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it reliability
(210 results)-
White Papers
Leveraging Capex-Free Managed Hosting (Yankee Group)
Jun 2008
SMBs have used IT strategies to compete effectively with both large enterprises and other small companies. But as SMBs adopt more technology, they struggle with managing it. High capital costs and...
Provided by The Planet
-
White Papers
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
Nov 2006
When today's businesses run 24/7 on fewer IT dollars, the relentless job of supporting employees, suppliers, business partners, and customers is an organizational necessity and one of the biggest...
Provided by NTRglobal
-
Whitepapers
Stay on course in any economic conditions with SOA
Jul 2009
With the economy in constant fluctuation, this white paper is especially timely. "Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives" defines the...
Provided by IBM
-
Whitepapers
Managing the Dynamic Desktop with Microsoft System Center Solutions
Sep 2009
For IT professionals responsible for deploying, managing and securing their organizations' desktop resources new challenges are emerging. Workforce and work style changes require access to...
Provided by Microsoft
-
Whitepapers
Justifying SQL Server Management Tools in a Down Economy
Oct 2009
These days, it's tough being part of an IT organization. Your budget's being slashed due to the downturn in the economy, but you're being told to keep service levels high. How do you balance a...
Provided by Quest Software, now a part of Dell
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Whitepapers
Flexible IT contains costs, boosts efficiency
Oct 2009
Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to do more with less....
Provided by IBM
-
Downloads
CDPS Analyst Interview with John Webster of Illuminata
Oct 2009
Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with...
Provided by IBM
-
Webcasts
Unlock key strategies for successful systems development
Oct 2009
Are you involved in developing embedded software, systems engineering or designing systems of systems? Are you interested to know what challenges your peers face and what practices they have put...
Provided by IBM
-
Webcasts
Bridging the Embedded Software Development Gap
Dec 2008
Forrester Senior Analyst Roy Wildeman as he discusses how embedded software raises both the rewards and risks of product innovation. During this Webcast you will learn from Forrester about key...
Provided by IBM
-
Webcasts
Getting Started: Windows Logo Program Part 1
Dec 2009
The presenter of this webcast takes the attendee through the end-to-end process of qualifying for a logo, including how to access logo program requirements and policies, how to run logo program...
Provided by Microsoft
-
Webcasts
Getting Started: Windows Logo Program Part 2
Dec 2009
The presenter of this webcast takes the attendee through the end-to-end process of qualifying for a logo, including how to access logo program requirements and policies, how to run logo program...
Provided by Microsoft
-
Webcasts
Windows Logo Program Device Fundamentals Overview
Dec 2009
This webcast explains the purpose of device fundamentals tests, what partners need to be aware of before running these tests, and debugging tips.
Provided by Microsoft
-
Webcasts
Winqual Device Metadata Submissions
Dec 2009
The presenter of this webcast walks through the process to submit device metadata on the Windows Quality Online Services (Winqual) site. In addition, the presenter reviews the business rules that...
Provided by Microsoft
-
Webcasts
What~s New in Windows Logo Kit (WLK) 1.5
Dec 2009
This session provides a technical overview of the Windows Logo Kit (WLK) and details the changes implemented in WLK 1.5. This session also discusses the WLK release schedule and the retirement...
Provided by Microsoft
-
White Papers
IT Operations: An Automation Odyssey
Jan 2010
According to Forrester's new report, 75% of a typical IT budget is spent on maintaining existing systems. A combination of forces, including skyrocketing complexity, wider distribution of IT...
Provided by Kaseya International
-
Downloads
Software Trial: AdminStudio® Migrates MSIs to Windows® 7 and App-V® Fast
Feb 2010
AdminStudio® allows IT to quickly prepare reliable virtual and MSI packages for error-free rollout with deployment solutions like SCCM, ZENworks, and LANDesk. AdminStudio also provides tools to...
Provided by Flexera Software
-
Webcasts
ITIL Gain without the Pain: A Pragmatic Approach to Getting Started with ITIL
Jan 2010
Join leading analyst firm EMA and KACE in this hour long webcast to learn how a practical, targeted implementation of ITIL best practices can quickly and cost-effectively deliver the benefits of...
Provided by KACE
-
White Papers
The IT Consulting Skill Set
Feb 2001
What do we sell when we sell consulting? We may be selling technical skill, a project implementation, or a report comparing different technical options. For any consultant who has worked for a...
Provided by TechRepublic
-
White Papers
Reduce IT Cost by Simplifying and Improving Data Center Operations Management
Jan 2009
IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.
Provided by BMC Software
-
Research
The CIO Profile
Oct 2005
Although CIOs have more access to the business than they did even a year ago, their background and time management choices have typecast them as technology specialists. Most business users view...
Provided by Forrester Research
-
Webcasts
Momentum Webcast: What You Should Know About Your Microsoft Enterprise Agreement Annual True-Up (Level 100)
Nov 2009
The attendee of this webcast will learn how Microsoft and the channel Enterprise Software Advisor (ESA) can help to prepare for the upcoming Microsoft Enterprise Agreement Annual True-Up. The...
Provided by Microsoft
-
Webcasts
Microsoft Citizen Service Platform: Empowering Government to Serve Citizens and Demonstrate Transparency
Oct 2009
The attendee of this webcast will learn how one can modernize the technology solutions in incremental steps that are tailored to the budget and schedule requirements, enhancing the systems over...
Provided by Microsoft
-
Webcasts
Logo Categories for the Windows Logo Program for Hardware
Sep 2009
The presenters of this webcast discuss the windows logo program for hardware and provide some clarification around device categorization and test requirements. In addition, the presenter shows a...
Provided by Microsoft
-
White Papers
Ride the Express Lane in the Journey to Speed ITIL® Adoption
Jun 2008
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely...
Provided by BMC Software
-
White Papers
Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency
Dec 2009
Modernizing IT: Strategies for Improving Service and Reducing Costs. To meet business demands for higher levels of performance and availability - all while adding services and reducing costs - IT...
Provided by BMC Software
-
Webcasts
Virtual Lifecycle Management
Sep 2009
Overrun by virtual sprawl? Frustrated with the complexity of your virtual environment ? Struggling to balance agility with control? Join BMC and learn how IT organizations have addressed...
Provided by BMC Software
-
White Papers
IT Project and Portfolio Management and Application Life Cycle: Understanding the Market and Enabling IT/Business Coordination
Feb 2006
Today, Global 2000 organizations are striving to gain strategic advantage and efficiencies of scale through better governance and management of IT projects and programs. This executive level...
Provided by Borland Software
-
White Papers
"Combating" Hostaphobia
Mar 2010
Get this free guide and learn what you can do to overcome hostaphobia and why hosted services can be beneficial to you and your business, allowing you to manage a more productive and efficient IT...
Provided by Apptix
-
White Papers
Balancing eDiscovery and Compliance Obligations with IT Operational and Budget Constraints
May 2010
In this whitepaper, IDC examines the practical approaches the IT organization must consider so that it can effectively execute on the corporation's compliance and eDiscovery objectives while still...
Provided by Iron Mountain
-
White Papers
Oracle Enterprise Manager 11g Configuration Management Pack: Delivering Open, Integrated and Application Aware Configuration Management
Apr 2010
Oracle Enterprise Manager 11g Configuration Management Pack supports Oracle and Non-Oracle software enabling management of IT configurations through a broad and deep coverage of configuration...
Provided by Oracle
-
White Papers
Oracle Enterprise Manager Ops Center: Changing the Economics of Datacenter Operations
Feb 2010
In today's tight economy, every organization is trying to reduce costs wherever possible. Although IT is a key contributor to the business of any modern organization, it's also a significant drain...
Provided by Oracle
-
Whitepapers
Understanding HP BladeSystem Matrix Technology
Jun 2010
The effort to meet the demands of business and still hold the line of costs is leading to a dramatic rise in IT sprawl as more and more computing resources proliferate throughout the business, but...
Provided by Hewlett-Packard (HP)
-
Case Studies
BCS Gets Ongoing Value From LANSA
Jul 2009
This case study studies the PMS system employed by Body Corporate Services (BCS). BCS deals in the title transfers business. In the beginning, the company employed readymade strata management...
Provided by LANSA
-
White Papers
TEC Paper (CIO) - How IT Can Help Companies Make Better, Faster Decision
Jul 2010
"IT management in small and medium companies can and must understand the information needs and language of their business colleagues. Additionally, Line-of-business managers can and must see IT...
Provided by SAP
-
Whitepapers
Optimized Virtualization with Citrix, Dell & Intel
Aug 2010
To succeed in today's increasingly complex and demanding business environments, IT departments must be able to take on greater workloads, support greater demand for user productivity and manage...
Provided by Dell, Inc., Intel, Inc. & Citrix Systems
-
Whitepapers
Drive Even Greater Efficiency With Virtualization
Mar 2010
This report examines the transition from a period of Strategic Consolidation to one of focused Process Improvement, stages two to three in Forrester's Virtualization Maturity Model. Through...
Provided by Hewlett-Packard (HP)
-
White Papers
Oracle Grid Engine - Enhance
Oct 2010
Today's global business environment is rife with challenges as companies strive to meet increasingly stiff requirements from customers, partners, and regulatory agencies while operating under...
Provided by Oracle
-
White Papers
Advanced Uses of Oracle Enterprise Manager 11g
Sep 2010
In today's business environment, many organizations depend on IT to deliver always-on systems and mission-critical services. But behind the scenes, IT organizations are coping with more and more...
Provided by Oracle
-
White Papers
Dynamic Updates for Web and Cloud Applications
Aug 2010
The center of mass for newly-released applications is shifting from traditional, desktop or server programs, toward web and cloud computing applications. This shift is favorable to end-users, but...
Provided by Association for Computing Machinery
-
Whitepapers
A Day in the Life of a U.S. Information Worker
Sep 2010
This Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with...
Provided by Citrix Online
-
White Papers
Fuzzy Multi-State Allocation of the Diesel Engine Fuel Supply System
Feb 2009
To reduce the inapplicability of binary state models in system reliability analysis, fuzzy multi-state reliability allocation model is presented in this paper. In the presented model, the fuzzy...
Provided by Dalian University Of Technology
-
White Papers
The Relationships Between It Flexibility, It-Business Strategic Alignment, and It Capability
Feb 2011
What seems to still be the main concern for managers in the corporate world across the globe is IT-business strategic alignment. This paper seeks to address the research problem about the lack of...
Provided by Universiti Teknologi Malaysia
-
Whitepapers
The Benefits of Investing in ITIL� Advanced Certification
Mar 2011
This whitepaper presents the findings of a research project conducted by ITpreneurs to determine the value of advanced ITIL certification for IT professionals and the benefits gained by their...
Provided by Global Knowledge
-
Case Studies
The International Language of Business
Sep 2010
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
Provided by Citrix Online
-
White Papers
Low-Cost Hardware Fault Detection and Diagnosis for Multicore Systems
Dec 2009
Continued technology scaling is resulting in systems with billions of devices. Consequently, these devices are prone to failures from various sources resulting in a growing reliability threat. As...
Provided by Association for Computing Machinery
-
White Papers
Semantics-Aware Trace Analysis
Jun 2009
As computer systems continue to become more powerful and complex, so do programs. High-level abstractions introduced to deal with complexity in large programs, while simplifying human reasoning,...
Provided by Association for Computing Machinery
-
Whitepapers
Forrester Case Study Report on Lotus Notes/Domino V8.5 Economic Benefits
Mar 2011
In this prerecorded Webcast, senior Forrester analysts present a Total Economic Impact (TEI) case study summary on Lotus Notes and Domino 8.5. The Forrester TEI methodology, developed by Forrester...
Provided by IBM
-
White Papers
A Framework for Reliable and Efficient Data Placement in Distributed Computing Systems
Jan 2011
Data placement is an essential part of today's distributed applications since moving the data close to the application has many benefits. The increasing data requirements of both scientific and...
Provided by University of Wisconsin-Madison
-
White Papers
The 2010 Application Delivery Handbook
Mar 2011
While ensuring acceptable application delivery has always been important, it historically was not a top of mind issue for the majority of IT organizations. That changed several years ago when IT...
Provided by CA
-
White Papers
Integrated System Management and Support
Feb 2011
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos, with different...
Provided by Oracle
-
White Papers
IT Value Transformation Roadmap - Cloud Strategy Brief
Feb 2011
IT organizations are perceived by the business in one of two ways - either as a cost center or a center of strategic value. Research has identified a common pattern of activity across...
Provided by VMware
-
White Papers
Triage: Diagnosing Production Run Failures at the User's Site
Oct 2007
Diagnosing production run failures is a challenging yet important task. Most previous work focuses on offsite diagnosis, i.e. development site diagnosis with the programmers present. This is...
Provided by Association for Computing Machinery
-
White Papers
Durability of Replicated Distributed Storage Systems
Jun 2008
The authors study the problem of guaranteeing data durability in distributed storage systems based on replication. The work is motivated by several several recent efforts to build such systems in...
Provided by Association for Computing Machinery
-
White Papers
Virtually Eliminating Router Bugs
Dec 2009
Software bugs in routers lead to network outages, security vulnerabilities, and other unexpected behavior. Rather than simply crashing the router, bugs can violate protocol semantics, rendering...
Provided by Association for Computing Machinery
-
White Papers
Wireless Reliability: Rethinking 802.11 Packet Loss
Oct 2007
Wireless enabled devices are ubiquitous in today's computing environment. Businesses, universities, and home users alike are taking advantage of the easy deployment of wireless devices to provide...
Provided by University of Notre Dame (Mendoza)
-
White Papers
The Future of IT Governance
Jul 2008
The purpose of IT governance is to make decisions that ensure IT investments help achieve institutional goals. To do that, IT governance focuses on matters of key strategic value - baseline...
Provided by EDUCAUSE
-
Whitepapers
A Day in the Life of a U.S. Information Worker
Sep 2010
This Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with...
Provided by Citrix Online
-
White Papers
Dynamic Updates for Web and Cloud Applications
Aug 2010
The center of mass for newly-released applications is shifting from traditional, desktop or server programs, toward web and cloud computing applications. This shift is favorable to end-users, but...
Provided by Association for Computing Machinery
-
White Papers
Advanced Uses of Oracle Enterprise Manager 11g
Sep 2010
In today's business environment, many organizations depend on IT to deliver always-on systems and mission-critical services. But behind the scenes, IT organizations are coping with more and more...
Provided by Oracle
-
White Papers
Oracle Grid Engine - Enhance
Oct 2010
Today's global business environment is rife with challenges as companies strive to meet increasingly stiff requirements from customers, partners, and regulatory agencies while operating under...
Provided by Oracle
-
Whitepapers
Drive Even Greater Efficiency With Virtualization
Mar 2010
This report examines the transition from a period of Strategic Consolidation to one of focused Process Improvement, stages two to three in Forrester's Virtualization Maturity Model. Through...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Optimized Virtualization with Citrix, Dell & Intel
Aug 2010
To succeed in today's increasingly complex and demanding business environments, IT departments must be able to take on greater workloads, support greater demand for user productivity and manage...
Provided by Dell, Inc., Intel, Inc. & Citrix Systems
-
White Papers
TEC Paper (CIO) - How IT Can Help Companies Make Better, Faster Decision
Jul 2010
"IT management in small and medium companies can and must understand the information needs and language of their business colleagues. Additionally, Line-of-business managers can and must see IT...
Provided by SAP
-
Case Studies
BCS Gets Ongoing Value From LANSA
Jul 2009
This case study studies the PMS system employed by Body Corporate Services (BCS). BCS deals in the title transfers business. In the beginning, the company employed readymade strata management...
Provided by LANSA
-
Whitepapers
Understanding HP BladeSystem Matrix Technology
Jun 2010
The effort to meet the demands of business and still hold the line of costs is leading to a dramatic rise in IT sprawl as more and more computing resources proliferate throughout the business, but...
Provided by Hewlett-Packard (HP)
-
Webcasts
Business Insights Webcast: Application Virtualization (App-V) Enterprise Return on Investment
Jun 2010
Quantifying the business value of IT investment is vital in today's tough economic climate. Every investment is expected to show strong and tangible financial return. To help organizations assess...
Provided by Microsoft
-
White Papers
Oracle Enterprise Manager Ops Center: Changing the Economics of Datacenter Operations
Feb 2010
In today's tight economy, every organization is trying to reduce costs wherever possible. Although IT is a key contributor to the business of any modern organization, it's also a significant drain...
Provided by Oracle
-
White Papers
Oracle Enterprise Manager 11g Configuration Management Pack: Delivering Open, Integrated and Application Aware Configuration Management
Apr 2010
Oracle Enterprise Manager 11g Configuration Management Pack supports Oracle and Non-Oracle software enabling management of IT configurations through a broad and deep coverage of configuration...
Provided by Oracle
-
White Papers
Balancing eDiscovery and Compliance Obligations with IT Operational and Budget Constraints
May 2010
In this whitepaper, IDC examines the practical approaches the IT organization must consider so that it can effectively execute on the corporation's compliance and eDiscovery objectives while still...
Provided by Iron Mountain
-
Whitepapers
Overview of IT Service Managment Using the IT Infrastructure Library (ITIL)
May 2010
This white paper introduces managers with an interest in information technology to the ITIL. You will become familiar with ITIL processes and understand where ITIL fits within your organization....
Provided by Global Knowledge
-
Whitepapers
Is Preventing Fragmentation Needed in Today's Environment?
Apr 2012
Today the number of files stored on volumes is much greater than in times past. The increase in the number of files not only necessitates larger storage capacities but, due to inherent...
Provided by Condusiv Technologies
-
White Papers
"Combating" Hostaphobia
Mar 2010
Get this free guide and learn what you can do to overcome hostaphobia and why hosted services can be beneficial to you and your business, allowing you to manage a more productive and efficient IT...
Provided by Apptix
-
Webcasts
Virtual Lifecycle Management
Sep 2009
Overrun by virtual sprawl? Frustrated with the complexity of your virtual environment ? Struggling to balance agility with control? Join BMC and learn how IT organizations have addressed...
Provided by BMC Software
-
White Papers
Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency
Dec 2009
Modernizing IT: Strategies for Improving Service and Reducing Costs. To meet business demands for higher levels of performance and availability - all while adding services and reducing costs - IT...
Provided by BMC Software
-
White Papers
Ride the Express Lane in the Journey to Speed ITIL® Adoption
Jun 2008
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely...
Provided by BMC Software
-
Webcasts
Logo Categories for the Windows Logo Program for Hardware
Sep 2009
The presenters of this webcast discuss the windows logo program for hardware and provide some clarification around device categorization and test requirements. In addition, the presenter shows a...
Provided by Microsoft
-
Webcasts
Microsoft Citizen Service Platform: Empowering Government to Serve Citizens and Demonstrate Transparency
Oct 2009
The attendee of this webcast will learn how one can modernize the technology solutions in incremental steps that are tailored to the budget and schedule requirements, enhancing the systems over...
Provided by Microsoft
-
Webcasts
Momentum Webcast: What You Should Know About Your Microsoft Enterprise Agreement Annual True-Up (Level 100)
Nov 2009
The attendee of this webcast will learn how Microsoft and the channel Enterprise Software Advisor (ESA) can help to prepare for the upcoming Microsoft Enterprise Agreement Annual True-Up. The...
Provided by Microsoft
-
White Papers
Reduce IT Cost by Simplifying and Improving Data Center Operations Management
Jan 2009
IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.
Provided by BMC Software
-
Webcasts
ITIL Gain without the Pain: A Pragmatic Approach to Getting Started with ITIL
Jan 2010
Join leading analyst firm EMA and KACE in this hour long webcast to learn how a practical, targeted implementation of ITIL best practices can quickly and cost-effectively deliver the benefits of...
Provided by KACE
-
White Papers
Oracle Enterprise Manager 11g Configuration Management Pack: Delivering Open, Integrated and Application Aware Configuration Management
Apr 2010
Oracle Enterprise Manager 11g Configuration Management Pack supports Oracle and Non-Oracle software enabling management of IT configurations through a broad and deep coverage of configuration...
Provided by Oracle
-
White Papers
Oracle Enterprise Manager Ops Center: Changing the Economics of Datacenter Operations
Feb 2010
In today's tight economy, every organization is trying to reduce costs wherever possible. Although IT is a key contributor to the business of any modern organization, it's also a significant drain...
Provided by Oracle
-
Webcasts
Business Insights Webcast: Application Virtualization (App-V) Enterprise Return on Investment
Jun 2010
Quantifying the business value of IT investment is vital in today's tough economic climate. Every investment is expected to show strong and tangible financial return. To help organizations assess...
Provided by Microsoft
-
Whitepapers
Understanding HP BladeSystem Matrix Technology
Jun 2010
The effort to meet the demands of business and still hold the line of costs is leading to a dramatic rise in IT sprawl as more and more computing resources proliferate throughout the business, but...
Provided by Hewlett-Packard (HP)
-
Case Studies
BCS Gets Ongoing Value From LANSA
Jul 2009
This case study studies the PMS system employed by Body Corporate Services (BCS). BCS deals in the title transfers business. In the beginning, the company employed readymade strata management...
Provided by LANSA
-
White Papers
TEC Paper (CIO) - How IT Can Help Companies Make Better, Faster Decision
Jul 2010
"IT management in small and medium companies can and must understand the information needs and language of their business colleagues. Additionally, Line-of-business managers can and must see IT...
Provided by SAP
-
Whitepapers
Optimized Virtualization with Citrix, Dell & Intel
Aug 2010
To succeed in today's increasingly complex and demanding business environments, IT departments must be able to take on greater workloads, support greater demand for user productivity and manage...
Provided by Dell, Inc., Intel, Inc. & Citrix Systems
-
Whitepapers
Drive Even Greater Efficiency With Virtualization
Mar 2010
This report examines the transition from a period of Strategic Consolidation to one of focused Process Improvement, stages two to three in Forrester's Virtualization Maturity Model. Through...
Provided by Hewlett-Packard (HP)
-
White Papers
Oracle Grid Engine - Enhance
Oct 2010
Today's global business environment is rife with challenges as companies strive to meet increasingly stiff requirements from customers, partners, and regulatory agencies while operating under...
Provided by Oracle
-
White Papers
Advanced Uses of Oracle Enterprise Manager 11g
Sep 2010
In today's business environment, many organizations depend on IT to deliver always-on systems and mission-critical services. But behind the scenes, IT organizations are coping with more and more...
Provided by Oracle
-
White Papers
Dynamic Updates for Web and Cloud Applications
Aug 2010
The center of mass for newly-released applications is shifting from traditional, desktop or server programs, toward web and cloud computing applications. This shift is favorable to end-users, but...
Provided by Association for Computing Machinery
-
Whitepapers
A Day in the Life of a U.S. Information Worker
Sep 2010
This Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with...
Provided by Citrix Online
-
White Papers
The Future of IT Governance
Jul 2008
The purpose of IT governance is to make decisions that ensure IT investments help achieve institutional goals. To do that, IT governance focuses on matters of key strategic value - baseline...
Provided by EDUCAUSE
-
White Papers
Wireless Reliability: Rethinking 802.11 Packet Loss
Oct 2007
Wireless enabled devices are ubiquitous in today's computing environment. Businesses, universities, and home users alike are taking advantage of the easy deployment of wireless devices to provide...
Provided by University of Notre Dame (Mendoza)
-
White Papers
Virtually Eliminating Router Bugs
Dec 2009
Software bugs in routers lead to network outages, security vulnerabilities, and other unexpected behavior. Rather than simply crashing the router, bugs can violate protocol semantics, rendering...
Provided by Association for Computing Machinery
-
White Papers
Durability of Replicated Distributed Storage Systems
Jun 2008
The authors study the problem of guaranteeing data durability in distributed storage systems based on replication. The work is motivated by several several recent efforts to build such systems in...
Provided by Association for Computing Machinery
-
White Papers
Triage: Diagnosing Production Run Failures at the User's Site
Oct 2007
Diagnosing production run failures is a challenging yet important task. Most previous work focuses on offsite diagnosis, i.e. development site diagnosis with the programmers present. This is...
Provided by Association for Computing Machinery
-
White Papers
Voice over IP (VoIP) Implementation Guide for Network Performance Management
Nov 2005
The long-hyped convergence of voice and data onto a single network is finally becoming reality. Major industry magazines and analysts are now discussing the explosion of VoIP deployments, and...
Provided by NetScout Systems
-
White Papers
IT Value Transformation Roadmap - Cloud Strategy Brief
Feb 2011
IT organizations are perceived by the business in one of two ways - either as a cost center or a center of strategic value. Research has identified a common pattern of activity across...
Provided by VMware
-
White Papers
Integrated System Management and Support
Feb 2011
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos, with different...
Provided by Oracle
-
White Papers
Business Process Management II: Best Practices of Boeing and UPS
Oct 2006
This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from...
Provided by APQC
-
White Papers
The 2010 Application Delivery Handbook
Mar 2011
While ensuring acceptable application delivery has always been important, it historically was not a top of mind issue for the majority of IT organizations. That changed several years ago when IT...
Provided by CA
-
White Papers
A Framework for Reliable and Efficient Data Placement in Distributed Computing Systems
Jan 2011
Data placement is an essential part of today's distributed applications since moving the data close to the application has many benefits. The increasing data requirements of both scientific and...
Provided by University of Wisconsin-Madison
-
Whitepapers
Forrester Case Study Report on Lotus Notes/Domino V8.5 Economic Benefits
Mar 2011
In this prerecorded Webcast, senior Forrester analysts present a Total Economic Impact (TEI) case study summary on Lotus Notes and Domino 8.5. The Forrester TEI methodology, developed by Forrester...
Provided by IBM
-
White Papers
Semantics-Aware Trace Analysis
Jun 2009
As computer systems continue to become more powerful and complex, so do programs. High-level abstractions introduced to deal with complexity in large programs, while simplifying human reasoning,...
Provided by Association for Computing Machinery
-
White Papers
Low-Cost Hardware Fault Detection and Diagnosis for Multicore Systems
Dec 2009
Continued technology scaling is resulting in systems with billions of devices. Consequently, these devices are prone to failures from various sources resulting in a growing reliability threat. As...
Provided by Association for Computing Machinery
-
White Papers
Forrester Best Practices: How IT Must Shape and Manage Demand
Jun 2006
Download the Forrester Research white paper, "How IT Must Shape and Manage Demand," to read about best practices in IT demand management, a critical IT governance process that: Aligns IT...
Provided by FrontRange Solutions
-
Case Studies
The International Language of Business
Sep 2010
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
Provided by Citrix Online
-
White Papers
Centers of Excellence: Optimize Your Business and IT Value
Nov 2006
Download this SAP white paper to read about the many direct benefits you can derive from implementing certified centers of excellence (COEs) in your organization. The paper presents the results of...
Provided by SAP
-
White Papers
The Relationships Between It Flexibility, It-Business Strategic Alignment, and It Capability
Feb 2011
What seems to still be the main concern for managers in the corporate world across the globe is IT-business strategic alignment. This paper seeks to address the research problem about the lack of...
Provided by Universiti Teknologi Malaysia
-
White Papers
Fuzzy Multi-State Allocation of the Diesel Engine Fuel Supply System
Feb 2009
To reduce the inapplicability of binary state models in system reliability analysis, fuzzy multi-state reliability allocation model is presented in this paper. In the presented model, the fuzzy...
Provided by Dalian University Of Technology
-
White Papers
Reliability Analysis for Component-Based Software System in Open Distributed Environments
May 2007
Internet provides an open, dynamic, and uncertain environment. Component-based software development in this environment faces more challenges with built upon a set of heterogeneous, autonomous...
Provided by Zhejiang Gongshang University
-
Research
Creating the Strategic Plan for Today's IT
Jun 2006
IT's strategic plan is an essential tool to run IT like a business. The strategic plan for today's IT is different from the strategic plans that IT may have developed five years ago. It is...
Provided by Forrester Research
-
Research
Invisible IT: Unplanned, Untracked, and Unmanaged
Mar 2007
Most IT organizations are faced with more demand than they can fulfill. This ranges from strategic demand for new projects that drive innovation to tactical demand for tasks like provisioning new...
Provided by Forrester Research
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Case Studies
Communication Leader Motorola's Global IT Support Is Streamlined by TCS
Mar 2011
With IT becoming the nerve center of global enterprises, ensuring its continuous availability has become a key business imperative. For global communication leader Motorola, the success of its...
Provided by Tata Consultancy Services
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White Papers
Improved Device Driver Reliability Through Hardware Verification Reuse
Mar 2011
Faulty device drivers are a major source of operating system failures. The authors argue that the underlying cause of many driver faults is the separation of two highly-related tasks: device...
Provided by Association for Computing Machinery
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White Papers
Virtual Desktops: Simplifying Enterprise Desktop Management
Apr 2007
This white paper from Ziff Davis Media highlights the manageability and availability benefits that you can gain by moving from conventional desktop PCs to a Virtual Desktop Infrastructure (VDI)....
Provided by VMware
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White Papers
Efficient Ticket Routing by Resolution Sequence Mining
Mar 2008
IT problem management calls for quick identification of re-solvers to reported problems. The efficiency of this process highly depends on ticket routing-transferring problem ticket among various...
Provided by Association for Computing Machinery
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White Papers
Assessing Expertise Awareness in Resolution Networks
May 2010
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its customers. The...
Provided by Arizona State University
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White Papers
Content-Aware Resolution Sequence Mining for Ticket Routing
Jun 2010
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert groups, to...
Provided by Arizona State University
