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it reliability
(209 results)-
White Papers
Oracle Grid Engine - Enhance
Oct 2010
Today's global business environment is rife with challenges as companies strive to meet increasingly stiff requirements from customers, partners, and regulatory agencies while operating under...
Provided by Oracle
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White Papers
Advanced Uses of Oracle Enterprise Manager 11g
Sep 2010
In today's business environment, many organizations depend on IT to deliver always-on systems and mission-critical services. But behind the scenes, IT organizations are coping with more and more...
Provided by Oracle
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White Papers
Dynamic Updates for Web and Cloud Applications
Aug 2010
The center of mass for newly-released applications is shifting from traditional, desktop or server programs, toward web and cloud computing applications. This shift is favorable to end-users, but...
Provided by Association for Computing Machinery
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Whitepapers
A Day in the Life of a U.S. Information Worker
Sep 2010
This Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with...
Provided by Citrix Online
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White Papers
The Future of IT Governance
Jul 2008
The purpose of IT governance is to make decisions that ensure IT investments help achieve institutional goals. To do that, IT governance focuses on matters of key strategic value - baseline...
Provided by EDUCAUSE
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White Papers
Wireless Reliability: Rethinking 802.11 Packet Loss
Oct 2007
Wireless enabled devices are ubiquitous in today's computing environment. Businesses, universities, and home users alike are taking advantage of the easy deployment of wireless devices to provide...
Provided by University of Notre Dame (Mendoza)
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White Papers
Virtually Eliminating Router Bugs
Dec 2009
Software bugs in routers lead to network outages, security vulnerabilities, and other unexpected behavior. Rather than simply crashing the router, bugs can violate protocol semantics, rendering...
Provided by Association for Computing Machinery
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White Papers
Durability of Replicated Distributed Storage Systems
Jun 2008
The authors study the problem of guaranteeing data durability in distributed storage systems based on replication. The work is motivated by several several recent efforts to build such systems in...
Provided by Association for Computing Machinery
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White Papers
Triage: Diagnosing Production Run Failures at the User's Site
Oct 2007
Diagnosing production run failures is a challenging yet important task. Most previous work focuses on offsite diagnosis, i.e. development site diagnosis with the programmers present. This is...
Provided by Association for Computing Machinery
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White Papers
IT Value Transformation Roadmap - Cloud Strategy Brief
Feb 2011
IT organizations are perceived by the business in one of two ways - either as a cost center or a center of strategic value. Research has identified a common pattern of activity across...
Provided by VMware
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White Papers
Integrated System Management and Support
Feb 2011
In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos, with different...
Provided by Oracle
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White Papers
Business Process Management II: Best Practices of Boeing and UPS
Oct 2006
This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating the transition from...
Provided by APQC
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White Papers
The 2010 Application Delivery Handbook
Mar 2011
While ensuring acceptable application delivery has always been important, it historically was not a top of mind issue for the majority of IT organizations. That changed several years ago when IT...
Provided by CA
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White Papers
A Framework for Reliable and Efficient Data Placement in Distributed Computing Systems
Jan 2011
Data placement is an essential part of today's distributed applications since moving the data close to the application has many benefits. The increasing data requirements of both scientific and...
Provided by University of Wisconsin-Madison
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Whitepapers
Forrester Case Study Report on Lotus Notes/Domino V8.5 Economic Benefits
Mar 2011
In this prerecorded Webcast, senior Forrester analysts present a Total Economic Impact (TEI) case study summary on Lotus Notes and Domino 8.5. The Forrester TEI methodology, developed by Forrester...
Provided by IBM
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White Papers
Semantics-Aware Trace Analysis
Jun 2009
As computer systems continue to become more powerful and complex, so do programs. High-level abstractions introduced to deal with complexity in large programs, while simplifying human reasoning,...
Provided by Association for Computing Machinery
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White Papers
Low-Cost Hardware Fault Detection and Diagnosis for Multicore Systems
Dec 2009
Continued technology scaling is resulting in systems with billions of devices. Consequently, these devices are prone to failures from various sources resulting in a growing reliability threat. As...
Provided by Association for Computing Machinery
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White Papers
Forrester Best Practices: How IT Must Shape and Manage Demand
Jun 2006
Download the Forrester Research white paper, "How IT Must Shape and Manage Demand," to read about best practices in IT demand management, a critical IT governance process that: Aligns IT...
Provided by FrontRange Solutions
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Case Studies
The International Language of Business
Sep 2010
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
Provided by Citrix Online
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White Papers
The Relationships Between It Flexibility, It-Business Strategic Alignment, and It Capability
Feb 2011
What seems to still be the main concern for managers in the corporate world across the globe is IT-business strategic alignment. This paper seeks to address the research problem about the lack of...
Provided by Universiti Teknologi Malaysia
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White Papers
Fuzzy Multi-State Allocation of the Diesel Engine Fuel Supply System
Feb 2009
To reduce the inapplicability of binary state models in system reliability analysis, fuzzy multi-state reliability allocation model is presented in this paper. In the presented model, the fuzzy...
Provided by Dalian University Of Technology
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Case Studies
Communication Leader Motorola's Global IT Support Is Streamlined by TCS
Mar 2011
With IT becoming the nerve center of global enterprises, ensuring its continuous availability has become a key business imperative. For global communication leader Motorola, the success of its...
Provided by Tata Consultancy Services
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White Papers
Improved Device Driver Reliability Through Hardware Verification Reuse
Mar 2011
Faulty device drivers are a major source of operating system failures. The authors argue that the underlying cause of many driver faults is the separation of two highly-related tasks: device...
Provided by Association for Computing Machinery
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White Papers
Virtual Desktops: Simplifying Enterprise Desktop Management
Apr 2007
This white paper from Ziff Davis Media highlights the manageability and availability benefits that you can gain by moving from conventional desktop PCs to a Virtual Desktop Infrastructure (VDI)....
Provided by VMware
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White Papers
Efficient Ticket Routing by Resolution Sequence Mining
Mar 2008
IT problem management calls for quick identification of re-solvers to reported problems. The efficiency of this process highly depends on ticket routing-transferring problem ticket among various...
Provided by Association for Computing Machinery
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White Papers
Assessing Expertise Awareness in Resolution Networks
May 2010
Problem resolution is a key issue in the IT service industry. A large service provider handles, on daily basis, thousands of tickets that report various types of problems from its customers. The...
Provided by Arizona State University
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White Papers
Content-Aware Resolution Sequence Mining for Ticket Routing
Jun 2010
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert groups, to...
Provided by Arizona State University
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Podcasts
TechNet Radio: IT Time - What's Next in System Center 2012
May 2011
It's IT Time and in today's episode, the speakers - -Group Product Manager here at Microsoft. Listen in as they preview the System Center 2012 suite of products and discuss how IT Pros can grapple...
Provided by Microsoft
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Podcasts
TechNet Radio: IT Time - Integrating Windows Phone Into Your IT Infrastructure
Apr 2011
Its IT Time and in this podcast, the speaker interviews a Sr. Technical Product Manager with the Windows Phone team. Tune in as they discuss how Windows Phone integrates with a business' IT...
Provided by Microsoft
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Whitepapers
The Right Foundation for Growing Global
Jul 2011
This landmark research reveals new insights into the real business value of integrated business applications, including cost reductions, data visibility and net income increases. (Bloomberg...
Provided by SAP
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Whitepapers
Using Best Practices for Software and Systems Development and Delivery
Mar 2007
When it comes to software and systems development, most midsize and large organizations are grappling with these questions: How can we develop critical software and systems more quickly? How can...
Provided by IBM
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Whitepapers
Top 10 Reasons to Automate Your IT Run Books
Nov 2007
Many of the largest, most sophisticated IT organizations are adopting run book automation, an emerging technology. While each organization has different priorities for implementing automation...
Provided by Hewlett-Packard (HP)
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White Papers
Underpinning Unified Communications: The 3 Essentials of Advanced IP Communications
Aug 2007
Discover the 3 essentials of advanced IP communications in this White Paper: Open standards Carrier grade reliability and resilience Extensive scalability These essential 3 characteristics...
Provided by Siemens
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White Papers
Oracle Empowers Business Process Excellence Through Business and IT Collaboration
Jul 2007
Oracle's unique offerings make it the vendor of choice to deliver complete solutions to companies ready to capitalize on the synergies between IT and the business that are only available through...
Provided by Oracle
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White Papers
SOA Test Methodology
Jul 2007
Service-Oriented Architecture (SOA) promises significant benefits to today's organizations. Successfully delivering SOA benefits, especially Business Agility and Component Reuse depends on the...
Provided by Torry Harris Business Solutions
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White Papers
Nucleus Research: ROI Measurements for Remote Support
Oct 2007
Read this report from Nucleus Research to learn how WebEx Support Center enables customer support centers and internal IT help desks to increase productivity, reduce costs, and increase customer...
Provided by WebEx Communications
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Whitepapers
Datamonitor Decision Matrix: Selecting an IT Systems Management Vendor
Mar 2007
The increasing complexity of IT infrastructures, coupled with the pressure on IT departments to be more efficient has given rise to increasing demand from enterprises for IT systems management...
Provided by IBM
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Webcasts
ITIL v3 and the Evolution of Service Management
Jun 2007
ITIL v3 has just been refreshed to reflect current best practice for service management. CoBIT v4.1 has just been revised and ISO IEC 20000 is undergoing a revision with a proposed part 3 right...
Provided by IBM
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Case Studies
The College of Family Physicians of Canada: College Reduces Server Hardware by 65 Percent, Speeds Backups by 50 Percent
Dec 2009
The College of Family Physicians of Canada (CFPC) is a not-for-profit organization that represents more than 22,000 members across the country. To resolve critical data-center cooling issues and...
Provided by Microsoft
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Whitepapers
Integrated Systems and Streamlined Practices Propel New, Responsive IT organizations
Sep 2012
Enterprise IT leaders must transform their organizations to be responsive to fast-changing business needs. They must focus on enabling business innovations. They know it, and have begun a...
Provided by IBM Australia
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White Papers
IT Operations: An Automation Odyssey
Jan 2010
According to Forrester's new report, 75% of a typical IT budget is spent on maintaining existing systems. A combination of forces, including skyrocketing complexity, wider distribution of IT...
Provided by Kaseya International
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Webcasts
What~s New in Windows Logo Kit (WLK) 1.5
Dec 2009
This session provides a technical overview of the Windows Logo Kit (WLK) and details the changes implemented in WLK 1.5. This session also discusses the WLK release schedule and the retirement...
Provided by Microsoft
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Webcasts
Winqual Device Metadata Submissions
Dec 2009
The presenter of this webcast walks through the process to submit device metadata on the Windows Quality Online Services (Winqual) site. In addition, the presenter reviews the business rules that...
Provided by Microsoft
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Webcasts
Windows Logo Program Device Fundamentals Overview
Dec 2009
This webcast explains the purpose of device fundamentals tests, what partners need to be aware of before running these tests, and debugging tips.
Provided by Microsoft
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Webcasts
Getting Started: Windows Logo Program Part 2
Dec 2009
The presenter of this webcast takes the attendee through the end-to-end process of qualifying for a logo, including how to access logo program requirements and policies, how to run logo program...
Provided by Microsoft
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Webcasts
Getting Started: Windows Logo Program Part 1
Dec 2009
The presenter of this webcast takes the attendee through the end-to-end process of qualifying for a logo, including how to access logo program requirements and policies, how to run logo program...
Provided by Microsoft
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Webcasts
Bridging the Embedded Software Development Gap
Dec 2008
Forrester Senior Analyst Roy Wildeman as he discusses how embedded software raises both the rewards and risks of product innovation. During this Webcast you will learn from Forrester about key...
Provided by IBM
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Webcasts
Unlock key strategies for successful systems development
Oct 2009
Are you involved in developing embedded software, systems engineering or designing systems of systems? Are you interested to know what challenges your peers face and what practices they have put...
Provided by IBM
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Downloads
CDPS Analyst Interview with John Webster of Illuminata
Oct 2009
Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with...
Provided by IBM
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Whitepapers
Flexible IT contains costs, boosts efficiency
Oct 2009
Like other midmarket companies today, you're probably focused on cost optimization. In the ForwardView article, "Work smarter, not harder: Flexible IT," experts suggest ways to do more with less....
Provided by IBM
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Whitepapers
Justifying SQL Server Management Tools in a Down Economy
Oct 2009
These days, it's tough being part of an IT organization. Your budget's being slashed due to the downturn in the economy, but you're being told to keep service levels high. How do you balance a...
Provided by Dell Software
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Whitepapers
Managing the Dynamic Desktop with Microsoft System Center Solutions
Sep 2009
For IT professionals responsible for deploying, managing and securing their organizations' desktop resources new challenges are emerging. Workforce and work style changes require access to...
Provided by Microsoft
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Whitepapers
Stay on course in any economic conditions with SOA
Jul 2009
With the economy in constant fluctuation, this white paper is especially timely. "Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives" defines the...
Provided by IBM
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White Papers
Satisfaction survey analysis using statistics: You'll be delighted with the results
Jun 2009
Satisfaction surveys are an important tool for assessing the satisfaction of your customers, employees, patients and readers. Without a reliable way to analyze the responses, however, you risk...
Provided by SPSS
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White Papers
The iPhone is Here to Stay: What's an Enterprise to do about it?
Mar 2009
End-users, including many executives, love the iPhone. And given their popularity IT managers are going to have to deal with iPhones and the security and manageability issues surrounding them....
Provided by Sybase iAnywhere
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Webcasts
Learn to Manage Your Non-Windows Systems with System Center Configuration Manager 2007
Apr 2009
Managing and reporting on change, configuration and system updates in a diverse environment isn't easy. Using multiple tools for tracking administrative rights add to the security risks, while...
Provided by Dell Software
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White Papers
The Necessary Convergence of IT and Facilities — Bringing the two groups together under one unified process
Mar 2009
In the quest to more effectively manage the IT infrastructure, many organizations are stymied by a disconnect between IT and Facilities. The two groups rarely collaborate and typically report...
Provided by Eaton
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Webcasts
Process Automation With Symantec
Nov 2008
Process automation has traditionally been reserved for only the largest organizations because of requirements like specialized development knowledge, integration complexity and expense. The fact...
Provided by Symantec
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Webcasts
Automated Procedural Controls Self Assessments, the Missing Piece to the Compliance Puzzle
Nov 2008
This webcast is targeted to organizations that are struggling with the costly, manual processes associated with IT compliance and passing audits. A majority of IT controls are procedural and must...
Provided by Symantec
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Whitepapers
Enterprise-Wide Compliance with System Center Configuration Manager 2007
Feb 2009
Microsoft's System Center Configuration Manager 2007 (Configuration Manager) is a powerful ally when you need to achieve, maintain and prove compliance. However, its primary focus is systems...
Provided by Dell Software
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White Papers
Compliance Rules: Best Practices for Cost-Effective, Comprehensive Compliance
Feb 2009
Unmanaged email and other ESI can trigger financial, productivity, and legal nightmares should your organization one day find itself embroiled in a workplace lawsuit. Best practices call for a...
Provided by MessageLabs, now part of Symantec
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Webcasts
ING Renault F1 Team Takes 1st Place with Symantec Enterprise Vault and NetApp
Jan 2009
View this Webcast to hear why and how joint customer Renault Formula 1 implemented Symantec Enterprise Vault (EV) and NetApp storage for email archival and discovery for over 400,000 messages a...
Provided by Symantec
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White Papers
Controlling Corporate Energy Consumption via the Enterprise Network
Jan 2009
Business leaders are defining sustainability initiatives that reduce their electrical power consumption and CO2 emissions in an effort to not only reduce energy costs, but to also be respectful of...
Provided by Cisco Systems
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White Papers
The Art of Lean Thinking: Influencing the IT Culture
Sep 2008
Today, an IT department has many reasons for adopting "lean" practices; saving costs is only the most obvious. Other objectives are to reduce time to market, offer more competitive products and...
Provided by SkillSoft
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White Papers
Leveraging IT Innovation: Releasing Business Potential Through the Creative Use of IT
Nov 2007
When it comes to describing a highly-functional IT department's best attributes, "creativity" may not necessarily come to mind. Yet, innovating new technologies and applying existing ones in new...
Provided by SkillSoft
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White Papers
How to Lead and Manage the IT-Literate Workforce
Dec 2007
When it comes to IT knowledge, the literacy of non-technical staff at U.S. companies still varies from near-expert to no-clue. However, now that IT technology is supporting virtually every...
Provided by SkillSoft
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White Papers
Harnessing the Power of ITIL
Apr 2008
ITIL is quickly becoming the global standard in IT service delivery, and for good reason — it offers IT leaders a robust, flexible, and transparent way to manage technology services and align with...
Provided by SkillSoft
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White Papers
Top 10 Things You Should Know about Genuine Windows
Jan 2009
Microsoft is educating customers and partners on Genuine software, in effort to protect them from counterfeit and pirated software. Are you familiar with the concepts of 'Genuine Windows' or...
Provided by Microsoft
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Case Studies
NuStar Energy Provides Support for Hundreds of Mobile Users
Dec 2008
For the IT team at NuStar Energy, time-consuming and frustrating smartphone support is a thing of the past. Instead of relying on employees' descriptions of problems over the phone, they can now...
Provided by LogMeIn
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Case Studies
The right support solution for wireless devices
Dec 2008
When Palm Valley Health Care implemented an electronic medical records system and provided its field nurses with remote access to it via mobile devices, it needed an easy and cost-effective...
Provided by LogMeIn
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White Papers
Edison Group - Oracle Unbreakable Linux: True Enterprise-Quality Linux Support
May 2008
This report from the Edison Group was developed to assist enterprise customers in making the best possible choice for their Linux support. The report draws a close comparison between Red Hat Linux...
Provided by Oracle
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Whitepapers
IDC ITSM research: IT Service Management Needs and Adoption Trends: An Analysis of a Global Survey of IT Executives
Sep 2008
Find out top ITSM and ITIL focused initiatives, challenges and priorities of your peers and how HP can help. Read this new survey report from IDC.
Provided by Hewlett-Packard (HP)
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Case Studies
Engineering Firm Doubles Revenue, Limits Overhead with Project Management Solution
Aug 2008
Based in Houston, Texas, Commonwealth Engineering and Construction provides engineering and construction management services for the refining and chemical process industries. With the goals of...
Provided by Microsoft
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Case Studies
ERP Software Upgrade Fuels Collaboration And Growth for Online School-Supply Retailer
Jul 2008
SchoolKidz provides a simple, cost-effective approach to fulfilling the school-supply needs of students, parents, and educators. In 2007, the company was acquired by Staples—a 60,000-employee...
Provided by Microsoft
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Case Studies
Network Solutions Leader Projects $1.5 Million Savings with Switch to New ERP
Apr 2008
Founded in 1983, Network Equipment Technologies (NET) is a leader in providing network and voice exchange solutions for government and enterprise customers worldwide. To increase its operational...
Provided by Microsoft
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Case Studies
Integrated ERP Solution Empowers Manufacturing Company
Nov 2007
Zurn is a major manufacturer and distributor of commercial-grade plumbing products and accessories. Its 10 product lines are engineered by domestic and foreign vendors, manufactured across nine...
Provided by Microsoft
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Case Studies
Airport Retailer Gains Real-Time Insight into Inventory with New Business Solution
May 2008
InMotion Entertainment is the largest electronics airport retailer in the nation. With more than 50 stores located in 33 airports, InMotion delivers portable entertainment to the travelers market....
Provided by Microsoft
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White Papers
40 to 80 In No Time Flat - Proven Techniques to Drive First Call Resolution
Apr 2008
The gathering and use of metrics to manage system performance is a common IT practice. Over the last 15 years, similar techniques to assess and manage human performance within IT organizations...
Provided by CDC Software
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Webcasts
Case Study Webcast: How a top California School District Chose its Help Desk
Oct 2008
Franklin-McKinley School District used to manage IT incidents on paper, then via spreadsheet. They tried a monolithic help desk system, but users complained that it was too complicated. In this...
Provided by SchoolDude.com
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White Papers
Total Support: Achieving sustainable business growth with a remote support solution
Oct 2008
Successfully expanding and supporting a geographically dispersed business requires big-picture vision, real-world analysis, pragmatic planning, and a relentless focus on execution. It also...
Provided by NTRglobal
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Podcasts
TechNet Radio: IT Time - What's Next in System Center 2012
May 2011
It's IT Time and in today's episode, the speakers - -Group Product Manager here at Microsoft. Listen in as they preview the System Center 2012 suite of products and discuss how IT Pros can grapple...
Provided by Microsoft
-
Podcasts
TechNet Radio: IT Time - Integrating Windows Phone Into Your IT Infrastructure
Apr 2011
Its IT Time and in this podcast, the speaker interviews a Sr. Technical Product Manager with the Windows Phone team. Tune in as they discuss how Windows Phone integrates with a business' IT...
Provided by Microsoft
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Research
Step By Step: A Template for Marketing IT to the Business
May 2006
Many IT organizations are just beginning the journey toward more effectively marketing IT to their business constituents. But what is the right step-by-step approach to use to jump-start their...
Provided by Forrester Research
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Whitepapers
The Right Foundation for Growing Global
Jul 2011
This landmark research reveals new insights into the real business value of integrated business applications, including cost reductions, data visibility and net income increases. (Bloomberg...
Provided by SAP
-
Whitepapers
Using Best Practices for Software and Systems Development and Delivery
Mar 2007
When it comes to software and systems development, most midsize and large organizations are grappling with these questions: How can we develop critical software and systems more quickly? How can...
Provided by IBM
-
Whitepapers
Top 10 Reasons to Automate Your IT Run Books
Nov 2007
Many of the largest, most sophisticated IT organizations are adopting run book automation, an emerging technology. While each organization has different priorities for implementing automation...
Provided by Hewlett-Packard (HP)
-
White Papers
Underpinning Unified Communications: The 3 Essentials of Advanced IP Communications
Aug 2007
Discover the 3 essentials of advanced IP communications in this White Paper: Open standards Carrier grade reliability and resilience Extensive scalability These essential 3 characteristics...
Provided by Siemens
-
White Papers
Oracle Empowers Business Process Excellence Through Business and IT Collaboration
Jul 2007
Oracle's unique offerings make it the vendor of choice to deliver complete solutions to companies ready to capitalize on the synergies between IT and the business that are only available through...
Provided by Oracle
-
White Papers
SOA Test Methodology
Jul 2007
Service-Oriented Architecture (SOA) promises significant benefits to today's organizations. Successfully delivering SOA benefits, especially Business Agility and Component Reuse depends on the...
Provided by Torry Harris Business Solutions
-
White Papers
Nucleus Research: ROI Measurements for Remote Support
Oct 2007
Read this report from Nucleus Research to learn how WebEx Support Center enables customer support centers and internal IT help desks to increase productivity, reduce costs, and increase customer...
Provided by WebEx Communications
-
Whitepapers
Datamonitor Decision Matrix: Selecting an IT Systems Management Vendor
Mar 2007
The increasing complexity of IT infrastructures, coupled with the pressure on IT departments to be more efficient has given rise to increasing demand from enterprises for IT systems management...
Provided by IBM
-
Webcasts
ITIL v3 and the Evolution of Service Management
Jun 2007
ITIL v3 has just been refreshed to reflect current best practice for service management. CoBIT v4.1 has just been revised and ISO IEC 20000 is undergoing a revision with a proposed part 3 right...
Provided by IBM
-
eBooks
Buy/Market/Sell/Service Smarter eBook
Oct 2012
As new technology and connected consumers redefine how business is done, IBM Smarter Commerce solutions help companies more effectively engage with customers across four critical aspects, which...
Provided by IBM
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Case Studies
The College of Family Physicians of Canada: College Reduces Server Hardware by 65 Percent, Speeds Backups by 50 Percent
Dec 2009
The College of Family Physicians of Canada (CFPC) is a not-for-profit organization that represents more than 22,000 members across the country. To resolve critical data-center cooling issues and...
Provided by Microsoft
-
Whitepapers
Establishing IT Operations in Emerging Markets: Strategies to Connect to the Global Infrastructure
Dec 2012
Strategic IT leaders face a double challenge: IT exists to serve the company, and must understand the business units' needs -- but those business units exist to serve the clients and customers,...
Provided by SkillSoft
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Whitepapers
Integrated Systems and Streamlined Practices Propel New, Responsive IT organizations
Sep 2012
Enterprise IT leaders must transform their organizations to be responsive to fast-changing business needs. They must focus on enabling business innovations. They know it, and have begun a...
Provided by IBM Australia
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Whitepapers
The Future of Datacentre Management
Nov 2012
The proliferation of mobile devices that collect and share volumes of increasingly unstructured data led to an explosion in information. Companies lose competitive advantage if their IT fails to...
Provided by IBM Australia
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Whitepapers
Performance-Aware Thermal Management Via Task Scheduling
Apr 2010
High on-chip temperature impairs the processor's reliability and reduces its lifetime. Hardware-level Dynamic Thermal Management (DTM) techniques can effectively constrain the chip temperature,...
Provided by Association for Computing Machinery
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Whitepapers
Key Drivers: Why CIOs Believe Empowered Users Set the Agenda for Enterprise Security
May 2013
Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business...
Provided by Blue Coat Systems
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Whitepapers
Despite the Risks, FTP Use on the Rise in the Enterprise
Oct 2007
Global businesses require the free-flowing movement of information-from sensitive customer data to logistical process information-to thrive. No one piece of technology takes more heat for creating...
Provided by Sterling Commerce
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Webcasts
Increase Customer Retention through Proactive SLA Management
Sep 2007
View this Webcast as two top technology experts describe how SLAs are affecting today's IT landscape - and how they will change tomorrow's. After a broad look at SLAs and how they're being used,...
Provided by Sterling Commerce
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Whitepapers
The Value of Smarter Data Center Services (IDC analyst paper)
Aug 2011
While recent emphasis has been on consolidation and cost reduction, IT organizations looking to the future are developing streamlined processes and improved time-to-market. Read this white paper...
Provided by IBM
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Case Studies
Enabling Flexibility for Business Expansion With Reliability and Security
Sep 2006
OMRON today is a US$5.5 billion plus global leader in sensing and control components, headquartered in Kyoto with over 25,000 employees spread out across 35 countries. With quality of paramount...
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White Papers
Profitable Strategies for Optimizing Help Desk Operations
Sep 2007
In this free whitepaper, you'll learn how to completely re-think the way your service desk deploys people, processes, and technologies. Discover how to think strategically, rather than...
Provided by SupportSoft
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Whitepapers
White Paper: Six Critical IT Operations Questions for a Successful SOA Deployment
Jul 2007
There's a lot of talk about service-oriented architecture (SOA). Organizations eagerly anticipate the increased development flexibility it can bring as well as its promise to speed business...
Provided by IBM
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White Papers
Multi-Enterprise SOAs: The Most Important Paradigm Shift for Enterprise Revenue Growth
Dec 2007
This in-depth white paper describes IT's maturing role in today's dynamic, interconnected business environment. It documents the trend toward the interdependence of executive decision-making and...
Provided by Sterling Commerce
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Webcasts
Internal Audit and Risk Mitigation - Effective and practical use of the COSO and COBIT methodologies
Nov 2007
This webinar discusses how to align your audit risk assessment, audit ecosystem, audit plan, and audit engagements with the larger organization's strategy, vision, and values. It is designed...
Provided by ComplianceOnline
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Webcasts
Internal Controls and Governance: Strategies and Controls for SOX Compliance and IT Governance for Small and Medium Business
Nov 2007
Publicly-owned Small and Medium Businesses (SMBs) are subject to the same laws and regulatory mandates that their large counterparts are. This webinar covers some of the common challenges faced by...
Provided by ComplianceOnline
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Webcasts
Service Providers and SAS 70 Reports Understanding Requirements, Compliance and Benefits
Nov 2007
This webinar gives a complete overview of the SAS 70 report and explains what a SAS 70 Report is and who can issue it, which types of entities are candidates for SAS 70 audits and what is the...
Provided by ComplianceOnline
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White Papers
How to simplify the IT infrastructure with end-to-end automation of document processes
Oct 2007
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient communication. True to its...
Provided by Esker
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White Papers
Software Testing 3.0: The Continuing Evolution of Software Testing
Dec 2007
This paper traces the evolution of software testing through its first two phases, and then presents the current state-of-the-practice: Software Testing 3.0, an independent and strategic approach...
Provided by LogiGear
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Whitepapers
Best Practices for Implementing Automated Functional Testing Solutions
May 2007
This paper presents a brief overview of the advantages of automating functional testing, explaining how you can meet tighter release schedules, verify that business processes function correctly,...
Provided by Hewlett-Packard (HP)
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Presentations
Business Continuity: How quickly do you plan to bounce back?
Jan 2008
Watch this IBM ForwardView webshow to find out how Business Continuity Planning can help minimize the impact that downtime can have on your business, your customers, and your bottom line. You'll...
Provided by IBM
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Whitepapers
Smart SOA: Best Practices for Agile Innovation and Optimization
Nov 2007
SOA enables you to integrate your business as linked, repeatable business tasks or services. But pursuing SOA on an ad hoc basis can drastically reduce its benefits. This white paper outlines...
Provided by IBM
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Resource Center
IBM Rational Systems Development Solution eKit
Dec 2007
As systems increase in complexity, communication between systems and software teams becomes more and more difficult. Included in this kit are educational white papers, customer examples,...
Provided by IBM
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Whitepapers
IT Service Management: Is it now too important to leave to the IT department alone?
Sep 2007
IT service management solutions can help you become more focused on the business needs necessary to facilitate speed-to-market, flexibility, control, and improved efficiency. These benefits can...
Provided by IBM
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Case Studies
Telecommunications Case Study: Telmex
May 2009
Telmex is the leading telecommunications company in Mexico and the largest private company in Latin America. The Telmex security group was concerned that tokens were being shared and therefore...
Provided by DigitalPersona
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Case Studies
Tar Heel Capital: Restaurant Franchisee Case Study
Jul 2009
Tar Heel Capital is a large Wendy's restaurant franchisee with over 75 locations and more than 2800 employees throughout North and South Carolina. Like many quick service restaurant operators, Tar...
Provided by DigitalPersona
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Case Studies
UTM Solution Selected for Price, Performance, and Reliability
Jul 2009
The Korean Standards Association (KSA) has built its vast expertise over the past 45 years in the fields of standards, ISO certification, and international cooperation through surveys, research,...
Provided by WatchGuard Technologies
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Case Studies
Reducing Cycle Time and Improving the Quality of Decision-making for IT Emergency Change Management through Communications Enabled Business Processes
Nov 2007
In this case study, Avaya describes how its own IT organization is improving productivity and relieving worker stress by automating a customer emergency resolution process. Avaya uses its...
Provided by Avaya
