ERP) solutions on site - or not at all. But today, small to medium-sized organizations are seriously considering Cloud-based ERP...
Provided by Sage Software
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White Papers
Cloud computing insights from 110 implementation projects
May 2011
Considering implementing cloud? See how other companies have approached cloud with the results of this IBM Academy of Technology survey.
Provided by IBM
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Podcasts
Learn how IT solutions help one CIO shatter the traditional business model
Feb 2012
CIO Pieter Schoehuijs talks about how custom IT solutions help keep AkzoNobel on the cutting edge with secure systems that shatter the traditional models of producer, supplier, and customer. See...
Provided by Cisco Systems, Inc
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Resource Center
SOA for Dummies 2nd IBM Limited Edition Mini eBook
Jun 2009
In this ebook, you'll learn how to work smarter and optimize cost using the IBM Smart SOA approach.
Provided by IBM
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White Papers
A Best-Practices Approach to Software Asset Management
Jul 2006
According to Gartner, 30 percent of large enterprises will experience at least one on-site software audit per year through 2008. What this means is, if you're not already vigilantly tracking what...
Provided by ManageSoft
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White Papers
Cloud Benefits 101 - What's In It for You
Oct 2011
In 1997, businesses were excited about the Internet's potential, but worried about security, privacy, etc. In 2011, Cloud computing has emerged as the next transformational technology wave. Learn...
Provided by SAP
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White Papers
Six Best Practices for Windows File Server Consolidation
Sep 2006
Is storage growth driving up costs in your data center? Are you looking for ways to simplify operations? Server consolidation can help. It can streamline your workload and it's proven to cut costs...
Provided by ONStor
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White Papers
How to Align Corporate Strategy with Project Execution
Jul 2011
The biggest challenge for business leaders today is making sure initiatives that are undertaken at the project level are aligned with the strategic and financial goals of their organizations....
Provided by AtTask
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White Papers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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White Papers
Improving Health and Healthcare with Technology
Aug 2011
The American Recovery and Reinvestment Act provides a unique opportunity to apply IT technology more effectively to improve healthcare systems. Learn about the opportunities provided by the...
Provided by Hewlett-Packard (HP)
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White Papers
7 Steps to Building a Business Case for ERP
May 2011
Businesses are looking to make technology investments to prepare for growth. But with the economic recovery uneven and uncertain, they remain cautious about these investments. One thing is clear:...
Provided by Sage Software
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White Papers
Run SAP Methodology: How to Implement End-to-End Solution Operations
Apr 2008
SAP has a vested interest in ensuring that every support organization can successfully run the business systems that support the business processes. With Run SAP, the SAP Active Global Support...
Provided by SAP
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White Papers
Best Practices for Data Archiving
Feb 2009
Corporations depend on the flow of information to conduct their business. From accounting to production to marketing to personnel, the information procured, generated, organized, and stored by an...
Provided by CA
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White Papers
Mobility in ERP 2011 - Aberdeen Group Research Report
May 2011
Businesses want to use as much of their ERP investment as possible. But ease of access to ERP information, both at the direct labor level and the indirect labor level, has inhibited many...
Provided by Sage Software
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White Papers
Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
Oct 2011
You're in the IT business because you've studied, understand and can apply the technology. However, this experience doesn't necessarily prepare you for selling solutions. When you're selling...
Provided by ConnectWise
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White Papers
The CDW Virtualization Assessment
Nov 2011
Wherever you are in your virtualization lifecycle, CDW can help you take the next step with a simple assessment. Learn about their process and see how their team can take you from where you are,...
Provided by CDW & VMware
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Webcasts
Metrics That Matter: Uncovering KPIs That Get Results
Jan 2009
High performing IT organizations didn't get that way by accident, as revealed in a recent benchmark study by the IT Process Institute (ITPI). Other organizations can achieve better performances...
Provided by Tripwire
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White Papers
Determining Total Cost of Ownership for Data Center and Network Room Infrastructure
Dec 2005
This paper describes an improved method for measuring Total Cost of Ownership of data center and network room physical infrastructure and relating these costs to the overall Information Technology...
Provided by APC by Schneider Electric
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White Papers
Bet Your Excel Spreadsheet Can't Do This - Align IT and Business with Demand Management
May 2008
In this white paper, renowned Project Portfolio Management (PPM) luminary, and former PMI President and Chairman, Harvey Levine discusses the newest approaches to Demand Management, and how you...
Provided by Serena Software
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Webcasts
Introduction to Virtualization
Oct 2011
This video webcast is designed to help those with little to no virtualization experience understand why virtualization and VMware are so important to driving down both capital and operational...
Provided by VMware
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White Papers
IT Process and Problem/Incident Management
Oct 2005
How does your organization improve incident and problem management for business-critical applications while improving service levels, reducing support costs and lowering incident resolution times?...
Provided by iConclude
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White Papers
Gartner Analyst Report: "CMDB or Configuration Database: Know the Difference"
Mar 2006
With all vendors offering a configuration management database strategy and few offering true CMDB capability, it is critical to know the difference between a CMDB and a configuration database....
Provided by IBM
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White Papers
Defining, Modeling & Costing IT Services
Sep 2004
This paper, developed by Pink Elephant - a leader in ITIL best practice education, consulting and conferences - will examine the fundamental steps for defining IT services; Modeling IT services...
Provided by Pink Elephant
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White Papers
Centers of Excellence: Optimize Your Business and IT Value
Nov 2006
Download this SAP white paper to read about the many direct benefits you can derive from implementing certified centers of excellence (COEs) in your organization. The paper presents the results of...
Provided by SAP
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Webcasts
Our Iceberg Is Melting and Other Stories About Leading Change
May 2007
Even when it is obvious to a person that change in the organization is necessary, the difficulties that loom for creating that change can be intimidating. Or perhaps the change effort is well...
Provided by SAS Institute
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White Papers
How to Deliver Business Data to iPads and iPhones Quickly and Easily
Oct 2011
You get a request every day it seems from executives who want IT to give them the ability to download critical business data to their iPads or iPhones. These executives don't care what it takes;...
Provided by FileMaker
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White Papers
Planning a Project with the Rational Unified Process
Jan 2003
This white paper, written for project managers and software development managers who are about to embark on the process of planning for a software development project, describes a practical...
Provided by IBM
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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White Papers
The Balanced Scorecard: A Vision Report Card
Sep 2003
As with most companies, the bottom line has always run the business and has been the indicator of a successful or unsuccessful financial period. Although a plausible gauge, this short-term view...
Provided by Institute of Management Accountants
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Webcasts
Internal Controls and Governance: Strategies and Controls for SOX Compliance and IT Governance for Small and Medium Business
Nov 2007
Publicly-owned Small and Medium Businesses (SMBs) are subject to the same laws and regulatory mandates that their large counterparts are. This webinar covers some of the common challenges faced by...
Provided by ComplianceOnline
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White Papers
Data Center Design for Cloud Computing: Technology for Tomorrow's Cloud
Sep 2011
A practical guide about preparing virtualized data centers to support cloud computing, including 10 Gigabit Ethernet networking, trusted server pools, scale-out storage, and power management.
Provided by Intel Corporation
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White Papers
IBM Watson: Milestones in Healthcare DeepQA
May 2012
Across the healthcare industry, we are seeing forward-thinking organizations develop new competencies in anticipation of the opportunity that comes with industry-wide transformation. They are...
Provided by IBM
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White Papers
IT Strategies from Oracle - Oracle's Approach to SOA
May 2012
SOA adoption is complex and successful strategies based on a maturity model and lessons learned provide an excellent pathway for your roadmap. This is why Oracle has developed a pragmatic,...
Provided by Oracle
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White Papers
Priceline.com: Booking Vacations Faster with HP Converged Infrastructure
May 2012
Learn how Priceline.com avoids a major data center expansion and cuts time to deliver new services in half. Co-Sponsored by: Intel and the Intel logo are trademarks of Intel Corporation in...
Provided by Hewlett-Packard (HP) & Intel
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White Papers
Conquering the Challenges of Data Center Complexity
Apr 2012
Virtualization and Cloud are two popular IT trends that lower costs and make computing more secure and efficient. However, they also add complexity. Read this thought leadership paper and learn...
Provided by Hewlett-Packard (HP)
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White Papers
Solve the 6 Top Problems in Your Data Center
Apr 2012
What are the top 6 problems in your data center and how do you solve them? Learn how a primary service vendor can help you unify support strategies in your multi-vendor environment.
Provided by Hewlett-Packard (HP)
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White Papers
Optimize Your Mission-Critical Environments with Oracle Optimized Solution for Oracle Database
Apr 2012
Virtually all organizations in both the public and private sectors use database systems at the core of their IT operations. These databases are integral to day-to-day operations. If they are not...
Provided by Oracle
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White Papers
Oracle Optimized Solutions: Enterprise Solutions for Mission-Critical Environments
Apr 2012
Businesses are working hard to keep up with changing market conditions and new customer demands, but the issues facing CIOs and technology managers today are not the same as they were 10-even...
Provided by Oracle
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Webcasts
Boost Utilization and Cut Costs with SPARC Consolidation and Virtualization
Apr 2012
For many organizations, highly complex IT architectures, under-utilized systems and slow application deployment make maximizing the return on IT investments incredibly tough. Oracle's integrated...
Provided by Oracle
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White Papers
See How ITinvolve Helps Resolve IT Issues 75% faster in this Customer Story
Apr 2012
Learn how Jalasoft uses ITinvolve to define and maintain an up-to-date view of its entire IT environment and how they use this information source to resolve IT problems and issues up to 75% faster...
Provided by ITinvolve, Inc.
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White Papers
Integration Platform as a Service: Moving Integration to the Cloud
Apr 2012
The explosive growth of cloud computing has fueled the need to integrate Cloud applications with each other and with applications that continue to reside on premise. Traditional integration...
Provided by IBM
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White Papers
Establishing IT Operations in Emerging Markets
Apr 2012
Strategic IT leaders face a double challenge: IT exists to serve the company, and must understand the business units' needs - but those business units exist to serve the clients and customers,...
Provided by SkillSoft
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White Papers
Data Center Projects: Advantages of Using a Reference Design
Apr 2012
It is no longer practical or cost-effective to completely engineer all aspects of a unique data center. Re-use of proven, documented subsystems or complete designs is a best practice for both new...
Provided by APC by Schneider Electric
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White Papers
Top 10 Mistakes in Data Center Operations: Operating Efficient and Effective Data Centers
Apr 2012
How can you avoid making major mistakes when operating and maintaining your data center(s)? The key lies in the methodology behind your operations and maintenance program. All too often, companies...
Provided by APC by Schneider Electric
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Webcasts
Real World Advantage: Virtualization Solutions for Growing Companies
Mar 2012
This presentation will be available to audience members until March 15, 2014 at 09:00 AM Pacific Daylight Time. How can you deliver the improved performance that the business-and your...
Provided by VMware
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White Papers
Analyst Whitepeper: Bloor Research: Sybase ASE Total Cost of Ownership - A Comparison to Oracle
Mar 2012
Given that Sybase ASE can now be deployed as the foundation for SAP Business Suite and BW implementations (in addition to Oracle, Microsoft SQL Server and IBM DB2), the information is relevant to...
Provided by SAP
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White Papers
Mobile Is The New Face Of Engagement
Mar 2012
Mobile is not simply another device for IT to support with a shrunken Website or a screen-scraped SAP application. Rather, mobile manifests a broader shift to new engagement systems. CIOs must...
Provided by SAP
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White Papers
Magic Quadrant for International Retail Core Banking
Mar 2012
Read this Gartner report that provides an analysis on the evolving retail core banking software market where Gartner rates SAP as a leader in this field. (Gartner, 2010)
Provided by SAP
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White Papers
How SMEs can tap into Real-Time Intelligence
Mar 2012
Small and medium sized businesses (SMBs) often lack the resources that their larger counterparts do. These factors make a strong argument that for SMBs, quickly and confidently making business...
Provided by SAP
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White Papers
Extended Warehouse Management with SAP SCM
Mar 2012
Learn how SAP SCM functionality has been extended to provide broader warehouse management support via SAP Extended Warehouse Management (SAP EWM). Designed to work in high-volume warehouses, SAP...
Provided by SAP
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Podcasts
Pro actively Manage Energy Consumption - Don't Just Report on It
Mar 2012
SAP's energy analysis solution provides real-time, actionable energy information on usage and resulting costs that can be used for identifying energy reduction opportunities to lower energy costs...
Provided by SAP
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Webcasts
CPO Rising 2011 - The State of Spend Analysis (Ardent Partners Research Report Sponsored by SAP)
Mar 2012
In this article, industry analyst Andrew Bartolini discusses the importance of visibility in bringing more spend under management, the types of outcomes one can expect from a strong spend analysis...
Provided by SAP
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Podcasts
CSC Customer Video
Mar 2012
How is CSC supporting sales reps with anytime, any device access to key data and workflow approvals? With SAP mobile software. See how this IT solution provider is developing a largely mobile...
Provided by SAP
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White Papers
Collaborative Care Where You Are
Mar 2012
The SAP® Collaborative E-Care Management application leverages mobile applications to better manage patients' health wherever they are and wherever they go. Improved collaboration and coordination...
Provided by SAP
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White Papers
CIMdata SAP PLM Program Review Sep2011
Mar 2012
SAP, a global leader in enterprise software, was also one of the first ERP providers to offer a solution in the Product Lifecycle Management (PLM) space. While the SAP solution has evolved greatly...
Provided by SAP
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Podcasts
Learn how IT solutions help one CIO shatter the traditional business model
Feb 2012
CIO Pieter Schoehuijs talks about how custom IT solutions help keep AkzoNobel on the cutting edge with secure systems that shatter the traditional models of producer, supplier, and customer. See...
Provided by Cisco Systems, Inc
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Research
IT Priorities 2012 Executive Summary - United States
Mar 2012
IT organizations around the world look to the United States for emerging trends in IT. It makes sense too. Many, if not most of the new technologies in IT are created there. With virtualization,...
Provided by ZDNet
-
Research
IT Priorities 2012 - United States
Mar 2012
IT organizations around the world look to the United States for emerging trends in IT. It makes sense too. Many, if not most of the new technologies in IT are created there. With virtualization,...
Provided by ZDNet
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White Papers
BI Optimization: Building a Better Business Case for BI
Mar 2012
With BI having become a mainstream topic in both business and IT, the lack of a decent business case is increasingly unacceptable. As justified and as noble a cause as better decision-making is,...
Provided by Oracle
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Webcasts
Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g
Mar 2012
Business intelligence (BI) technology is designed to analyze incoming and historical data to provide the insight necessary to make timely and effective management decisions. Traditional BI...
Provided by Oracle
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White Papers
Trends and best practice for service in 2012
Feb 2012
Service revenue has topped the agenda of chief service officers. As businesses seek to wrap themselves around their customers and drive higher value, they are looking to build a foundation that...
Provided by ClickSoftware
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White Papers
SAP Crystal Server 2011: What's new?
Feb 2012
SAP Crystal solutions offer an open, self-serve approach to entry-level business intelligence that enables business users to explore, view, report, visualise, and manage actionable information in...
Provided by SAP
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Webcasts
Introduction to Virtualization
Oct 2011
This video webcast is designed to help those with little to no virtualization experience understand why virtualization and VMware are so important to driving down both capital and operational...
Provided by VMware
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White Papers
Why Performance Management? A Guide for the Midsize Organization - IBM White Paper
Jan 2012
Learn how midsize companies can use performance management solutions to gain competitive advantage without breaking the bank.
Provided by IBM
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Whitepapers - Video
Explore Benefits of Cisco Unified Fabric
Dec 2011
A one-size-fits all isn't the most efficient solution for your data center anymore. Cisco Data Centers deliver revolutionary scale, flexibility, intelligence and convergence transforming your...
Provided by Cisco Systems, Inc
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Podcasts
Unified Networking Benefits with Intel Ethernet 10 Gigabit
Jan 2012
With the increasing demands on data center growth, many IT managers are moving to 10 Gigabit Ethernet connections. The benefits run from power costs, lower infrastructure costs to significantly...
Provided by Intel Corporation
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White Papers
Uponor empowers users and cuts IT and factory costs
Jan 2012
A company hobbled by a backlog of request reports and expensive legacy platforms becomes increasingly ineffective, but switching to a new performance management solution can be seen as risky. Read...
Provided by IBM
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White Papers
White paper: Why performance management? A guide for the midsize organization
Jan 2012
By linking insights to action, performance management has enormous potential to transform midsize business. When data becomes information, it gains value as insights that fuel action, propelling...
Provided by IBM
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White Papers
HP Advanced Data Center Network Architecture
Dec 2011
This white paper reviews data center trends and describes HP solutions for building cost-effective, advanced data center networks that meet the evolving performance, reliability and agility...
Provided by Global Knowledge
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White Papers
The importance of effective SAP solution management
Jan 2012
IBM Tivoli offers the power to manage your SAP and non-SAP environment, through enhanced Visibility, Control and Automation. The objectives are to cut service management cost, reduce business...
Provided by IBM
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White Papers
ESG Market Report: Defining Tier 1 Storage in the Modern Data Center
Dec 2011
Modern data centers have evolved into a complex web of virtual machines, clouds, and growing user expectations. Gain a better understanding of the modern definition of "tier-1" storage according...
Provided by Hewlett-Packard (HP) & Intel
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Research
The Human Capital Management Value Map
Mar 2005
EXECUTIVE SUMMARY For several years, human resources executives have chanted the mantra that HR is strategic. But what does this really mean? How do you know it, and, even more importantly, how do...
Provided by Forrester Research
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Research
The CIO Profile
Oct 2005
Although CIOs have more access to the business than they did even a year ago, their background and time management choices have typecast them as technology specialists. Most business users view...
Provided by Forrester Research
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Research
IT Strategy Maps: A Tool For Strategic Alignment
Nov 2005
Aligning IT and business strategy remains the No. 1 or No. 2 business IT issue year after year. But no matter how much focus and attention this subject receives, little progress seems to be made....
Provided by Forrester Research
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White Papers
Gartner Analyst Report: "CMDB or Configuration Database: Know the Difference"
Mar 2006
With all vendors offering a configuration management database strategy and few offering true CMDB capability, it is critical to know the difference between a CMDB and a configuration database....
Provided by IBM
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White Papers
Drive Sales Effectiveness with Enterprise-ready Web 2.0 Solutions
Aug 2009
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparable applications that...
Provided by Oracle
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White Papers
Making Collaboration Work for the 21st Century's Distributed Workforce
Oct 2010
This Forrester Consulting white paper examines three surprising findings from a recent study of working behaviors that impact how businesses communicate and collaborate with an increasingly...
Provided by Citrix Online
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White Papers
2010 IBM Global IT Risk Study
Apr 2011
With IT playing an increasingly critical role in today's 24x7, interconnected world and with government and industry oversight increasing, the IT risks that CIOs and IT leaders manage are becoming...
Provided by IBM
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White Papers
7 Steps to Building a Business Case for ERP
May 2011
Businesses are looking to make technology investments to prepare for growth. But with the economic recovery uneven and uncertain, they remain cautious about these investments. One thing is clear:...
Provided by Sage Software
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White Papers
2010 Chief Human Resource Officer Study
Jul 2011
The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new...
Provided by IBM
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White Papers
ERP and the Cloud: What You Need to Know
Jul 2011
Organizations have long installed enterprise resource planning (ERP) solutions on site - or not at all. But today, small to medium-sized organizations are seriously considering Cloud-based ERP...
Provided by Sage Software
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White Papers
Mobility in ERP 2011 - Aberdeen Group Research Report
May 2011
Businesses want to use as much of their ERP investment as possible. But ease of access to ERP information, both at the direct labor level and the indirect labor level, has inhibited many...
Provided by Sage Software
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White Papers
Service Delivery Innovation: Creating Client Value and Enhancing Profitability
Jul 2007
A variety of forces shape the professional services industry - from fierce competition and globalization to the modularization of business processes and technology. Clients want professional...
Provided by SAP
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White Papers
Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya
Feb 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. ...
Provided by VoIP-News
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White Papers
IBM Data Center Family solutions
Aug 2011
How will your business respond to more requests for IT capacity? Modular design can help you pay-as-you-grow, optimize life cycle costs and flexibly support technology change, matching business...
Provided by IBM
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White Papers
IT Essentials for Data Center Trends and Innovations
Aug 2011
Once upon a time, the words "data center" described a pretty common facility, regardless of industry or enterprise. Today, however, the words "data center" can describe an overheated small closet...
Provided by TechRepublic
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White Papers
Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network
Dec 2007
When preparing to conduct a site survey for a Cisco wireless LAN (WLAN) installation, follow the Cisco network design methodology. Cisco's Prepare, Plan, Design, Implement, Operate and Optimize...
Provided by Global Knowledge
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White Papers
Coca-Cola Bottling Co. Consolidated Moves to DB2
Aug 2011
This IDC study discusses the ERP upgrade journey of CCBCC, the challenges it faced, and the lesson learned. This serves as a guide to improve the process of planning, design, development, and...
Provided by IBM
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White Papers
Transform the data center with IBM servers and Intel Ethernet
Sep 2011
A transformation is taking place in the data center. With more powerful compute resources available, IT managers are using virtualization to consolidate more applications onto fewer physical...
Provided by Intel
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White Papers
Steve Jobs: 10 presentation strategies
Sep 2011
While you might not have an iPod to unveil, you can still learn a lot from Steve Jobs's presentation style. This e-book reveals the strategies used by former Apple CEO Steve Jobs to deliver...
Provided by Citrix Online
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Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
Jan 2008
The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology...
Provided by Citrix Online
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White Papers
What is Application Lifecycle Management?
Dec 2008
Defining application lifecycle management (ALM) isn't easy. Different people (and different vendors) take quite different perspectives. Still, ALM is an important topic, and so understanding what...
Provided by Microsoft
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White Papers
The Pillars of Performance Management: Free eBook and strategy manual
Mar 2009
Does your organization consider performance management a laborious, tactical annual practice, or is it a strategic, business-critical cycle? Maybe it's time to reassess. Now more than ever, you're...
Provided by SumTotal Systems
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White Papers
From Project to Program: The Proven Guide to Rolling Out BPM
Aug 2011
Business Process Management (BPM) is in a period of transition. For the past several years, companies have been getting familiar with BPM, undertaking specific projects to address "burning process...
Provided by IBM
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White Papers
Cloud computing insights from 110 implementation projects
May 2011
Considering implementing cloud? See how other companies have approached cloud with the results of this IBM Academy of Technology survey.
Provided by IBM
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White Papers
To ERP or Not to ERP- Aberdeen Group Research Report
Apr 2011
Growing up out of the Manufacturing Resource Planning (MRP) world, ERP is also, by default, the primary tool manufacturing companies use to plan and schedule the resources needed for day-to-day...
Provided by Sage Software
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White Papers
Gartner's Magic Quadrant for Product Information Management
Dec 2005
This report is a must-read if you're an IT strategist who's currently evaluating product information management (PIM) technologies. It explains why the as-yet-immature PIM market is evolving...
Provided by IBM
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White Papers
Cloud Strategy Brief
May 2011
An IT Value Transformation Road Map from the IT Process Institute. Presents a virtualization and private-cloud-centric model for IT value transformation. The road map outlines what is needed to...
Provided by CDW & VMware
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White Papers
ERP To-Do Checklist: 12 Things To Do Before You Write That BIG Check To A Vendor
Dec 2008
The Inside-ERP To-Do Checklist is the one decision tool you'll need to cover all your bases including: What ERP modules to buy first and which ones can wait Validating who should be involved in...
Provided by Inside ERP
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White Papers
Managed Hosting Provider Comparison Guide
Aug 2008
Download your FREE Managed Hosting Comparison Guide to learn: How leading hosting service providers compare in 10 critical categories How hosting services are priced for businesses of all sizes...
Provided by Web Hosting Unleashed
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White Papers
BPM Case Study; WebSphere Lombardi Edition discovered $2 Million per quarter in savings.
Dec 2010
This large computer manufacturer is one of the world's leading computer systems companies. They design, build and customize products and services to satisfy a range of customer requirements. Their...
Provided by IBM
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White Papers
Risk Maturity Assessment
Apr 2011
Measures maturity level in three key disciplines of risk management: Effective risk governance, Solid IT foundation. Provides graphic display of assessment results (online version) or a numerical...
Provided by IBM
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White Papers
ERP in SME: Fueling Growth and Profits - Aberdeen Group Research Report
Aug 2010
This Aberdeen Group research report provides an in-depth and comprehensive look at companies leveraging ERP solutions as a strategic weapon. ERP systems have served as a source of cost savings and...
Provided by Sage Software
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White Papers
How to Align Corporate Strategy with Project Execution
Jul 2011
The biggest challenge for business leaders today is making sure initiatives that are undertaken at the project level are aligned with the strategic and financial goals of their organizations....
Provided by AtTask
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White Papers
Break free from impractical and costly IT solutions: Facts that really matter when deciding whose IT solutions to trust
Aug 2011
Read this short brochure to learn what IT industry experts—both analysts and users-are saying in reply to key questions about who can be trusted to deliver viable solutions in today's critical...
Provided by IBM
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White Papers
Cautious Growth: Tending to Your Core Business
Jun 2009
When CEOs who are content specialists start or take over a company in their field, they can often become so involved in day-to-day operations that they lose sight of the other half of their...
Provided by SkillSoft
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White Papers
Web 2.0 and Sales Process Management
Jan 2009
This report discusses how Web 2.0 systems and applications can support management of sales processes.
Provided by Oracle
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Case Studies
BBDC Improves Budget Management and Keeps Pace With Fast-Changing Automotive Market
Nov 2008
Based in Beijing, BBDC manufactures Chrysler vehicles and Mercedes-Benz C-Class and E-Class cars. The Chinese car market is one of the world's fastest growing and most dynamic markets. Demand for...
Provided by Oracle
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Resource Center
ZDNet Resource Guide: Enterprise Resource Planning (ERP)
Jun 2009
This ZDNet Resource Guide provides useful information to help you gain a better understanding of the primary benefits and limitations of ERP as well as the best practices for a successful ERP...
Provided by SAP
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White Papers
Enterprise Performance Management - Financial Excellence and Beyond
Jun 2009
This paper explores how enterprise performance management software can help you maximize profitability, immunize your company against noncompliance, and optimize operational efficiency by ensuring...
Provided by SAP
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White Papers
Health System Builds Highly Available Wired and Wireless Network
May 2009
Baptist Health South Florida increases reliability and uptime with a Cisco Medical-Grade Network to safeguard critical hospital services and applications. Download a copy of the case study.
Provided by Cisco Systems
