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Mission Statement
TechRepublic's ITPapers is the Web's largest library of free technical IT white papers, webcasts, and case studies. Covering IT categories including Data Management, IT Management, Networking, Communications, Enterprise Applications, Storage, Security and much more, TechRepublic's White Paper Directory is the best source for technical white papers and IT information.
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Whitepapers
Leveraging Integrated Human Capital Processes to Optimize Organizational Success
Apr 2012
There is a new wave of thinking about what it means to be strategic, and savvy human resources (HR) executives are leading forward-thinking organizations in integrating human capital management...
Provided by SumTotal Systems
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Whitepapers
Conquering the Sys-Admin Challenge: The Automation of Sys-Admin and the Management of Privilege and Compliance
Oct 2011
Systems administration, or sys-admin as both the task and its practitioners are often abbreviated to, is essential for the smooth running of an organisation's Information Technology (IT)...
Provided by Quocirca
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Whitepapers
What SMB Owners/CEOs Should Expect From Cloud Solutions?
Aug 2012
How businesses would be accessing computing power in coming years this could be a vast separate topic but in simple terms Cloud Computing is much needed progression for the businesses or the...
Provided by EGOCENTRIX
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White Papers
SWEEPER: An Efficient Disaster Recovery Point Identification Mechanism
Apr 2008
This paper presents the design and implementation of SWEEPER architecture and backup copy selection algorithms that specifically tackle the problem of quickly and systematically identifying a good...
Provided by NetApp
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White Papers
Healthcare IT Testing: A New Business Imperative for Health Systems
May 2008
The healthcare industry is at a tipping point: a large number of hospitals are IT-enabled to the point where clinical care and business operations can become severely impacted when information...
Provided by Cisco Systems
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White Papers
Cisco Media-Optimized Technologies for the Medianet Age: Accelerating the Transformation From Service Provider to Experience Provider
Dec 2008
This paper highlights the extraordinary capabilities and efficiencies that service providers can realize using medianet-optimized Cisco technologies. With Cisco solutions, service providers can...
Provided by Cisco Systems
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White Papers
Private Cloud Computing for Enterprises: Meet the Demands of High Utilization and Rapid Change
Jun 2009
Customers today can take the first step with Cisco toward cloud computing and private clouds, as the enterprise IT infrastructure evolves toward a cost-effective, ubiquitous, easily accessible,...
Provided by Cisco Systems
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White Papers
Cloud Computing: An Assessment for ISVs
Jul 2009
Reliable industry estimates indicate the highest growth in spending on enterprise IT during the next few years will be in the area of cloud computing. Outstripping growth in spending on on-premise...
Provided by Datamonitor
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White Papers
Talking to Your CFO About Cloud Computing
Oct 2008
Even in a downturn, companies must get real work done. And that means, for example, that information and knowledge management professionals must still roll out collaboration applications,...
Provided by Forrester Research
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Webcasts
Top HPC Use Cases in Life Sciences
Jan 2010
The attendee of this webcast will learn from the experts how best to apply cutting edge high-performance computing techniques - such as cloud clustering and multi-core optimization - in a life...
Provided by Sun Microsystems
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Webcasts
Sun Enterprise 2.0 Solution for Oracle
Jan 2010
The attendee of this webcast will learn how to deploy an Enterprise 2.0 infrastructure with speed, simplicity, and savings. Enterprise collaboration initiatives such as blogs, wikis, and content...
Provided by Sun Microsystems
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Webcasts
The Evolution of IT Services
Jan 2010
How is IT changing? What does the future of IT hold? The attendee of this webcast will learn the answers to these questions and more as presenter discusses the evolution of IT services how the...
Provided by Sun Microsystems
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Case Studies
LVM Improves Service Levels for Three Million Customers With Optimised Mainframe Application Performance
Mar 2009
To provide high levels of customer services, LVM must have reliable access to policyholders' data. Data availability is dependent on the performance of the company's mainframe and associated...
Provided by CA
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Case Studies
Daewoo Shipbuilding and Marine Engineering Increases Competitive Advantage With Integrated Infrastructure Management
May 2009
DSME's competitive advantage lies in the cutting-edge applications it uses to assist with ship design, production and quality management. With no centralised IT management tools, ensuring the...
Provided by CA
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Case Studies
VR Netze Achieves Higher Service Levels Using CA eHealth and CA Spectrum
Dec 2009
Given the critical and 24x7 nature of VR Netze's client base, the company must provide a highly available network. With more than 18,000 IT devices to monitor and manage, this is not an easy task....
Provided by CA
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Webcasts
IT Manager Webcast: Managing Windows Clients in a Midsize Business (Level 200)
Dec 2009
The presenter of this webcast show two upcoming Microsoft system management products, System Center Essentials 2010 and System Center Data Protection Manager (DPM) 2010, that are designed with...
Provided by Microsoft
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Webcasts
TechNet Webcast: How to Use the File Classification Infrastructure to Solve Common Problems (Level 200)
Jan 2010
Data contained in file servers is completely opaque to administrators. The requirements introduced by corporate Governance, Risk, and Compliance (GRC) rules require administrators to understand...
Provided by Microsoft
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Case Studies
New Solutions for Discovery and Client Configuration Automation Strengthen Compliance and Disaster Recovery Initiatives
Oct 2009
Compliance is a top priority for Trustmark. So is automating and streamlining operations to provide the best possible service to customers while keeping costs in check. The bank is implementing...
Provided by BMC Software
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Case Studies
BMC Software Case Study: Pemex Gas
Nov 2009
The IT employees of Pemex Gas used too much of their time researching problems and trying to determine root causes, and not enough time was spent on business-critical work. They had multiple...
Provided by BMC Software
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Case Studies
BMC Software Case Study: Embarq
Sep 2009
In July 2009, Embarq joined forces with CenturyTel to create one of the leading communications companies in the US. The new venture serves more than two million customers, providing a broad range...
Provided by BMC Software
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Case Studies
Case Study: Blueprint Supports Floating and Desktop Licensing With Orion
Jan 2010
Blueprint needed to upgrade its inconvenient dongle-based licensing system to a technology that supported both floating licensing and software-based node-locked desktop licenses. After evaluating...
Provided by Agilis Software
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White Papers
Managed Print Services in European and US Enterprises
Dec 2009
Quocirca's latest research reveals that around 12% of European and US enterprises have already successfully adopted managed print services (MPS), or are considering doing so. The key drivers for...
Provided by Quocirca
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White Papers
Service-Centric IT Operations Management in Small and Medium Enterprises: Challenges and Requirements
Feb 2010
Over the last few years, the heightened pace of innovation in service delivery technologies has increased the complexity of IT Operations Management for organizations of all sizes. This problem is...
Provided by RiverMuse
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Webcasts
MSDN Webcast: geekSpeak: Rich Internet Applications With Windows Azure (Level 200)
Nov 2009
The presenter of this webcast discusses Rich Internet Applications (RIAs) and why Windows Azure is a fantastic platform for RIAs. The presenter provides several examples of RIAs, and he explains...
Provided by Microsoft
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Webcasts
Microsoft Software+Services Webcast: Computing in the Cloud Overview
Nov 2009
Microsoft's Business Productivity Online Services (BPOS) delivers hosted communication and collaboration services, offering a streamlined experience with high availability, comprehensive security,...
Provided by Microsoft
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Webcasts
TechNet Webcast: Asset Intelligence With Configuration Manager 2007 (Level 300)
Oct 2009
Microsoft System Center Configuration Manager 2007 R2 collects asset information that can be used for license and asset management reports. The presenter will explain the asset management...
Provided by Microsoft
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Webcasts
Dynamic Infrastructure in Action: Reducing Costs While Increasing Value!
Jan 2010
During the webcast the attendee will hear from IBM clients who are taking the next step to create their own dynamic infrastructures. The attendee will also learn about: Creating a dynamic...
Provided by IBM
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Webcasts
Simplifying Business Continuity for Microsoft Enterprise Applications
Feb 2010
Disaster recovery doesn't have to be a complex and expensive task requiring multiple products. The attendee of this webcast will find out how to protect all of the Microsoft enterprise...
Provided by EMC
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Case Studies
Service Personnel and Veterans Agency (SPVA): Military Agency Transforms Service and Cuts Costs
Oct 2009
The Service Personnel and Veterans Agency provides pay, pension and personnel administration services to military personnel, veterans and their dependents. Historically, the UK's three military...
Provided by Hewlett-Packard (HP)
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Case Studies
Critical Insight Into Operations Prepares IT Team for Ongoing Service Improvement
Jun 2009
The AXA Group provides financial protection and wealth management to over 80 million clients worldwide. AXA Group took on the task of establishing a common server install process and image that...
Provided by Microsoft
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Case Studies
Manufacturer Streamlines Research and Analysis of New Technologies
Oct 2008
To make strategic decisions for future development projects, NCH Corporation needed to understand the latest technologies. NCH attended a Microsoft Technology Center (MTC) to discuss integrating...
Provided by Microsoft
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Case Studies
Thermo Fisher Scientific Gains Confidence in New Direction Through Technology Center
Aug 2008
Thermo Fisher Scientific decided to use Microsoft technologies for its next-generation solutions, but the company needed greater knowledge of how to apply some of those technologies for best use....
Provided by Microsoft
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Case Studies
Researchers Achieve Faster Project Timeline With Technology Center Expertise
Dec 2008
Partners HealthCare wanted to explore a high-performance computing environment based on the Windows operating system. To learn about the technologies involved, the organization took part in...
Provided by Microsoft
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Case Studies
Dynamic Infrastructure Client Success Stories for Growth Markets
Aug 2009
As one sees the true potential of a smarter planet, one sees that the IT infrastructure moves beyond the data center to include much more. One is a part of a world in which real-time intelligence...
Provided by IBM
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Case Studies
Dynamic Infrastructure Client Success Stories for Enterprise Businesses
Aug 2009
As one sees the true potential of a smarter planet, one sees that the IT infrastructure moves beyond the data center to include much more. The author is a part of a world in which real-time...
Provided by IBM
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Case Studies
State Decreases Traffic Accident Fatalities Through Improved Information Sharing
Oct 2009
The State of Michigan has decreased traffic accident fatalities across the state through implementation of its CRASH Process Redesign (CPR). The State of Michigan wanted to improve safety on...
Provided by Hewlett-Packard (HP)
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Case Studies
HP MFPs and Fax Server, RightFax Edition Provide Winning Infrastructure
Oct 2009
America First Federal Credit Union handles documents all day long - loan applications, mortgage forms, expense vouchers, accounting information and more. America First Federal Credit Union wanted...
Provided by Hewlett-Packard (HP)
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Case Studies
Microsoft Enhances the Development Roadmap of MACROKIOSK
May 2009
MACROKIOSK, Asia's leading mobile messaging technology enabler believes that in order to expand its business, it needs to have a stable and robust system - one that can adapt to the latest...
Provided by Microsoft
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Case Studies
IT Division to Speed Disaster Recovery, Expand Mailboxes at Two-Thirds Less Cost
Nov 2009
The Information Technology Division (ITD) of the Commonwealth of Massachusetts provides IT services for state agencies, which retain many administrative functions and more permissions than ITD...
Provided by Microsoft
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Case Studies
Cellular Company Gains Built-In Disaster Recovery While Reducing Hardware Costs
Nov 2009
Cell C, a South African cellular telecommunications provider, needed to improve its e-mail system. The company lacked a disaster recovery plan for e-mail. Also, employees wanted larger mailboxes...
Provided by Microsoft
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Case Studies
GIEOM: Software Firm Uses Process Diagrams to Speed Deployment by 50 Percent
Feb 2013
GIEOM was founded in 2008 by software professionals in the banking sector. The company's product, Graphical Intelligent Electronic Operations Management (GIEOM), provides graphical frameworks to...
Provided by Microsoft
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Case Studies
Bassier, Bergmann & Kindler: Marketing Agency Improves Efficiency, Communication with New Project Solution
Feb 2013
Bassier, Bergmann & Kindler (BB&K) is a branding and training company in Germany that manages hundreds of projects a year. BB&K subscribed to Microsoft Office 365 to move its productivity...
Provided by Microsoft
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Case Studies
School District 23 (Central Okanagan): School District Extends Learning Beyond the Classroom with Online Productivity Tools
Feb 2013
School District 23 (SD 23) has always used technology to promote learning. It is one of a few school districts in Canada to offer email service and online collaboration sites for students in...
Provided by Microsoft
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Case Studies
TrinityComputer.de: IT Provider Expands SMB Business, Gives Customers More Flexibility with Server Solution
Feb 2013
TrinityComputer.de serves small and midsize businesses across Germany and is always looking for technology that gives customers enterprise-caliber capabilities at small-business prices. It found...
Provided by Microsoft
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Case Studies
NTTX Select: Hosting Provider Redesigns Data Center, Expands Offerings with Server Upgrade
Feb 2013
NTTX Select provides custom, hosted solutions to businesses throughout the United Kingdom. To stay competitive, it is always looking for the "Next big thing." When NTTX found Windows Server 2012,...
Provided by Microsoft
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Case Studies
Rakuten, Inc: Internet Services Firm Chooses Office 365 Over Google, Trims Costs, Reduces IT Burden
Feb 2013
With its main offices in Tokyo, Japan, Rakuten ranks among the world's top 10 Internet services companies, with more than 9,000 employees in several countries. To determine which product to use,...
Provided by Microsoft
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Case Studies
Earth Networks: Environmental Company Simplifies Endpoint Protection with PC Management Tool
Feb 2013
Home of the popular WeatherBug applications, Earth Networks provides atmospheric data through its vast global monitoring networks. Like many technology companies, many of its employees have the...
Provided by Microsoft
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Case Studies
Tulane University: Tulane University Gains HIPAA-Compliant, Disaster-Tolerant Email Infrastructure
Jan 2013
Tulane University wanted to upgrade its aging email infrastructure, but its needs were somewhat complex. It wanted leading-edge email, collaboration, and messaging services, but it also wanted a...
Provided by Microsoft
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Case Studies
LG CNS: LG CNS Launches Korea's First Cloud Office Service for Fashion Houses with Office 365
Jan 2013
Global IT services provider, LG CNS wanted to give small- and medium-sized fashion companies affordable access to advanced communication and business management technologies. Using a mix of...
Provided by Microsoft
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Case Studies
Toyota Motor Europe: Automotive Retailer Avoids $1.3 Million in IT Costs with Cloud-Based PC Management Tool
Jan 2013
Toyota Motor Europe (TME) had no tools to manage 3,500 car-diagnostic PCs running outside the corporate domain at 3,000 dealerships. NMSC employees performed on-site support for mechanics, which...
Provided by Microsoft
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Case Studies
Applied Innovations: Hosting Firm Offers New Services, Reduces Expenses by Upgrading Server Software
Jan 2013
Applied Innovations is a Florida-based hosting company that stays on the cutting edge of technology to give customers more competitive solutions and gain efficiencies that lower operating costs....
Provided by Microsoft
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Case Studies
Hitachi Systems: Hosting Provider Creates Cloud Platform for Delivering Flexible and Reliable Offerings
Dec 2012
Hitachi Systems, Ltd. is the core company for the information and communication systems business of Hitachi Group. It provides comprehensive IT services that cover the full life cycle of IT...
Provided by Microsoft
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Case Studies
Educativa: Education Advocacy Firm Switches From Google Apps to Office 365, Doubles Productivity
Dec 2012
By providing students with the information, skills, and connections they need to successfully gain admission to institutions of higher learning, Educativa has become one of the most respected...
Provided by Microsoft
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Case Studies
A1 Telekom Austria AG: IT Services Provider Boosts Network Availability, Resilience with Server Upgrade
Nov 2012
A1 Telekom Austria AG wanted to find a cost-effective way to meet customer needs for continuous availability. It had previously invested in virtualization technology and wanted to expand this...
Provided by Microsoft
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Case Studies
A.P. Eagers: Auto Retailer Adopts Office 365 Over Google, Boosts Email Availability, Reliability
Nov 2012
A.P. Eagers, based in Brisbane, is an automotive retailer that sells 40 brands of cars and trucks. The company had been growing quickly through acquisitions, and this made it difficult for the IT...
Provided by Microsoft
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Case Studies
KT Corporation: Telecom Offers New Cloud Service, Reduces IT Costs with Latest Operating System
Jan 2013
KT Corporation, based in Seongnam, South Korea, sought to expand its telecommunication services to include cloud-based services. First, KT offered cloud services to corporate customers. Then it...
Provided by Microsoft
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Case Studies
PwC Exordia: Hosting Firm Eyes Latest Server Software as Path to Lower Costs, More Scalable Service
Jan 2013
PwC Exordia has hundreds of existing virtual servers, but there are certain limitations with the various existing technologies used. PwC Exordia was looking for a way to more efficiently deliver...
Provided by Microsoft
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Case Studies
Moravia IT: IT Firm Uses Web-Based Management to Extend PC Lifespan, Preserve Cost Savings
Oct 2012
Based in the Czech Republic, Moravia IT helps its customers adapt and introduce software products to global markets. The company provides localization, product testing, multilingual publishing,...
Provided by Microsoft
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Case Studies
RoseBud Technologies: IT Provider Doubles the Number of Customers with Cloud-Based PC Management Tools
Oct 2012
RoseBud Technologies differentiates its services by building and sustaining long-term customer relationships. Acting in a vendor-agnostic, purely consulting role, RoseBud works to understand...
Provided by Microsoft
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Case Studies
Fasthosts: Hosting Provider Increases IT Efficiency and Agility with Software Upgrade
Oct 2012
Fasthosts is a fast-growing UK hosting provider that has expanded due to its focus on offering better and more economical services than its competition. To continue to stay in front, Fasthosts is...
Provided by Microsoft
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Case Studies
Hogg Robinson: Firm Extends Application to Mobile Devices, Cutting Start-Up Costs by 80 Per Cent
Oct 2012
Based in the United Kingdom (U.K.), Hogg Robinson provides corporate travel booking services to customers worldwide. To deliver its services, Hogg Robinson integrates systems and data from...
Provided by Microsoft
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Case Studies
SoftCom: Cloud Hosting Provider Saves $156,000 in First Year with Operating System Upgrade
Oct 2012
When SoftCom wanted to reduce the operational costs of its virtual private server business, it turned to the Windows Server 2012 operating system with Hyper-V. With the ease of deployment and...
Provided by Microsoft
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Case Studies
University of Derby Relies on VMware to Keep Mission Critical Applications Running
Mar 2013
The University of Derby wanted technology to improve the running of its IT estate, including its business critical applications running Oracle Databases. The University has virtualized a number of...
Provided by VMW Games
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Case Studies
VMware Technology Has Made It Possible for Triple C to Launch the Largest Public Cloud in Israel with Hybrid Capabilities
Mar 2012
Triple C is a provider and integrator of computing infrastructure, marketing hardware and software products for client needs, and offers services and solutions in a range of environments that...
Provided by VMW Games
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Case Studies
The Tailor-Made Cloud
Mar 2012
Thomas-Krenn.AG, based in Freyung in the Bavarian Forest, has an excellent reputation as a server manufacturer. Their challenge is a customizable cloud solution for demanding hosting customers....
Provided by VMW Games
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Case Studies
7P Partners with Colt to Deliver VMware VCloud Based IaaS in Europe
May 2012
The German IT services and consulting company Seven Principles Solutions & Consulting AG (7P) helps enterprise clients create and implement cloud strategies for cost savings, business agility and...
Provided by VMW Games
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Case Studies
VMware Hybrid Cloud Is a Game-Changer for Sega
May 2012
Sega wanted to develop an infrastructure which would enable it to share game builds with external testing studios across the globe. The company wanted to ensure it could scale up capacity to meet...
Provided by VMW Games
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Case Studies
PeakColo Supports 300% Growth with IT Scalability, Flexibility & Performance From NetApp and VMware
Dec 2012
PeakColo is an enterprise-class Infrastructure as a Service (IaaS) cloud service provider to other service providers. Their challenge is to succeed in the cloud services market by differentiating...
Provided by NetApp
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Case Studies
VMware Technology Drives Subaru's State of the Art Real-Time Website in the Cloud
Aug 2012
Minivegas was looking for flexible rendering capacity to allow visitors to quickly create a personalized animated video. Within a short time a real-time online video-rendering solution in the...
Provided by VMW Games
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Case Studies
MicroStrategy Sees Macro Shifts in Productivity and Efficiency From a Virtualized Cloud Environment
Aug 2012
MicroStrategy delivers enterprise software platforms for Business Intelligence (BI), mobile intelligence, and social intelligence applications to some of the largest companies around the world....
Provided by VMW Games
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Case Studies
K�RT Information Security and Data Recovery Ltd: Secure Cloud Services on VMware Platform
Aug 2012
K�RT Information Security and Data Recovery Ltd. is a leading specialist of information security and one of the world's leading data recovery companies. Their objectives to be achieved with...
Provided by VMW Games
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Case Studies
Intracom Telecom Rapidly Deploys Three New Public Cloud Services with VMware VCloud Automation Center
Nov 2012
Intracom Telecom is an international telecommunications systems vendor, their challenge were to meet tight timeframe for launching three cloud services, integrate with existing IT processes and...
Provided by VMW Games
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Case Studies
GTS Cloud Built on VMware Architecture Ensures Greater Flexibility and Cost Efficiency of IT Services for Dozens of Businesses
Jun 2012
The GTS Central Europe (GTS) Group is a leading telco operator with its own network and a provider of data center services in the Central and East European region. Their challenge was to build a...
Provided by VMW Games
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Case Studies
Groupe Adeo - Adeo Services: Reduced Provisioning Time Enables Significant IT Productivity Gains
Mar 2012
GROUPE ADEO, headquartered in France, is the second largest Do-It-Yourself (DIY) retailer in Europe and the fourth largest in the world. Their challenges were to reduced provisioning time of test...
Provided by VMW Games
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Case Studies
VMware Customer Empowers Developers with Self-Service Provisioning
Sep 2012
The company employs a worldwide staff of developers who create software code and web portals for self-service kiosks their challenges were need to empower developers with self-service...
Provided by VMW Games
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Case Studies
FORTRUST Chose to Deliver IaaS Through PeakColo WhiteCloud Service
Feb 2012
For over 10 years, FORTRUST has provided high availability datacenter and co-location services to enterprise customers. Their challenges were to satisfy customer demand for enterprise-class cloud...
Provided by VMW Games
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Case Studies
BancVue Better Prepares Small Banks for Battle Through Virtualization
Jan 2013
Feeding resources to millions of bank consumers requires an agile, high-performing IT environment to keep every piece in place and run smoothly 24/7. To maintain uptime and deliver services to a...
Provided by VMW Games
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Case Studies
More Services From a Single Source
Oct 2012
The SAP service provider is posting double-digit quarter-on-quarter growth rates with outsourcing and managed Services. Their challenges are multi-site private cloud for SAP systems and many other...
Provided by VMW Games
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Case Studies
The Secure Cloud for Everyone
Mar 2012
The ACP Group is an IT provider founded in Vienna in 1993, their challenge are to provide reliable cloud solutions as part of a service-oriented offering, to meet the needs of small and...
Provided by VMW Games
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Whitepapers
Efficient Qos Based Resource Scheduling Using PAPRIKA Method for Cloud Computing
Mar 2013
Cloud computing is increasingly been used in enterprises and business markets for serving demanding jobs. The performance of resource scheduling in cloud computing is important due to the increase...
Provided by Karunya University
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Webcasts
Now Available in the Cloud: BMC's Industry-Leading IT Service Management Solution
Feb 2010
BMC Remedy IT Service Management Suite is now available On Demand (via "Software as a Service," or SaaS). The On Demand solution is based on BMC's industry-leading service management suite, which...
Provided by BMC Software
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Webcasts
Lower ITSM Support Costs by 20% to 40% With Support Automation
Feb 2010
ABMC has a new product called Tific Support Automation for BMC Remedy ITSM. It enables organizations to lower IT Service Support costs by - reducing the number of support calls - lowering...
Provided by BMC Software
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Webcasts
Catch the Buzz: BlackBerry Enterprise Server 5.0 for BMC Remedy ITSM
Sep 2009
Mobilizing BMC Remedy IT Service Management applications on smartphones is now safer and easier with the new BlackBerry Enterprise Server version 5.0. The attendee of this webcast will learn how...
Provided by BMC Software
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Webcasts
Improve Incident Response Times Up to 85%
Aug 2009
The attendee of this webcast will learn how to use alert management to reduce or even eliminate business-impacting events. The attendee will see what these companies accomplished with alert...
Provided by BMC Software
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Webcasts
Do More With Less: Extend BMC Remedy to Your BlackBerry!
Jul 2009
BMC has a new product called Aeroprise Mobility for BMC Remedy. It enables organizations to quickly mobilize their BMC Remedy applications onto BlackBerry Smartphone's. The attendee will learn how...
Provided by BMC Software
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Case Studies
City Government Improves Service Offerings, Cuts Costs With "Cloud" Services Solution
Feb 2010
The City of Miami, even when limited by a tight budget, looks for ways to improve the services it offers citizens. The city wanted to develop an online application to record, track, and report on...
Provided by Microsoft
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Case Studies
IT Service Provider Finances Infrastructure Upgrade With Tailored Licensing Solution
Feb 2010
Leading German IT services provider Douglas Informatik and Service wanted to use the latest technology to enhance employee efficiency. Microsoft Financing helped deploy the solution by...
Provided by Microsoft
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Case Studies
Financial Services Organisation Simplifies Management, Reduces Consultancy Fees and Improves Performance With Dell Managed Services for Small Business
Apr 2009
Financial organisation Hoegh Capital Partners (HCP) wanted to make the most of its IT investments by increasing system availability, while enhancing and refining routine processes such as...
Provided by Dell
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Case Studies
Dell Case Study: Southern Company
Oct 2008
As a leading provider of electricity, Southern Company depends on each and every employee to help make sure its customers have power. In order to service its 4.4 million customers and bring the...
Provided by Dell
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Case Studies
Orchard Safeguards AU$3.5 Billion of Investment With Improved Recovery Management
Aug 2008
To ensure the continuity and profitability of its investment services, Orchard and its staff need reliable access to a range of systems and corporate data. The company recognised the importance of...
Provided by CA
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Case Studies
Louisiana Supreme Court Puts in a Disaster Recovery Plan to Weather Every Contingency in a Storm
Dec 2008
Louisiana is considered a "Hurricane" state and is "on alert" six months of the year. Because of this, LASC needed a disaster recovery plan in place when hurricanes (or any other disaster) hit....
Provided by CA
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Case Studies
Going the Distance
Feb 2010
Founded in 1967, Cambrian College has 467 staff. Cambrian College staff required an online collaboration capability, but the college did not have IT staff available for the project. The college...
Provided by Dell
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Case Studies
Simplifying IT Is Good for Your Health
May 2008
Presbyterian Intercommunity Hospital's challenge was reduce IT cost and complexity at a leading hospital so that savings can be reinvested in technology that helps enhance care. Virtualize...
Provided by Dell
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Case Studies
Animating the Infrastructure
Oct 2009
Vetor Zero's workstations for processing and animating 3D images routinely broke down, causing delays in production, while lack of storage created production bottlenecks. The company wanted to...
Provided by Dell
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Case Studies
How Dell Does IT: Disaster Recovery Services
Aug 2009
Dell's failover plans for disaster recovery needed to be refined to minimize downtime for essential applications and processes and help ensure business continuity in the event of a disaster. The...
Provided by Dell
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Case Studies
Updating Remote Systems in Minutes
Sep 2009
Dell needed to streamline the system it used to manage kiosks at its own stores, when it adopted the model of partnering with retail chains. The manual process included Dell distributing tens of...
Provided by Dell
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Case Studies
Austrian Airlines Takes Project Management to New Heights of Efficiency
Dec 2008
The IT department at Austrian Airlines faced a growing queue of major IT initiatives. The largest of projects involved upgrading the airlines' systems for booking flights and checking in...
Provided by Compuware
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Case Studies
Ballard Spahr Achieves Proactive IT Approach Through ITSM Implementation
Aug 2008
Founded in 1886, Ballard Spahr Andrews & Ingersoll, LLP is a multi-practice, AmLaw 100 firm with an exceptional record of client service. When an outside consultant rated Ballard Spahr's IT...
Provided by Compuware
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Case Studies
CEVA Seamlessly Merges Its IT Portfolio Using Compuware Changepoint
Sep 2008
CEVA, one of the world's largest transport and logistics companies, has more than 50,000 employees in over a hundred countries. CEVA wanted to ensure business continued as usual during a merger...
Provided by Compuware
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Case Studies
Changepoint Helps High-Flying Software House Keep to Timetable
May 2009
Datalex is a leading provider of travel distribution software and solutions that enable global travel industry suppliers and distributors to deliver increased content and choice to their customers...
Provided by Compuware
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Case Studies
Healthcare Network Achieves Automation Goals With Help of Vantage
Mar 2009
The Detroit Medical Center (DMC) is Southeast Michigan's leading healthcare provider, operating eight facilities with 3,000 credentialed physicians. Detroit Medical Center (DMC) chose to...
Provided by Compuware
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Case Studies
Dole Teams Up With Compuware for Proactive Problem Resolution
Jan 2010
Dole Food Company is the world's largest producer and marketer of high-quality fresh fruit and produce. A lack of visibility into numerous issues within mission-critical applications and the...
Provided by Compuware
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Case Studies
Bank Tackles Inefficient Problem Resolution
Aug 2008
EDS, a leading global technology services company, provides La Caixa Bank with a business process outsourcing solution. La Caixa Bank needed visibility into business-relevant metrics and...
Provided by Compuware
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Case Studies
IT Service Provider Improves Client Satisfaction With Proactive Applications Management
Oct 2008
As a worldwide IT service provider with customers ranging from small companies to the Global 1000, Getronics has an extensive IT infrastructure. Getronics decided to improve the application...
Provided by Compuware
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Case Studies
Improving Customer Care for Mobile Data Service Providers
Oct 2009
Customer retention is a critical ingredient to successful business growth for mobile data service providers. Mobile service providers have difficulty managing call center operations effectively...
Provided by Compuware
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Case Studies
Lapointe Rosenstein L.L.P. Provides Better Service With Same Staff
Jan 2009
No matter what size the firm, in order to stay competitive and satisfy clients, IT must support a large number of applications. For a small international law firm, like Lapointe Rosenstein, that...
Provided by Compuware
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Case Studies
Environmental Organization Gains Workflow Visibility and Greater Financial Accountability
Aug 2008
Environmental issues look set to dominate the agenda in the 21st century. The council wanted to better understand how employees were deployed, improve visibility of workflow and gain greater...
Provided by Compuware
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Case Studies
Pinsent Masons Excels in Application Performance Troubleshooting
Mar 2009
The merger between Pinsent and Masons created a U.K. top ten law firm with more than 240 partners, a legal team of 900 people and over 1,500 staff in total. After a merger, Pinsent Masons was...
Provided by Compuware
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Case Studies
Network Monitoring Helps Improve Troubleshooting and Performance for New York State
Jan 2009
With 18,000 users and 1,400 sites, one Citrix-based service was critical for the functioning of a major New York state government unit. QoS Networking had to determine the reason for poor...
Provided by Compuware
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Case Studies
Software Firm Overcomes Limits of First-Generation Web System to Create "Rich Web" Product - Ahead of Its Time
Oct 2008
Established in 1986, Raindrop Information Systems is a global leader in property management systems. This provider of property management software needed to create a "Rich web" interface before...
Provided by Compuware
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Case Studies
SDWorx Uses Changepoint to Track Consultant Time, Billing and IT Planning
Jan 2009
SDWorx is continually growing, and with a number of business divisions using different time tracking systems, the company was keen to consolidate systems in order to reduce inter-departmental...
Provided by Compuware
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Case Studies
The Auto Club Group - AAA Attains Executive-Level Visibility Into Critical Application Performance
Dec 2008
As part of an effort to modernize, The Auto Club Group - AAA sought to convert its core Sales and Service application from a Windows to an AIX environment. AAA needed a systematic and effective...
Provided by Compuware
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Case Studies
Law Firm Improves Productivity by Minimizing Troubleshooting Time
Dec 2008
Time is money. Especially for tightly run law firms like Ungaretti & Harris. The firm Ungaretti & Harris needed to change its way of handling IT problems. Instead of just reacting to issues as...
Provided by Compuware
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Case Studies
Bancomer Speeds Deployment of Online Financial Services to Over 200,000 Users
May 2008
Grupo Financiero Bancomer (GFB) is one of Mexico's leading financial services holding company with total assets of 2.5 billion dollars. Company's challenge was to ensure fast user access and to...
Provided by Micro Focus
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Case Studies
BMC Software Case Study: BT Financial Group
Jan 2009
Business IT is a relative newcomer to process automation. Whereas automotive and heavy equipment manufacturers have used software to smart-wire products and eliminate wearyingly repeatable tasks...
Provided by BMC Software
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Whitepapers
How IBM InfoSphere Change Data Capture Can Be an Integral Part of an Event-Driven Architecture and Service Oriented Architecture
Apr 2008
The only constant is change, continuing change, inevitable change. Winning companies sense, anticipate and proactively respond to change, the rest trail behind. Business Agility, the ability to...
Provided by IBM
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White Papers
Cloud Computing in the Public Sector: Public Manager's Guide to Evaluating and Adopting Cloud Computing
Nov 2009
Cloud computing - delivering infrastructure, services, and software on demand via the network - offers attractive advantages to the public sector. For example, it has the potential to reduce...
Provided by Cisco Systems
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White Papers
Disaster Recovery for PTC Windchill Solutions With VMware Site Recovery Manager
Sep 2009
Windchill uses different repositories to store content files, metadata, and user data, and synchronization of these repositories needs to be managed in recovery situations. Addressing the high...
Provided by VMware
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Whitepapers
A Proposed Model for Enhancing Data Storage Security in Cloud Computing Systems
Jun 2012
The reported recent success of cloud computing has attracted attention for cost effective IT services with many signs for continuing spread out if not dominating in the coming years. However,...
Provided by Journal of Computing
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Whitepapers
Cloud Computing Security Issues, Challenges and Solution
Aug 2012
Cloud computing is an Internet-based computing, where shared resources, software and information, are provided to computers and devices on-demand. It provides people the way to share distributed...
Provided by International Journal of Emerging Technology and Advanced Engineering (IJETAE)
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