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strategic planning
(962 results)-
Presentations
iSeminar: Meeting the Challenges of Compliance
Nov 2007
This Internet seminar explores the compliance issues facing midsize organizations and how Oracle solutions can resolve them affordably and efficiently.
Provided by Oracle
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Case Studies
Banco Compartamos S.A. Consolidates Information and Improves Planning and Budget Control
Aug 2008
Banco Compartamos wanted to implement a solid and scalable IT infrastructure to improve budgetary and financial planning and consolidate financial information to provide access to up-to-date...
Provided by Oracle
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White Papers
Creating a Value Driven Change Capability for Executing Organisational Strategy
Oct 2008
Investment in change is in an attempt to create a 'better tomorrow' for the organisation. This free article looks at how organisations enhance their capability for executing the business strategy....
Provided by Cranfield University
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Webcasts
Business Continuity in a Virtual Environment
Sep 2008
Are you prepared for virtual environment outages that affect business continuity? What are the potential threats in virtual systems? This webcast covers the strategies and approaches for...
Provided by NEC Corporation of America
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White Papers
The Future of IT in a Flat World: CMDBs, Automation, and the IT Value Chain
Oct 2008
Using automation, IT operations can emulate the domestic supply chain's cost containment successes. At the same time, by recognizing that its own struggles are mirrored in the global supply chain,...
Provided by ASG Software Solutions
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White Papers
SAP Crystal Server 2011: What's new?
Feb 2012
SAP Crystal solutions offer an open, self-serve approach to entry-level business intelligence that enables business users to explore, view, report, visualise, and manage actionable information in...
Provided by SAP
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White Papers
Adopting Sales Force Automation Solution Tip Sheet
Sep 2007
Accurate sales forecasting & customer relationship management can make or break a business, yet many sales and marketing managers struggle to find the right customer relationship management Sales...
Provided by Inside CRM
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Whitepapers
Legal Considerations for e-Mail Archiving
Oct 2008
Implementing an e-mail archiving system is vital for compliance requirements. However, there are additional benefits: the reduction of e-mail storage needs, better use of limited resources and...
Provided by Quest Software, now a part of Dell
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White Papers
Avoiding the Economic Cliff By Managing the Data Center Floor
Oct 2008
Enterprise Management Associates' Liam McGlynn provides an insightful look at the maturing Intelligent Data Center Management (IDCM) market and its impact on stretching the useful life of data...
Provided by Global DataCenter Management (GDCM)
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White Papers
Vmware-Making your Business Disaster Ready with Virtual Infrastructure
Nov 2008
Using virtualization for disaster recovery allows companies to extend the disaster coverage to more applications while reducing the recovery time and making the process more reliable. To learn...
Provided by VMware
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White Papers
Insiders' Guide to Evaluating Remote Control Software
Nov 2008
With a clear business case and a promise to make life easier, it is no wonder many organizations have been quick to adopt remote control software. However, in today's computing environment, IT...
Provided by NetOp Tech
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Whitepapers
SOA in any Economic Climate
May 2008
Keep ahead of change with service oriented architecture (SOA). With SOA, businesses can flexibly adjust strategies and practices while lowering costs by repurposing existing software rather than...
Provided by IBM
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Case Studies
Real World SOA Stories: How Business and IT Work Together to Build Globally Integrated Enterprises
Oct 2008
Every day, IBM clients are using the Smart SOA approach to align IT and business goals to achieve real-world benefits. Among other benefits, they're enhancing the flexibility and reuse of existing...
Provided by IBM
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Whitepapers
IDC: Making the business case for IT consolidation
Apr 2008
Based on industry trends and customer data, IDC provides recommendations to help you get started with your IT consolidation initiative, explores business impact and benefits and shares HP customer...
Provided by Hewlett-Packard (HP)
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White Papers
Developing an Enterprise Vision for Your IT Solutions: How to Avoid the Common Pitfalls Associated With Process Improvements
Jan 2008
Enterprise planning requires careful examination, open minds, thorough communication, constant reevaluation, and all of the considerations outlined above. By taking the time to plan well, one can...
Provided by Optical Image Technology
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White Papers
Tired of the Same Old Song? Crank Up the ROI of Your Help Desk
Nov 2008
The help desk can be a rich resource for cost savings and ROI on the people, process and technology investments you've already made. Read this document to learn more about how to maximize your...
Provided by CDC Software
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Webcasts
Create a Budget
Jan 2008
Microsoft Office Project 2007 budgets enables users to compare the actual spending with the dollar amounts planned for the project. In this webcast, a budget is created for the project and then...
Provided by Microsoft
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White Papers
Growth and Complexity: The challenges ahead for midsize manufacturers
Feb 2008
In manufacturing, medium-size can be a tough platform for growth. Most midsize manufacturers are just as capital-intensive, and just as subject to global cost and price pressures as large...
Provided by SAP
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White Papers
Find the Silver Lining: How your business can thrive during an economic storm
Jul 2008
Most businesses are impacted by the slow economy. Sales may be down, costs are up, and credit is tight. Only smart companies will be able to manage the challenges and become stronger and more...
Provided by SAP
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White Papers
Invest and Innovate Today--Grow Your Business Tomorrow
Apr 2008
As a successful small or midsize company, you've established your brand and reputation by consistently delivering an exceptional product or service. With hard work, great ideas, and talented...
Provided by SAP
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White Papers
SAP Business All-in-One Fast-Start Program: Creating affordable, flexible solutions for faster value
Feb 2008
Read this solution brief to see how the SAP Business All-in-One fast-start program for midsize companies enables you to configure an affordable and predictable enterprise business solution online,...
Provided by SAP
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Webcasts
Think Different: Find New Ways to Grow Your Business
Nov 2008
View this Webcast and listen as SAP experts, drawing on lessons from the past, share creative strategies for capitalizing on an economy in distress and competitors in retreat. Speakers include:...
Provided by SAP
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Webcasts
Beyond the Basics: How to Stay Lean and Leverage More
Sep 2008
The provisions of the Economic Stimulus Act of 2008 can actually reduce your debt service. Learn about this and other options for cutting costs and increasing your financial leverage in this...
Provided by SAP
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Webcasts
Delivering OLAP Analytics with Oracle Business Intelligence Enterprise Edition 11g
Mar 2012
Business intelligence (BI) technology is designed to analyze incoming and historical data to provide the insight necessary to make timely and effective management decisions. Traditional BI...
Provided by Oracle
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White Papers
BI Optimization: Building a Better Business Case for BI
Mar 2012
With BI having become a mainstream topic in both business and IT, the lack of a decent business case is increasingly unacceptable. As justified and as noble a cause as better decision-making is,...
Provided by Oracle
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Whitepapers
CIMdata SAP PLM Program Review Sep2011
Mar 2012
SAP, a global leader in enterprise software, was also one of the first ERP providers to offer a solution in the Product Lifecycle Management (PLM) space. While the SAP solution has evolved greatly...
Provided by SAP
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Whitepapers
Collaborative Care Where You Are
Mar 2012
The SAP
Provided by SAP
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Podcasts
CSC Customer Video
Mar 2012
How is CSC supporting sales reps with anytime, any device access to key data and workflow approvals? With SAP mobile software. See how this IT solution provider is developing a largely mobile...
Provided by SAP
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Webcasts
CPO Rising 2011 - The State of Spend Analysis (Ardent Partners Research Report Sponsored by SAP)
Mar 2012
In this article, industry analyst Andrew Bartolini discusses the importance of visibility in bringing more spend under management, the types of outcomes one can expect from a strong spend analysis...
Provided by SAP
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Podcasts
Pro actively Manage Energy Consumption - Don't Just Report on It
Mar 2012
SAP's energy analysis solution provides real-time, actionable energy information on usage and resulting costs that can be used for identifying energy reduction opportunities to lower energy costs...
Provided by SAP
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Whitepapers
Extended Warehouse Management with SAP SCM
Mar 2012
Learn how SAP SCM functionality has been extended to provide broader warehouse management support via SAP Extended Warehouse Management (SAP EWM). Designed to work in high-volume warehouses, SAP...
Provided by SAP
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Whitepapers
How SMEs can tap into Real-Time Intelligence
Mar 2012
Small and medium sized businesses (SMBs) often lack the resources that their larger counterparts do. These factors make a strong argument that for SMBs, quickly and confidently making business...
Provided by SAP
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Whitepapers
Analyst Whitepeper: Bloor Research: Sybase ASE Total Cost of Ownership - A Comparison to Oracle
Mar 2012
Given that Sybase ASE can now be deployed as the foundation for SAP Business Suite and BW implementations (in addition to Oracle, Microsoft SQL Server and IBM DB2), the information is relevant to...
Provided by SAP
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Whitepapers
Establishing IT Operations in Emerging Markets
Apr 2012
Strategic IT leaders face a double challenge: IT exists to serve the company, and must understand the business units' needs - but those business units exist to serve the clients and customers,...
Provided by SkillSoft
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Whitepapers
Integration Platform as a Service: Moving Integration to the Cloud
Apr 2012
The explosive growth of cloud computing has fueled the need to integrate Cloud applications with each other and with applications that continue to reside on premise. Traditional integration...
Provided by IBM
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Whitepapers
Optimize Your Mission-Critical Environments with Oracle Optimized Solution for Oracle Database
Apr 2012
Virtually all organizations in both the public and private sectors use database systems at the core of their IT operations. These databases are integral to day-to-day operations. If they are not...
Provided by Oracle
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Whitepapers
Solve the 6 Top Problems in Your Data Center
Apr 2012
What are the top 6 problems in your data center and how do you solve them? Learn how a primary service vendor can help you unify support strategies in your multi-vendor environment.
Provided by Hewlett-Packard (HP)
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Whitepapers
Conquering the Challenges of Data Center Complexity
Apr 2012
Virtualization and Cloud are two popular IT trends that lower costs and make computing more secure and efficient. However, they also add complexity. Read this thought leadership paper and learn...
Provided by Hewlett-Packard (HP)
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Whitepapers
Priceline.com: Booking Vacations Faster with HP Converged Infrastructure
May 2012
Learn how Priceline.com avoids a major data center expansion and cuts time to deliver new services in half. Co-Sponsored by: Intel and the Intel logo are trademarks of Intel Corporation in...
Provided by HP and Intel®
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White Papers
IT Strategies from Oracle - Oracle's Approach to SOA
May 2012
SOA adoption is complex and successful strategies based on a maturity model and lessons learned provide an excellent pathway for your roadmap. This is why Oracle has developed a pragmatic,...
Provided by Oracle
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Webcasts
ITIL and Best Practices Frameworks; featuring HP and Results Positive!
Jun 2008
Organizations implementing best practices are specifically focusing in on best practice frameworks like ITIL v3 because it helps organizations align their operations around a focus on the services...
Provided by Hewlett-Packard (HP)
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Case Studies
NBA Basketball Team Scores With Sales Force Automation Tool
Apr 2008
The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, concerts, and family events to...
Provided by Microsoft
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Downloads
Podcast: Green Business is Good Business for Credit Union
Jun 2008
Listen to this podcast to hear Sarah Johnson, technology coordinator for Coastway Credit Union, explain how going green not only helps save the planet, but also saves money and increases...
Provided by Cisco Systems
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Whitepapers
SOA Management: Bringing SOA into the mainstream of IT operations
Jun 2008
Managing SOA services is usually done by a specific project team initially. However, in the long run, SOA must be managed in production by IT operations to take advantage of trusted operational...
Provided by Hewlett-Packard (HP)
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White Papers
SaugaTech - SaaS Realities: Business Benefits for Small and Midsized Businesses
Feb 2008
In this paper, Saugatuck Technologies considers the business advantages of moving to a Software as a Service (SaaS) model and the motivation for making what can be a significant change in...
Provided by SAP
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White Papers
EIU Report: Operational Excellence: Enabling Sustained Growth - Spotlight on the Americas
May 2008
In a survey completed in January 2008, the Economist Intelligence Unit (EIU) surveyed operational, financial, IT, and sales and marketing executives around the world on the role of operational...
Provided by SAP
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Resource Center
IBM Enterprise Modernization Sandbox for System z: "Tinker and Test"
Feb 2008
Fun practical scenarios guided by self-paced exercises. Integrate, test, and deploy mainframe applications in a live test environment. Evaluate IBM Enterprise Modernization solutions for System z...
Provided by IBM
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Whitepapers
An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge
Jun 2008
This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on...
Provided by IBM
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Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
Jan 2008
The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology...
Provided by Citrix Online
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White Papers
Bet Your Excel Spreadsheet Can't Do This - Align IT and Business with Demand Management
May 2008
In this white paper, renowned Project Portfolio Management (PPM) luminary, and former PMI President and Chairman, Harvey Levine discusses the newest approaches to Demand Management, and how you...
Provided by Serena Software
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White Papers
Maintenance Company Consolidates with Terminal Services
Jun 2008
Tube Lines provides maintenance and support services for the London Underground. With employees spread across more than 90 locations, Tube Lines relied on its terminal services solution to deliver...
Provided by Microsoft
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White Papers
Build the Business Case in Your Organization: You get it, but does everybody else get it?
May 2008
Business Mashups drive business productivity by automating and coordinating collaboration across people and systems. But how do you justify the investment? How do you explain the power of Business...
Provided by Serena Software
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Whitepapers
ITG Executive Summary: Value Proposition for IBM System Storage
Mar 2008
How will you meet the challenges of managing growth and keeping costs down? Read this executive summary to find out about the future of SAP in large organizations. You'll learn why storage...
Provided by IBM
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Resource Center
IBM Systems Energy Efficiency eKit
Mar 2008
Becoming more energy efficient. Incorporating eco-friendly practices. Reducing your carbon footprint. It's a crucial part of today's successful business. Learn how to become more environmentally...
Provided by IBM
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Whitepapers
IBM EnergyScale for POWER6 Processor-Based Systems
Apr 2008
Energy costs consuming your data center budget? Discover how to control heating, cooling, and power consumption with IBM EnergyScale technology. This IBM technical paper explains how each...
Provided by IBM
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Whitepapers
Article: Take the "scale-right" approach to optimize the ROI from IT
Feb 2008
When it comes to choosing the right servers, storage systems and management software, one size does not necessarily fit all. Should your company scale up? Scale out? With IBM, you can scale right...
Provided by IBM
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Presentations
IBM TV: IBM WebSphere Application Server "Snow Play" - SOA + Web 2.0 Unite!
Jan 2008
If you need your business to be flexible and agile, and you depend on the assets of partners & suppliers, this IBM TV video is for you. It shows how the IBM WebSphere Application Server (WAS)...
Provided by IBM
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Webcasts
Business Activity Monitoring (BAM): Smart Decisions with Real-Time Visibility
Jan 2008
How well are your business operations performing? Do you know? How long does it take before you find out there are problems? View this on-demand Web seminar where Dr. Angel Luis Diaz discusses how...
Provided by IBM
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White Papers
On-Premise CRM Comparison Guide
May 2008
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different...
Provided by Inside CRM
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White Papers
Sales Force Automation Comparison Guide
May 2008
Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell...
Provided by Inside CRM
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White Papers
Improving Financial Performance with Enterprise Resource Planning
Mar 2008
Large IT enterprises for many years now have realized the improved financial performance of integrated ERP application suites. Some of them have also experienced the challenges and difficulties...
Provided by Oracle
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White Papers
SOA Best Practices and Design Patterns: Keys to Successful Service-Oriented Architecture Implementation
Apr 2008
There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in...
Provided by Oracle
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Whitepapers
Improve visibility, control and automation with IBM Service Management
Dec 2007
IT operations must constantly improve visibility, control and automation. IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL...
Provided by IBM
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Whitepapers
Learn the benefits of a SharePoint migration
May 2008
It's costly to manage and maintain multiple data platforms. By reducing the amount of supported systems, you'll save money - but is there a single platform you can trust to consolidate and manage...
Provided by Quest Software, now a part of Dell
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Webcasts
An Introduction to Microsoft Dynamics CRM Online
Apr 2008
View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and...
Provided by Microsoft
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Downloads
MIT Podcast: How Enterprise Software Drives Higher Productivity Efficiency
Jan 2008
If you are a small business or midsize company currently thinking about investing in IT, you might be wondering if it is even worth it. Download this MIT Podcast, featuring an interview with Dr....
Provided by SAP
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White Papers
Improving Intercompany Reconciliation for a Faster Close
Aug 2007
In 2007, businesses moved beyond the initial need to comply with legislation like the Sarbanes-Oxley Act (SOX) and instead focused on driving sustainability and control into their corporate...
Provided by SAP
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White Papers
The Fast Close: Achieving Quick Wins and Big Wins
Sep 2007
The "fast close," a concept used to describe a corporation's ability to complete its accounting cycles and close its books quickly, is re-emerging as an important project for today's global...
Provided by SAP
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White Papers
SOA Strategy: A Comprehensive Yet Flexible Suite for a Pervasive Architecture
Apr 2008
Software-Oriented Architecture (SOA) is on the mind of nearly every business today, especially those that rely heavily on the Web for customer interaction. When SOA is properly implemented,...
Provided by Oracle
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Whitepapers
The new information agenda: Do you have one?
Jan 2008
The lack of trusted information is a major concern for businesses worldwide. The information agenda is a comprehensive, enterprise-wide plan for creating, delivering, and exploiting trusted...
Provided by IBM
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Whitepapers
The new CIO: Insights from the Center for CIO Leadership
Apr 2008
Read this white paper to see what Harvey Koeppel, executive director of the Center for CIO Leadership, says around the challenges facing CIOs today and the emerging role of the CIO as a business...
Provided by IBM
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Whitepapers
The information agenda: do you have a new one?
Jan 2008
An information agenda serves as both strategy and tactical roadmap, bringing together the people, processes and technology necessary for a CIO to transform information into a trusted business...
Provided by IBM
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Resource Center
Visit the Cisco Mobility Resource Center: Your source for mobility solutions
Jan 2008
Keeping employees mobile is a fact of business for many small and midsize companies. The challenge is to keep them connected, productive and collaborating when they're away from the central...
Provided by Cisco Systems
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Resource Center
Want an IT solution to fit your exact needs? Just help yourself!
Jan 2008
Turn a long list of possible IT options into a short list of your best options, with the online IBM Advisor tool for mid-sized companies. Simply answer a few questions about your specific issues,...
Provided by IBM
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Whitepapers
The best manufacturing articles of last year are compiled for you right here
Jan 2008
The manufacturing landscape is more complex now than ever. Technology is driving change. Supply chains are crossing hemispheres. And new markets are emerging daily. Manufacturing Business...
Provided by IBM
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Whitepapers
Get ahead of the curve in demand management
Nov 2007
Demand management practices in the manufacturing space are quite common but most tend to concentrate on demand planning and rely solely on forecasting needs. Get this paper by the Aberdeen Group...
Provided by IBM
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Whitepapers
Governance: The CIO's--and the Board's--Business
Apr 2008
Effective IT governance practices have become critical for supporting overall corporate objectives. Without this required level of governance, organizations are unable to ensure that business and...
Provided by Compuware
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White Papers
The Performance Manager: Turning Information into Higher Business Performance
Jan 2007
Research by McKinsey Quarterly confirms what most have known intuitively for some time: all jobs have become more and more information-intensive--less linear and more interactive, less rule-based...
Provided by Cognos
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Whitepapers
IBM Solutions for Energy Efficient and Environmentally Responsible Green Initiatives
Jan 2008
Business growth has traditionally been based on the expansion of IT infrastructures. Until recently, the result is that the demand for better performance and higher profits took precedence over...
Provided by IBM
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Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support
May 2008
Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend to focus on the one metric they...
Provided by Citrix Online
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Whitepapers
Optimize Your Mission-Critical Environments with Oracle Optimized Solution for Oracle Database
Apr 2012
Virtually all organizations in both the public and private sectors use database systems at the core of their IT operations. These databases are integral to day-to-day operations. If they are not...
Provided by Oracle
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Whitepapers
Solve the 6 Top Problems in Your Data Center
Apr 2012
What are the top 6 problems in your data center and how do you solve them? Learn how a primary service vendor can help you unify support strategies in your multi-vendor environment.
Provided by Hewlett-Packard (HP)
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Whitepapers
Conquering the Challenges of Data Center Complexity
Apr 2012
Virtualization and Cloud are two popular IT trends that lower costs and make computing more secure and efficient. However, they also add complexity. Read this thought leadership paper and learn...
Provided by Hewlett-Packard (HP)
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Whitepapers
Priceline.com: Booking Vacations Faster with HP Converged Infrastructure
May 2012
Learn how Priceline.com avoids a major data center expansion and cuts time to deliver new services in half. Co-Sponsored by: Intel and the Intel logo are trademarks of Intel Corporation in...
Provided by HP and Intel®
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White Papers
IT Strategies from Oracle - Oracle's Approach to SOA
May 2012
SOA adoption is complex and successful strategies based on a maturity model and lessons learned provide an excellent pathway for your roadmap. This is why Oracle has developed a pragmatic,...
Provided by Oracle
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Whitepapers
InfoWorld: Converged Storage - A Next Gen Storage Strategy for Big Data
Jun 2012
Implementing Converged Storage is an evolution and by putting a plan into place now, enterprises can optimize their current storage investments while building toward a converged future and...
Provided by HP and Intel®
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Whitepapers
System Networks Drive the Next Generation of Automated, Dynamic Datacenters by IDC
Jul 2012
This IDC white paper discusses the move to 10GbE, convergence and Big Data for enterprise data centers. It describes the role that IBM System Networking is playing to provide innovation and value...
Provided by IBM
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Whitepapers
Ensuring EPM Success
Jul 2012
Read how SAP partner Bluefin Solutions uses SAP solutions for enterprise performance management (EPM) to help client business users become more involved in configuring and designing systems they...
Provided by SAP
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Whitepapers
Managing Financial Performance
Jul 2012
Implementing individual enterprise performance management (EPM) applications can bring great benefits to organizations, especially when replacing inefficient processes that relied on tools such as...
Provided by SAP
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Research
London Games: Planning a business and IT strategy
Jul 2012
As the Games come to London, organisers have also been urging businesses to be ready with contingency plans, from home working to IT infrastructure. This business and IT guide to the London Games...
Provided by ZDNet
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Whitepapers
Learning to Compete: IT's Next Transformation
Jul 2012
Learning to Compete: IT's Next Transformation Learn how to transform your IT organization into a market-oriented business value engine that thrives amidst IT challenges like virtualization,...
Provided by EMC
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Whitepapers
Chuck Hollis on IT as a Service
Jul 2012
Chuck Hollis on IT as a Service EMC Global Marketing CTO discusses what the exciting times of cloud computing, virtualization, and IT as a service mean for the IT industry.
Provided by EMC
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Whitepapers
Five Trends Impacting the Enterprise IT Help Desk
Jul 2012
The IT landscape is changing rapidly, and the role of help desks is shifting. Cloud-based software is revolutionizing the industry, reducing implementation and maintenance costs, while evolving to...
Provided by Zendesk
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Whitepapers
Complimentary SuccessFactors White Paper: Performance Management in a Small-Business Culture
Jul 2012
While introducing formal, automated processes for performance and goal management into your unique small business culture may seem crazy, in reality, it may just be the perfect union. That's...
Provided by SuccessFactors
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Whitepapers
Making Enterprises More Agile and Competitive
Jul 2012
Business processes, when not fully optimized, result in value leakages. This leads to suboptimal financial and operational performance making enterprises reactive and less competitive. This paper...
Provided by Genpact
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Whitepapers
The Growing Security Threat to SMBs
Aug 2012
Small to medium sized businesses, or SMBs, make up a significant part of the business world. Their individual numbers may not be as impressive as the bigger guys, but together they make up a...
Provided by Kaspersky Lab
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Whitepapers
Clipper Notes: Moving to a Private Cloud? Infrastructure Really Matters!
Jan 2012
It is easy to see why The Cloud is a near-perfect metaphor for consuming, providing, and managing virtual resources ("VRs"). Unfortunately, providing and managing VRs is not without challenges...
Provided by IBM
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White Papers
Metrics and Incentives in Outsourcing: Driving Peak Performance
Sep 2001
Metrics and incentives are an important component of outsourcing relationships, but as executives use outsourcing more strategically, these become more critical than ever. This research study,...
Provided by Accenture
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Case Studies
Software AG Customer Case Study: Apple
Feb 2008
Being competitive in today's high tech industry means taking economic advantage of manufacturing and distribution facilities around the world. Apple interacts with dozens of trading partners, from...
Provided by Software AG
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Downloads
BPM Done Right: Best Practices To Help You Succeed Where Others Have Failed
Oct 2008
The adoption of Business Process Management (BPM) technology is increasing dramatically, but unfortunately so are the stories of missed expectations, wasted investment and failure. It doesn't have...
Provided by Software AG
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Webcasts
Do More, Spend Less: How Service Providers Can Help Consolidate IT Expenses
Dec 2008
We live in an unpredictable economy. And one of the first places to feel the strain is your IT and network budgets. But what if your service providers can help you trim the fat - reducing,...
Provided by Qwest Communications
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White Papers
BPMN and Business Process Management - An Introduction to the New Business Process Modeling Standard
Jan 2004
This paper provides an in-depth introduction to the new BPMN standard, illustrating how it is used to model business processes and web services. The paper also provides greater detail on how BPMN...
Provided by Popkin Software
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Webcasts
Using Virtualization to Make the Most of Your IT Budget
Dec 2008
Server virtualization enables multiple operating systems to run on a single physical machine as virtual machines. With server virtualization, administrators can consolidate workloads of...
Provided by Microsoft
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White Papers
Ovum: Oracle Revs Up Battle for Mid-market Applications Customers
Apr 2008
Read this Ovum report to learn why Oracle is aggressively recruiting partners that have expertise in specific industries and markets. See why Oracle wants partners who will work with them to...
Provided by Oracle
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Case Studies
Vocus Improves Investor Confidence With Adaptive Planning
Sep 2008
Vocus has been public for the past three years, but despite this strong growth, they continue to operate a lean global operation with a little more than 400 employees. Vocus wanted to compare...
Provided by Adaptive Planning
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Case Studies
Unitrin Direct Finds a Flexible Planning Solution With Adaptive Planning
Aug 2008
Unitrin Direct provides its customers with outstanding service and quality coverage at competitive prices. Unitrin Direct wanted to minimize operating costs and pass savings on to customers and...
Provided by Adaptive Planning
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Case Studies
UTI Streamlines Budget Changes by 90% With Adaptive Planning
Sep 2008
With a mission of delivering a competitive advantage to each client's supply chain, UTi has grown to become a $4.5 billion enterprise. UTi wanted to increase visibility into the budgeting process...
Provided by Adaptive Planning
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Case Studies
Red Cross Responds to Spreadsheet Emergency With Adaptive Planning
Sep 2008
The American Red Cross in Greater New York Chapter helps nine million people prevent, prepare for and respond to emergencies. American Red Cross wanted to increase the efficiency and flexibility...
Provided by Adaptive Planning
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Whitepapers
Association of Support Professionals Research: Best Practices for Translating Customer Satisfaction into Revenue
Jun 2007
Today's support organizations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is...
Provided by Citrix Online
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Whitepapers
IT Help Desk Executive Survey Summary: How organizations use technology to support a distributed workforce
Jun 2007
Today's workforce is a mobile one � more likely to be on the go than sitting in an office down the hall from the IT help desk. This shift in the traditional workspace has introduced new, more...
Provided by Citrix Online
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Whitepapers
Experience Measurable Gains with Remote Services and Support
Oct 2008
IT consultants and Professional Services (PS) organizations have much to gain with remote services and support delivery - namely reduced travel costs, increased margins and improved billable...
Provided by Citrix Online
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Whitepapers
How to Deliver Superior Professional Services Cost-Effectively
Oct 2008
This new Ziff Davis White Paper examines new strategies for improving operations and exceeding client expectations, despite today's economic climate. Remote service delivery is proving to be a...
Provided by Citrix Online
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Whitepapers
Balancing Customer Intimacy with Self-Sufficiency
Dec 2008
Self-service continues to rock the support world because it drastically frees up representatives' time and reduces expenses. But are there hidden costs of self-service? This white paper explores...
Provided by Citrix Online
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Whitepapers
Driving IT help desk efficiency with customer-centric remote support
Sep 2008
IDC predicts that by 2011, 73 percent of the U.S. workforce will be mobile, inevitably increasing the pressure. That's why more companies are turning to Web-based, customer-centric remote support...
Provided by Citrix Online
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Webcasts
Webinar: Make Customer Experience a Cornerstone of Your Revenue Strategy
Jul 2008
Watch this Webinar to hear Jeffery Tarter, Executive Director of the Association of Support Professionals (ASP), discuss the major industry shift from break-fix support to strategic customer...
Provided by Citrix Online
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White Papers
2009 Industry Outlook: Technology
Jan 2009
Until recently, the technology sector has been somewhat immune to economic swings, thanks to the global nature of its business and an increasing focus on providing backbone components for consumer...
Provided by Deloitte LLP
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Presentations
IBM SOA Healthcheck demo
Feb 2008
In the world of SOA, governance defines the level of decision-making and control within an SOA environment. Once SOA governance has been established, there needs to be regular checkups on how well...
Provided by IBM
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Presentations
IBM SOA Healthcheck demo for Infrastructure
Nov 2008
Check the health of your SOA applications now to avoid costly and troublesome "rescue missions" down the road. SOA Healthcheck for infrastructure helps you with your implementations to ensure they...
Provided by IBM
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White Papers
Making the Thin Provisioning Connection
Sep 2008
Read this Illuminata paper to learn why datacenter efficiency has never been more critical than in these challenging economic times. Lean times call for thin storage, which is why Thin...
Provided by 3PAR
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White Papers
Innovation, People, and Processes: How Three Global Innovators are Bringing Winning Products to Market
Sep 2008
What do winning innovators know that others don't? Ideas, processes and people are the drivers of innovation. To meet the innovation challenge, you need to drive your organization's best ideas...
Provided by CA
