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(140 results)-
White Papers
Butler Group - The Business Value of Collaboration
Feb 2010
This report looks at the benefits, costs and risks of new collaborative technologies available and how they can best be used in business. Mindjet's Catalyst solution is featured to demonstrate how...
Provided by Mindjet
-
White Papers
Content and Motion case study
Feb 2010
Content and Motion are a fast paced marketing agency with many blue chip clients. They required a way to present concepts and thoughts in a clear format for their clients to quickly understand....
Provided by Mindjet
-
White Papers
Case Study - WebEx Communciations inc
Feb 2010
WebEx uses Minjet's MindManager software to streamline their project management and allow for better communication of plans to both clients and the teams. By being better able to visualise their...
Provided by Mindjet
-
White Papers
Ascendworks Case Study
Feb 2010
Ascendworks has integrated Mindjet Catalyst in to their sales process to gain a faster and better understanding of their prospects. The solution has made their business much more successful in...
Provided by Mindjet
-
Research
Taking Your PMO to the Next Step: The Office of the CIO
Sep 2005
Project management offices (PMOs) have long been responsible for overseeing and developing project management expertise, but forward-thinking companies are now considering them for a new role: the...
Provided by Forrester Research
-
White Papers
Enterprise Project Management - IT Governance and the Program Management Office
Jan 2006
Organizations are challenged to track and measure the effectiveness of a large number of projects in various aspects of their work, and aligning Information Technology costs with business...
Provided by Software Spectrum
-
Case Studies
Manufacturer Saves $300,000 by Moving to Scalable, Hosted Online Services
Nov 2009
Barry-Wehmiller Companies, Inc. is a U.S.$1 billion global provider of manufacturing equipment and services. The company's employees rely on up-to-date messaging technology to conduct business...
Provided by Microsoft
-
Case Studies
Software-Plus-Services Model Cuts Management Tool Sales Cycle to Less Than 12 Months
Apr 2009
Independent software vendor The Online Workshop of Melbourne, Australia, specialises in building enterprise-class asset management software. With its new product SmartAsset, the firm wanted to...
Provided by Microsoft
-
Case Studies
Software-Plus-Services Approach Increases Customer Time-to-Value for Solution
May 2008
Nimbus develops and markets a process management application that helps organizations handle major business change, such as software implementations, outsourcing, and mergers and acquisitions....
Provided by Microsoft
-
White Papers
IT Project and Portfolio Management and Application Life Cycle: Understanding the Market and Enabling IT/Business Coordination
Feb 2006
Today, Global 2000 organizations are striving to gain strategic advantage and efficiencies of scale through better governance and management of IT projects and programs. This executive level...
Provided by Borland Software
-
Webcasts
Introducing GoToTraining: Online Training Made Easy
Mar 2010
How can you make the most of your training time and budget? Moving at least part of your training efforts online not only saves time, money and other valuable resources, it increases...
Provided by Citrix Online
-
Case Studies
City of Rome Gains Ability to Plan Future Projects With More Efficient Use of IT Resources
Mar 2010
The City of Rome wanted to provide complete visibility into the city's Oracle software usage to more effectively manage Oracle licensing -term development and improve compliance with Oracle...
Provided by Oracle
-
White Papers
Harnessing Collective Intelligence to Improve IT Project Management
Apr 2010
"I needed a quick and reliable way to gauge the overall health of my projects. The Crowdcast solution was spot on." - VP of IT, Oracle Sophisticated IT systems can be complex and expensive to...
Provided by Crowdcast, Inc.
-
Webcasts
How to Rapidly Train your Global Workforce
Aug 2009
View this recorded webinar to learn from industry expert how meet training goals faster and more easily. Discover the tools you need to not only create your training content faster but also roll...
Provided by Adobe Systems
-
Case Studies
Geodis Wilson Australia Saves With Visual LANSA
Mar 2009
Geodis Wilson is a freight management company that employs 5,500 people worldwide from a global network of offices and air/ocean hubs in over 50 countries. The Australian branch of the company has...
Provided by LANSA
-
Case Studies
Fluidata Case Study: Smartodds
Dec 2008
Smartodds is a private company that provides services related to football modeling based on statistical data. The data is based on research and expert analysis for the clients in the betting...
Provided by Fluidata
-
Case Studies
U.K. Trust Uses Mapping Technology to Target Services for People in Greatest Need
Apr 2010
Stoke-on-Trent National Health Service Primary Care is held in high regard by their patients because their privacy at the most vulnerable moments were recognized by the Trust and this helped to...
Provided by Microsoft
-
Case Studies
Service Provider Adopts New Architecture
May 2010
Hellas Online (HOL) is a retail services provider that services more than 350,000 people and provides fixed-telecom services such as hosting, storage and email. The company recently adopted a new...
Provided by Cisco Systems
-
Case Studies
Adding Value to Kalmar's Value-Added Services
Dec 2009
Kalmar Services is a service contracts provider, which is an independent unit within Kalmar Industries. This services wing accounts for 23% of the group revenue. With service contracts increasing...
Provided by IFS
-
Case Studies
Total Visibility With IFS Applications
Dec 2009
Prime contractor Debut Services (South West) Ltd has the second of five regional contracts released under the MoD's Prime Contracting initiative. Debut Services used IFS Applications as a service...
Provided by IFS
-
Case Studies
Call Centre Boosts Collaboration With New Knowledge Management Solution
Mar 2010
Piraeus Bank is a leading banking and financial services group of Greek. The bank largely relies on Piraeus Bank Direct Services (PDS), an affiliate of Piraeus Bank, for its Call Centre services....
Provided by Microsoft
-
White Papers
Software as a Service: The Value of SaaS Messaging
Apr 2010
The costs and time to market benefits of outsourcing business services like payroll, data storage, Customer Relationship Management (CRM) applications, and company websites has been proven to be...
Provided by Movius Interactive
-
Case Studies
Mailing Innovations Customer Profile
Jan 2010
Mailing Innovations is a supplier of flexible, high-performance and affordable mail handling solutions. It also studies mailing technologies to help companies around the world improve their...
Provided by eLynx
-
White Papers
Citrix XenDesktop: The Best Desktop Delivery System for Today's Demanding Business Needs
May 2009
In a head-to-head comparison with VMware View, XenDesktop provides a host of benefits that View doesn't offer - including clearly superior performance over any network and up to 10X lower...
Provided by Citrix
-
Case Studies
Customer Success Story: Techteam Global Uses Integrated It Management to Improve and Expand Customer Services
Jan 2010
TechTeam Global is a leading global IT outsourcing firm providing customers with multilingual service desk, desktop management, and specialized IT solution support. During the next three years,...
Provided by CA
-
White Papers
E-Prescribing: The Path to Physician Adoption of HIT
Mar 2009
Adoption of Health Information Technology by physicians in the US has progressed at a very slow pace. This observation holds true for both inpatient and ambulatory technology. A KLAS survey from...
Provided by Siemens
-
Case Studies
Giva Case Study: iZ3D
Feb 2010
iZ3D Inc. is a leading innovator of 3D stereoscopic viewing display solutions. iZ3D was on a fast track to meet the initial launch of a major new 3D product with significant media coverage at a...
Provided by Giva
-
Case Studies
Fujitsu Case Study: Northern Ireland Court Service
May 2008
The Northern Ireland Court Service (NICtS) was established in 1979 to provide administrative support for Northern Ireland courts and certain tribunals. Like most government organisations, the...
Provided by Fujitsu
-
Case Studies
Fujitsu Re-Aligns Critical Processes to Support Business Growth
May 2010
Airtricity is Ireland's largest independent energy utility, supplying gas and electricity to over 250,000 customers. To support future business growth, Airtricity required a robust and scalable...
Provided by Fujitsu
-
Webcasts
Windows 7 Migration, Part Three
Sep 2010
Windows 7 deployment options are covered by Jefferson Raley, senior consulting manager at Dell. Windows 7 deployment options are covered in this video featuring Jefferson Raley, senior consulting...
Provided by Dell, Inc. & Intel, Inc.
-
White Papers
Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
May 2009
The IT infrastructure for most organizations is rapidly growing in complexity, driven by SOA and virtualization. IT also has to comply with a myriad of strict regulatory requirements and...
Provided by BMC Software
-
White Papers
An Assessment on Service Quality in Malaysia Insurance Industry
Sep 2008
The purpose of this paper is to evaluate customer's general expectation and perception of insurers in terms of services offered at the Insurance Service Counter (ISC). Other than that, this paper...
Provided by University of Malaya
-
Whitepapers
Define, Hire, And Develop Your Next-Generation Project Managers
Oct 2010
This Forrester white paper explores the evolution of project management and outlines steps for defining, hiring and developing your next-generation project managers.
Provided by Citrix Online
-
Whitepapers
Service Comprehension
Oct 2008
Confronted with the complexity of services systems, providers capitulate to the build and hope approach, so dominant in software engineering - rather than the design, analyze, build and improve...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Discover 11 Secrets to Spot a Failing Project
Dec 2010
Learn 11 secrets that successful project managers use to fail-proof their projects. Find out about best practices for managing projects in your organization by downloading this FREE article: "How...
Provided by AtTask
-
Whitepapers
Free Project Management Toolkit - For Executives
Dec 2010
Learn what other executives are doing to increase visibility into project resources and team productivity by downloading this free project management toolkit from @task. This collection of white...
Provided by AtTask
-
Webcasts
Integrated and Secure Point-of-Sale Processing: Intelligent Point-of-Sale Automation
Dec 2010
Snap-on Credit deployed Adobe LiveCycle Reader Extensions integrated with its point-of-sale system and electronic signature capability to deliver an intelligent, automated forms workflow.
Provided by Adobe Systems
-
White Papers
Making What Goes Around Come Around: Improve Constituent Services by Re-Using Information Effectively
Nov 2010
Technology is one area where progress is evident. Change is afoot everywhere, from optimizing government websites for mobile devices, to coordinated healthcare services and discussions about...
Provided by Optical Image Technology
-
Case Studies
RWWA Safeguards Wagering Revenues With IT Service Assurance
Sep 2010
Racing and Wagering Western Australia (RWWA) provides strategic direction and leadership in the development, integrity and welfare of the racing and wagering industry in Western Australia. Racing...
Provided by CA
-
Case Studies
CA Technologies Transforms Online Experience for Thousands of Customers
Aug 2010
CA Technologies provides IT management software and solutions to the majority of the Forbes Global 2000, as well as government organizations and thousands of companies in diverse industries...
Provided by CA
-
White Papers
An Assessment on Service Quality in Malaysia Insurance Industry
Sep 2008
The purpose of this paper is to evaluate customer's general expectation and perception of insurers in terms of services offered at the Insurance Service Counter (ISC). Other than that, this paper...
Provided by University of Malaya
-
White Papers
Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
May 2009
The IT infrastructure for most organizations is rapidly growing in complexity, driven by SOA and virtualization. IT also has to comply with a myriad of strict regulatory requirements and...
Provided by BMC Software
-
Webcasts
Windows 7 Migration, Part Three
Sep 2010
Windows 7 deployment options are covered by Jefferson Raley, senior consulting manager at Dell. Windows 7 deployment options are covered in this video featuring Jefferson Raley, senior consulting...
Provided by Dell, Inc. & Intel, Inc.
-
Case Studies
Fujitsu Re-Aligns Critical Processes to Support Business Growth
May 2010
Airtricity is Ireland's largest independent energy utility, supplying gas and electricity to over 250,000 customers. To support future business growth, Airtricity required a robust and scalable...
Provided by Fujitsu
-
Case Studies
Fujitsu Case Study: The Body Shop International
Jan 2010
The Body Shop International is a values driven retailer of high quality skin and body care products. In order to increase operational efficiency and reduce the total cost of ownership, The Body...
Provided by Fujitsu
-
Case Studies
Fujitsu Case Study: Northern Ireland Court Service
May 2008
The Northern Ireland Court Service (NICtS) was established in 1979 to provide administrative support for Northern Ireland courts and certain tribunals. Like most government organisations, the...
Provided by Fujitsu
-
Case Studies
Giva Case Study: iZ3D
Feb 2010
iZ3D Inc. is a leading innovator of 3D stereoscopic viewing display solutions. iZ3D was on a fast track to meet the initial launch of a major new 3D product with significant media coverage at a...
Provided by Giva
-
White Papers
E-Prescribing: The Path to Physician Adoption of HIT
Mar 2009
Adoption of Health Information Technology by physicians in the US has progressed at a very slow pace. This observation holds true for both inpatient and ambulatory technology. A KLAS survey from...
Provided by Siemens
-
Case Studies
Customer Success Story: Techteam Global Uses Integrated It Management to Improve and Expand Customer Services
Jan 2010
TechTeam Global is a leading global IT outsourcing firm providing customers with multilingual service desk, desktop management, and specialized IT solution support. During the next three years,...
Provided by CA
-
White Papers
Citrix XenDesktop: The Best Desktop Delivery System for Today's Demanding Business Needs
May 2009
In a head-to-head comparison with VMware View, XenDesktop provides a host of benefits that View doesn't offer - including clearly superior performance over any network and up to 10X lower...
Provided by Citrix
-
Downloads
Find out how quickly your green IT projects can pay off with this ROI tool
Jul 2010
If you're considering a green IT project, you probably want to know how quickly the project and offer a return on the investment you're making. With this online assessment tool, based on research...
Provided by IBM
-
Case Studies
Mailing Innovations Customer Profile
Jan 2010
Mailing Innovations is a supplier of flexible, high-performance and affordable mail handling solutions. It also studies mailing technologies to help companies around the world improve their...
Provided by eLynx
-
White Papers
Software as a Service: The Value of SaaS Messaging
Apr 2010
The costs and time to market benefits of outsourcing business services like payroll, data storage, Customer Relationship Management (CRM) applications, and company websites has been proven to be...
Provided by Movius Interactive
-
Case Studies
Call Centre Boosts Collaboration With New Knowledge Management Solution
Mar 2010
Piraeus Bank is a leading banking and financial services group of Greek. The bank largely relies on Piraeus Bank Direct Services (PDS), an affiliate of Piraeus Bank, for its Call Centre services....
Provided by Microsoft
-
Case Studies
Total Visibility With IFS Applications
Dec 2009
Prime contractor Debut Services (South West) Ltd has the second of five regional contracts released under the MoD's Prime Contracting initiative. Debut Services used IFS Applications as a service...
Provided by IFS
-
Case Studies
Adding Value to Kalmar's Value-Added Services
Dec 2009
Kalmar Services is a service contracts provider, which is an independent unit within Kalmar Industries. This services wing accounts for 23% of the group revenue. With service contracts increasing...
Provided by IFS
-
Case Studies
Service Provider Adopts New Architecture
May 2010
Hellas Online (HOL) is a retail services provider that services more than 350,000 people and provides fixed-telecom services such as hosting, storage and email. The company recently adopted a new...
Provided by Cisco Systems
-
Case Studies
U.K. Trust Uses Mapping Technology to Target Services for People in Greatest Need
Apr 2010
Stoke-on-Trent National Health Service Primary Care is held in high regard by their patients because their privacy at the most vulnerable moments were recognized by the Trust and this helped to...
Provided by Microsoft
-
Case Studies
Fluidata Case Study: Smartodds
Dec 2008
Smartodds is a private company that provides services related to football modeling based on statistical data. The data is based on research and expert analysis for the clients in the betting...
Provided by Fluidata
-
Case Studies
Geodis Wilson Australia Saves With Visual LANSA
Mar 2009
Geodis Wilson is a freight management company that employs 5,500 people worldwide from a global network of offices and air/ocean hubs in over 50 countries. The Australian branch of the company has...
Provided by LANSA
-
Webcasts
How to Rapidly Train your Global Workforce
Aug 2009
View this recorded webinar to learn from industry expert how meet training goals faster and more easily. Discover the tools you need to not only create your training content faster but also roll...
Provided by Adobe Systems
-
White Papers
Harnessing Collective Intelligence to Improve IT Project Management
Apr 2010
"I needed a quick and reliable way to gauge the overall health of my projects. The Crowdcast solution was spot on." - VP of IT, Oracle Sophisticated IT systems can be complex and expensive to...
Provided by Crowdcast, Inc.
-
Case Studies
City of Rome Gains Ability to Plan Future Projects With More Efficient Use of IT Resources
Mar 2010
The City of Rome wanted to provide complete visibility into the city's Oracle software usage to more effectively manage Oracle licensing -term development and improve compliance with Oracle...
Provided by Oracle
-
Webcasts
Introducing GoToTraining: Online Training Made Easy
Mar 2010
How can you make the most of your training time and budget? Moving at least part of your training efforts online not only saves time, money and other valuable resources, it increases...
Provided by Citrix Online
-
Case Studies
Software-Plus-Services Approach Increases Customer Time-to-Value for Solution
May 2008
Nimbus develops and markets a process management application that helps organizations handle major business change, such as software implementations, outsourcing, and mergers and acquisitions....
Provided by Microsoft
-
Case Studies
Software-Plus-Services Model Cuts Management Tool Sales Cycle to Less Than 12 Months
Apr 2009
Independent software vendor The Online Workshop of Melbourne, Australia, specialises in building enterprise-class asset management software. With its new product SmartAsset, the firm wanted to...
Provided by Microsoft
-
Case Studies
Manufacturer Saves $300,000 by Moving to Scalable, Hosted Online Services
Nov 2009
Barry-Wehmiller Companies, Inc. is a U.S.$1 billion global provider of manufacturing equipment and services. The company's employees rely on up-to-date messaging technology to conduct business...
Provided by Microsoft
-
White Papers
Ascendworks Case Study
Feb 2010
Ascendworks has integrated Mindjet Catalyst in to their sales process to gain a faster and better understanding of their prospects. The solution has made their business much more successful in...
Provided by Mindjet
-
White Papers
Case Study - WebEx Communciations inc
Feb 2010
WebEx uses Minjet's MindManager software to streamline their project management and allow for better communication of plans to both clients and the teams. By being better able to visualise their...
Provided by Mindjet
-
White Papers
Content and Motion case study
Feb 2010
Content and Motion are a fast paced marketing agency with many blue chip clients. They required a way to present concepts and thoughts in a clear format for their clients to quickly understand....
Provided by Mindjet
-
White Papers
Butler Group - The Business Value of Collaboration
Feb 2010
This report looks at the benefits, costs and risks of new collaborative technologies available and how they can best be used in business. Mindjet's Catalyst solution is featured to demonstrate how...
Provided by Mindjet
-
White Papers
Demystifying Deduplication
Jan 2010
This article explains how deduplication holds the promise of efficient storage and bandwidth utilization, accelerated backup and recovery, reduced costs, and more. Understanding how this...
Provided by Dell EqualLogic
-
White Papers
Infrastructures for Innovation
Jan 2010
"Nearly nine out of ten senior IT and business executives say that data, voice and network services can be leveraged to drive innovation, facilitating remote access to critical applications and...
Provided by Qwest Communications
-
Case Studies
Engineering Consultancy Receives 13 Recommendations for Future Development With Dell's IT Simplification Assessment Service
Aug 2009
Halcrow, a leading engineering consultancy, wanted confirmation that it was on the right track with its IT environment and to benchmark its infrastructure against other firms in the industry. Dell...
Provided by Dell
-
Case Studies
Asset Management Is a People Business
Oct 2008
Allianz Global Investors wanted to provide a quick, reliable way to notify employees during an emergency or crisis. Previously, Allianz relied on manual call-trees for employee notification which...
Provided by Dell
-
Webcasts
IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility.
Oct 2009
Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM® Smart SOATM approach can help you react quickly and drive ROI....
Provided by IBM
-
White Papers
Aberdeen - A Fresh Look at SAP's Software as a Service (SaaS) Solution
May 2009
After a year of silence surrounding SAP's newest Enterprise Resource Planning (ERP) solution, SAP Business ByDesign is back. Aberdeen takes a fresh look at the solution.
Provided by SAP
-
Case Studies
Customer Video: Siemens
Aug 2009
Siemens is one of the largest technology companies with six major business divisions. They chose DB2 and SAP for scalability, performance, increased savings, and lower TCO.
Provided by IBM
-
White Papers
Improving Patient Care with a High-Performance CampusFabric
Jun 2009
The University of Rochester Medical Center (URMC), a large medical treatment and research campus in upstate New York, is the university's primary medical facility for education, research, and...
Provided by Cisco Systems
-
Resource Center
A Planet of smarter cities
Jun 2009
As populations grow at a fast clip, they are stressing our city infrastructures. Smarter transportation, policing, governance and grids promise relief to urban areas.
Provided by IBM
-
Case Studies
Geodis Wilson Australia Saves With Visual LANSA
Mar 2009
Geodis Wilson is a freight management company that employs 5,500 people worldwide from a global network of offices and air/ocean hubs in over 50 countries. The Australian branch of the company has...
Provided by LANSA
-
Case Studies
Fluidata Case Study: Smartodds
Dec 2008
Smartodds is a private company that provides services related to football modeling based on statistical data. The data is based on research and expert analysis for the clients in the betting...
Provided by Fluidata
-
Case Studies
U.K. Trust Uses Mapping Technology to Target Services for People in Greatest Need
Apr 2010
Stoke-on-Trent National Health Service Primary Care is held in high regard by their patients because their privacy at the most vulnerable moments were recognized by the Trust and this helped to...
Provided by Microsoft
-
Case Studies
Service Provider Adopts New Architecture
May 2010
Hellas Online (HOL) is a retail services provider that services more than 350,000 people and provides fixed-telecom services such as hosting, storage and email. The company recently adopted a new...
Provided by Cisco Systems
-
Case Studies
Adding Value to Kalmar's Value-Added Services
Dec 2009
Kalmar Services is a service contracts provider, which is an independent unit within Kalmar Industries. This services wing accounts for 23% of the group revenue. With service contracts increasing...
Provided by IFS
-
Case Studies
Total Visibility With IFS Applications
Dec 2009
Prime contractor Debut Services (South West) Ltd has the second of five regional contracts released under the MoD's Prime Contracting initiative. Debut Services used IFS Applications as a service...
Provided by IFS
-
Case Studies
Call Centre Boosts Collaboration With New Knowledge Management Solution
Mar 2010
Piraeus Bank is a leading banking and financial services group of Greek. The bank largely relies on Piraeus Bank Direct Services (PDS), an affiliate of Piraeus Bank, for its Call Centre services....
Provided by Microsoft
-
White Papers
Software as a Service: The Value of SaaS Messaging
Apr 2010
The costs and time to market benefits of outsourcing business services like payroll, data storage, Customer Relationship Management (CRM) applications, and company websites has been proven to be...
Provided by Movius Interactive
-
Case Studies
Mailing Innovations Customer Profile
Jan 2010
Mailing Innovations is a supplier of flexible, high-performance and affordable mail handling solutions. It also studies mailing technologies to help companies around the world improve their...
Provided by eLynx
-
Downloads
Find out how quickly your green IT projects can pay off with this ROI tool
Jul 2010
If you're considering a green IT project, you probably want to know how quickly the project and offer a return on the investment you're making. With this online assessment tool, based on research...
Provided by IBM
-
White Papers
Citrix XenDesktop: The Best Desktop Delivery System for Today's Demanding Business Needs
May 2009
In a head-to-head comparison with VMware View, XenDesktop provides a host of benefits that View doesn't offer - including clearly superior performance over any network and up to 10X lower...
Provided by Citrix
-
Case Studies
Customer Success Story: Techteam Global Uses Integrated It Management to Improve and Expand Customer Services
Jan 2010
TechTeam Global is a leading global IT outsourcing firm providing customers with multilingual service desk, desktop management, and specialized IT solution support. During the next three years,...
Provided by CA
-
White Papers
E-Prescribing: The Path to Physician Adoption of HIT
Mar 2009
Adoption of Health Information Technology by physicians in the US has progressed at a very slow pace. This observation holds true for both inpatient and ambulatory technology. A KLAS survey from...
Provided by Siemens
-
Case Studies
Giva Case Study: iZ3D
Feb 2010
iZ3D Inc. is a leading innovator of 3D stereoscopic viewing display solutions. iZ3D was on a fast track to meet the initial launch of a major new 3D product with significant media coverage at a...
Provided by Giva
-
Case Studies
Fujitsu Case Study: Northern Ireland Court Service
May 2008
The Northern Ireland Court Service (NICtS) was established in 1979 to provide administrative support for Northern Ireland courts and certain tribunals. Like most government organisations, the...
Provided by Fujitsu
-
Case Studies
Fujitsu Case Study: The Body Shop International
Jan 2010
The Body Shop International is a values driven retailer of high quality skin and body care products. In order to increase operational efficiency and reduce the total cost of ownership, The Body...
Provided by Fujitsu
-
Case Studies
Fujitsu Re-Aligns Critical Processes to Support Business Growth
May 2010
Airtricity is Ireland's largest independent energy utility, supplying gas and electricity to over 250,000 customers. To support future business growth, Airtricity required a robust and scalable...
Provided by Fujitsu
-
Webcasts
Windows 7 Migration, Part Three
Sep 2010
Windows 7 deployment options are covered by Jefferson Raley, senior consulting manager at Dell. Windows 7 deployment options are covered in this video featuring Jefferson Raley, senior consulting...
Provided by Dell, Inc. & Intel, Inc.
-
White Papers
Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
May 2009
The IT infrastructure for most organizations is rapidly growing in complexity, driven by SOA and virtualization. IT also has to comply with a myriad of strict regulatory requirements and...
Provided by BMC Software
-
White Papers
An Assessment on Service Quality in Malaysia Insurance Industry
Sep 2008
The purpose of this paper is to evaluate customer's general expectation and perception of insurers in terms of services offered at the Insurance Service Counter (ISC). Other than that, this paper...
Provided by University of Malaya
-
Whitepapers
Define, Hire, And Develop Your Next-Generation Project Managers
Oct 2010
This Forrester white paper explores the evolution of project management and outlines steps for defining, hiring and developing your next-generation project managers.
Provided by Citrix Online
-
Whitepapers
Service Comprehension
Oct 2008
Confronted with the complexity of services systems, providers capitulate to the build and hope approach, so dominant in software engineering - rather than the design, analyze, build and improve...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Discover 11 Secrets to Spot a Failing Project
Dec 2010
Learn 11 secrets that successful project managers use to fail-proof their projects. Find out about best practices for managing projects in your organization by downloading this FREE article: "How...
Provided by AtTask
-
Whitepapers
Free Project Management Toolkit - For Executives
Dec 2010
Learn what other executives are doing to increase visibility into project resources and team productivity by downloading this free project management toolkit from @task. This collection of white...
Provided by AtTask
-
Webcasts
Integrated and Secure Point-of-Sale Processing: Intelligent Point-of-Sale Automation
Dec 2010
Snap-on Credit deployed Adobe LiveCycle Reader Extensions integrated with its point-of-sale system and electronic signature capability to deliver an intelligent, automated forms workflow.
Provided by Adobe Systems
-
White Papers
Making What Goes Around Come Around: Improve Constituent Services by Re-Using Information Effectively
Nov 2010
Technology is one area where progress is evident. Change is afoot everywhere, from optimizing government websites for mobile devices, to coordinated healthcare services and discussions about...
Provided by Optical Image Technology
-
Webcasts
Service Cost Management: Extending the Power and Value of Service Request Management
Oct 2010
Extend the value of automated request fulfillment by adding financial transparency into IT service costs and consumption with Service Cost Management. With Service Cost Management one can...
Provided by BMC Software
-
Case Studies
RWWA Safeguards Wagering Revenues With IT Service Assurance
Sep 2010
Racing and Wagering Western Australia (RWWA) provides strategic direction and leadership in the development, integrity and welfare of the racing and wagering industry in Western Australia. Racing...
Provided by CA
-
Case Studies
CA Technologies Transforms Online Experience for Thousands of Customers
Aug 2010
CA Technologies provides IT management software and solutions to the majority of the Forbes Global 2000, as well as government organizations and thousands of companies in diverse industries...
Provided by CA
-
White Papers
Financial Analysis Analogies for Software Risk
Sep 2010
A dynamic software risk assessment model is presented. Analogies between dynamic financial analysis and software risk assessment models are established and based on these analogies it suggested...
Provided by University of Nottingham
-
Whitepapers
Gartner "Magic Quadrant" examines communication services vendors
Mar 2011
Selecting a vendor for telecommunications and IT network services can be complex - and can have an enormous impact on your organization. Communications services are important to your operation,...
Provided by IBM
-
Whitepapers
Strategy Guide to Business Risk Mitigation for Healthcare
Feb 2011
When you think of IT disaster recovery for a hospital, you might envision a plan for protecting critical patient data if the facility is struck by a flood or a fire. What does not immediately come...
Provided by Hewlett-Packard (HP)
-
Whitepapers
The Formula for Project Success
Apr 2011
We can learn a lot about project management from NASA's race to the moon. However, successfully managing work isn't rocket science. It begins with aligning corporate strategy and workforce...
Provided by AtTask
-
White Papers
Consumer-Specified Service License Selection and Composition
Nov 2007
Service oriented computing represents the convergence of technology with an understanding of cross organizational business processes. A service license describes the terms and conditions for the...
Provided by University of Trento
-
Whitepapers
International Technology Group: Value Proposition for IBM Power Systems - Platform Choices for the Enterprise SAP Infrastructure
Jun 2011
In today's environment the central issue becomes how to maintain competitive momentum while reducing costs. SAP solutions can play a major role in achieving the former. New approaches to the...
Provided by IBM
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White Papers
A Software to Manage Risks in Project's Negotiations
May 2008
The constant changes in social, economic and political scenarios have influenced how negotiation is discussed in organizations. In this paper, decision-making processes usually require great...
Provided by Federal University of Rio de Janeiro
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Whitepapers
GHY Customer Reference: Architecting an IT transformation for increased business innovation
Jun 2011
GHY International, a provider of customs brokerage services, wanted to increase its ability to provide rapid, reliable service while focusing IT resources on delivering business value. Read this...
Provided by IBM
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Whitepapers
Avoiding 7 project portfolio pitfalls: Manager's guide
Oct 2012
Do projects seem to appear out of nowhere? Do you find yourself scrambling to pull together reports for executives? Download this free guide and learn about several project portfolio management...
Provided by AtTask
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Podcasts
The Distinct Edge Group leverages Skillsoft project management content
Dec 2012
Virginia Clark, Co-founder of The Distinct Edge Group and former CLO of SAP and Unisys, utilizes Skillsoft content with clients to prepare employees for the project management certification. It's...
Provided by SkillSoft
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Case Studies
SPSS Statistics Case Study: Metro Spinal Clinic supports ground-breaking research
Jan 2013
Metro Spinal Clinic found paper forms didn’t allow patients a way to pinpoint their pain issues. With the help of IBM® SPSS® software, Metro developed an online graphical interface...
Provided by IBM
