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(210 results)-
Research
Source Business Technology Resiliency Capabilities
Feb 2013
The skills and expertise required to stay on top of trends, industry best practices, and the latest technologies while juggling many other competing priorities can drain your IT resources. Read...
Provided by IBM
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Whitepapers
Performance-Aware Thermal Management Via Task Scheduling
Apr 2010
High on-chip temperature impairs the processor's reliability and reduces its lifetime. Hardware-level Dynamic Thermal Management (DTM) techniques can effectively constrain the chip temperature,...
Provided by Association for Computing Machinery
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Whitepapers
Despite the Risks, FTP Use on the Rise in the Enterprise
Oct 2007
Global businesses require the free-flowing movement of information-from sensitive customer data to logistical process information-to thrive. No one piece of technology takes more heat for creating...
Provided by Sterling Commerce
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Webcasts
Increase Customer Retention through Proactive SLA Management
Sep 2007
View this Webcast as two top technology experts describe how SLAs are affecting today's IT landscape - and how they will change tomorrow's. After a broad look at SLAs and how they're being used,...
Provided by Sterling Commerce
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Whitepapers
The Value of Smarter Data Center Services (IDC analyst paper)
Aug 2011
While recent emphasis has been on consolidation and cost reduction, IT organizations looking to the future are developing streamlined processes and improved time-to-market. Read this white paper...
Provided by IBM
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Case Studies
Enabling Flexibility for Business Expansion With Reliability and Security
Sep 2006
OMRON today is a US$5.5 billion plus global leader in sensing and control components, headquartered in Kyoto with over 25,000 employees spread out across 35 countries. With quality of paramount...
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Whitepapers
White Paper: Six Critical IT Operations Questions for a Successful SOA Deployment
Jul 2007
There's a lot of talk about service-oriented architecture (SOA). Organizations eagerly anticipate the increased development flexibility it can bring as well as its promise to speed business...
Provided by IBM
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White Papers
Multi-Enterprise SOAs: The Most Important Paradigm Shift for Enterprise Revenue Growth
Dec 2007
This in-depth white paper describes IT's maturing role in today's dynamic, interconnected business environment. It documents the trend toward the interdependence of executive decision-making and...
Provided by Sterling Commerce
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White Papers
How to simplify the IT infrastructure with end-to-end automation of document processes
Oct 2007
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient communication. True to its...
Provided by Esker
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Whitepapers
Best Practices for Implementing Automated Functional Testing Solutions
May 2007
This paper presents a brief overview of the advantages of automating functional testing, explaining how you can meet tighter release schedules, verify that business processes function correctly,...
Provided by Hewlett-Packard (HP)
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Presentations
Business Continuity: How quickly do you plan to bounce back?
Jan 2008
Watch this IBM ForwardView webshow to find out how Business Continuity Planning can help minimize the impact that downtime can have on your business, your customers, and your bottom line. You'll...
Provided by IBM
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Whitepapers
Smart SOA: Best Practices for Agile Innovation and Optimization
Nov 2007
SOA enables you to integrate your business as linked, repeatable business tasks or services. But pursuing SOA on an ad hoc basis can drastically reduce its benefits. This white paper outlines...
Provided by IBM
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Resource Center
IBM Rational Systems Development Solution eKit
Dec 2007
As systems increase in complexity, communication between systems and software teams becomes more and more difficult. Included in this kit are educational white papers, customer examples,...
Provided by IBM
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Whitepapers
IT Service Management: Is it now too important to leave to the IT department alone?
Sep 2007
IT service management solutions can help you become more focused on the business needs necessary to facilitate speed-to-market, flexibility, control, and improved efficiency. These benefits can...
Provided by IBM
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Case Studies
Telecommunications Case Study: Telmex
May 2009
Telmex is the leading telecommunications company in Mexico and the largest private company in Latin America. The Telmex security group was concerned that tokens were being shared and therefore...
Provided by DigitalPersona
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Case Studies
Tar Heel Capital: Restaurant Franchisee Case Study
Jul 2009
Tar Heel Capital is a large Wendy's restaurant franchisee with over 75 locations and more than 2800 employees throughout North and South Carolina. Like many quick service restaurant operators, Tar...
Provided by DigitalPersona
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Case Studies
UTM Solution Selected for Price, Performance, and Reliability
Jul 2009
The Korean Standards Association (KSA) has built its vast expertise over the past 45 years in the fields of standards, ISO certification, and international cooperation through surveys, research,...
Provided by WatchGuard Technologies
-
Case Studies
Reducing Cycle Time and Improving the Quality of Decision-making for IT Emergency Change Management through Communications Enabled Business Processes
Nov 2007
In this case study, Avaya describes how its own IT organization is improving productivity and relieving worker stress by automating a customer emergency resolution process. Avaya uses its...
Provided by Avaya
-
White Papers
Measuring the Return on IT Security Investments
Dec 2007
Intel IT developed a model for measuring return on security investment (ROSI) in our manufacturing environments that produces a much higher level of accuracy than other methods currently available.
Provided by Intel
-
Whitepapers
Application Security: The Missing Pillar of Software Quality
Dec 2007
Web applications must be built with improved security features to fulfill their economic promise and protect organizations against liability and loss. This White Paper details the new HP...
Provided by Hewlett-Packard (HP)
-
White Papers
Productivity Gains from Making Remote Support Virtual
Aug 2007
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness. Over 3,500+ organizations have...
Provided by Bomgar
-
Webcasts
The ITIL Imperative: Accelerate from Strategy to Value in '08
Jan 2008
As ITIL hits the top of many organizations' priority lists in '08, business leaders are anxious to see tangible business value out of their ITIL investments. But practical advice on how to use...
Provided by Bomgar
-
White Papers
Fostering a Culture of Adaptability: Using Information Technology to Increase Your Company's Agility
Sep 2007
To achieve profitable growth, successful companies maintain a laser-sharp focus on executing a few key initiatives efficiently. Moving quickly and effectively on these initiatives requires you to...
Provided by SAP
-
White Papers
The Instantly Responsive Enterprise: The Marriage of BPM and CEP
Mar 2008
In this free white paper, learn how two proven but separate business process technologies, Business Process Management (BPM) and Complex Event Processing (CEP), can be merged to achieve better...
Provided by BEA Systems
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support
May 2008
Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend to focus on the one metric they...
Provided by Citrix Online
-
Whitepapers
Governance: The CIO's--and the Board's--Business
Apr 2008
Effective IT governance practices have become critical for supporting overall corporate objectives. Without this required level of governance, organizations are unable to ensure that business and...
Provided by Compuware
-
Resource Center
Want an IT solution to fit your exact needs? Just help yourself!
Jan 2008
Turn a long list of possible IT options into a short list of your best options, with the online IBM Advisor tool for mid-sized companies. Simply answer a few questions about your specific issues,...
Provided by IBM
-
Whitepapers
The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation.
Jan 2008
Globalization and advances in technology have changed the way business gets done. Today, outsourcing helps make the globally integrated enterprise possible. And the decision-making process for...
Provided by IBM
-
Whitepapers
The new information agenda: Do you have one?
Jan 2008
The lack of trusted information is a major concern for businesses worldwide. The information agenda is a comprehensive, enterprise-wide plan for creating, delivering, and exploiting trusted...
Provided by IBM
-
White Papers
Staying Ahead of the Curve: Oracle Database 11g vs. Microsoft SQL Server 2005
Apr 2008
This document will show how Microsoft has been slow to adapt to changing, real-world information needs and how SQL Server 2005 lacks critical capabilities that are needed to both adapt to, and...
Provided by Oracle
-
Whitepapers
Discover and visualize your dynamic IT Infrastructure Solution Brief
Oct 2011
IBM Tivoli Application Dependency Discovery Manager supports the alignment of IT and business with robust and automated application mapping and discovery that helps organizations understand the...
Provided by IBM
-
Whitepapers
Versatile Approach for Optimizing Business Service & Application Performance in a World of Accelerating Change
Oct 2011
To optimize business services and application performance, IT organizations need a complete picture of all IT assets and services that contribute to customer and user experience.
Provided by IBM
-
Whitepapers
Improve visibility, control and automation with IBM Service Management
Dec 2007
IT operations must constantly improve visibility, control and automation. IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL...
Provided by IBM
-
Presentations
HP StorageWorks EVA4400 & Microsoft
Jun 2008
Watch HP's Enterprise TV presentation to see how the HP StorageWorks EVA4400 & Microsoft applications have been tested together for real performance & reliability gains and why HP Dynamic Capacity...
Provided by Hewlett-Packard (HP)
-
White Papers
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
Mar 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate...
Provided by Microsoft
-
White Papers
Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
Feb 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate...
Provided by Microsoft
-
Whitepapers
Diskeeper 12: Ensuring Maximum Performance on Windows 7 Systems
Apr 2012
This white paper delivers the results of a series of tests that compare the performance of a third party tool, Diskeeper, to that of the native Windows 7 defragmentation utility in the areas of...
Provided by Condusiv Technologies
-
Whitepapers
Software Quality Management for SOA: Enterprise quality managers take the helm
Jun 2008
SOA brings challenges for every part of the IT organization, and the IT quality organization is no exception. SOA requires quality management across all types of testing--functional, performance,...
Provided by Hewlett-Packard (HP)
-
Webcasts
ITIL and Best Practices Frameworks; featuring HP and Results Positive!
Jun 2008
Organizations implementing best practices are specifically focusing in on best practice frameworks like ITIL v3 because it helps organizations align their operations around a focus on the services...
Provided by Hewlett-Packard (HP)
-
White Papers
Oracle's Optimized Solution for Oracle Database Mission-Critical System Environments
Dec 2011
Virtually all organizations in both the public and private sectors use database systems at the core of their IT operations. These databases are integral to day-to-day operations, and IT...
Provided by Oracle
-
White Papers
Best Practices for Gaining Visibility Into Application Performance
Oct 2008
This white paper explains why having a "360-degree view," or comprehensive visibility, into all of your mission-critical business applications is crucial to managing their performance and...
Provided by SL Corporation
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White Papers
The Unique Challenges Facing the IT Professional in K-12 Education
Mar 2008
How does your school or district stack up vs. peer institutions? Download this recent research report to see the results of a survey that identified key issues and trends among K-12 IT leaders:...
Provided by SchoolDude.com
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White Papers
The Future of IT in a Flat World: CMDBs, Automation, and the IT Value Chain
Oct 2008
Using automation, IT operations can emulate the domestic supply chain's cost containment successes. At the same time, by recognizing that its own struggles are mirrored in the global supply chain,...
Provided by ASG Software Solutions
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White Papers
Gene Kim's Practical Steps to Mitigate Virtualization Security Risks
Sep 2008
Tripwire founder/CTO Gene Kim provides seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at...
Provided by Tripwire
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White Papers
Proactively Reduce Risk and Improve IT Security in Physical and Virtual Environments
Sep 2008
Learn more about the security risks and vulnerabilities faced by organizations, and the elements of a proactive security approach. Then find out how Tripwire helps organizations attain and...
Provided by Tripwire
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White Papers
IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance
Sep 2008
High performing IT organizations didn't get that way by accident, as revealed in a recent benchmark study by the IT Process Institute (ITPI). They operate on specific controls and measurements...
Provided by Tripwire
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White Papers
What's Good for Security is Good for Operations: Why Configuration Assessment Followed by Change Auditing is Key to Operational Stability
Sep 2008
Network administrators and IT managers know that the ramifications of one small change to a company's critical servers or network devices--such as routers, switches, and firewalls--depend on...
Provided by Tripwire
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White Papers
File Integrity Monitoring: Secure Your Virtual and Physical IT Environments
Sep 2008
Looking for a File Integrity Monitoring Solution? With the numerous servers, devices and applications organizations rely on to support their everyday business, outages and security breaches due to...
Provided by Tripwire
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White Papers
Configuration Assessment: Choosing the Right Solution
Sep 2008
Configuration assessment lets businesses proactively secure their IT infrastructure and achieve compliance with important industry standards and regulations. Learn why configuration assessment is...
Provided by Tripwire
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White Papers
Effective Security with a Continuous Approach to ISO 27001 Compliance
Sep 2008
The Tripwire Enterprise solution provides organizations with powerful configuration control through its configuration assessment and change auditing capabilities. In this white paper, learn how,...
Provided by Tripwire
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White Papers
The Future of SaaS and IT Infrastructure Management: A Survey of IT Decision Makers in North America
Aug 2008
This new Research Report gives insights and perspective on Software as a Service (SaaS) as it pertains to IT Infrastructure Management. The research found that most large enterprises and...
Provided by Dell
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Webcasts
How to Develop Your CMDB Project's ROI
Sep 2008
While long-term ROI claims from enterprise customers oftentimes can exceed up to 400% or more, many IT executives are struggling with making initial ROI assessments for their Configuration...
Provided by ASG Software Solutions
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Whitepapers
ESG Applauds New CX4 In Analyst Report, CLARiiON Improves Again
Aug 2008
Analyst Mark Peters from ESG says it's hard to find much missing in the EMC CLARiiON CX4. Read why major changes, such as the addition of standard mixed-protocol support, separation of the CPU and...
Provided by EMC
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Downloads
Streamline IT Operations and Drive Innovation Across Your Company
Aug 2008
With over 30 years' experience as a business partner to leading companies, SAP gives you a jump-start into strategic IT by providing solutions enabled for SOA that can help you transform your...
Provided by SAP
-
Whitepapers
IDC Worldwide Mobile Worker Population 2007-2011 Forecast
Mar 2008
IDC predicts the number of worldwide mobile workers will reach 1 billion - including nearly 75% of the U.S. workforce - by the end of 2011. Is your company prepared for this shift in the mobile...
Provided by Citrix Online
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White Papers
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
Nov 2006
When today's businesses run 24/7 on fewer IT dollars, the relentless job of supporting employees, suppliers, business partners, and customers is an organizational necessity and one of the biggest...
Provided by NTRglobal
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White Papers
IDC: Running and Optimizing the Business of IT: The SAP Best Practices Approach
Jun 2008
Read this IDC report to see why the complexity and the rigidity of IT infrastructure keep IT departments focused almost exclusively on managing technology rather than serving the business. While...
Provided by SAP
-
White Papers
Choosing the Right CMDB: Smart Considerations for Strategic Decision Makers
Jun 2008
A forward-looking Configuaration Management Database (CMDB) does more than keep an organization's IT operations running. It draws clear connections between IT components and business services,...
Provided by ASG Software Solutions
-
White Papers
Understanding Your CMDB Project's ROI
Jul 2008
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise Configuration Management Database (CMDB) initiative, this Enterprise Management...
Provided by ASG Software Solutions
-
White Papers
Leveraging Capex-Free Managed Hosting (Yankee Group)
Jun 2008
SMBs have used IT strategies to compete effectively with both large enterprises and other small companies. But as SMBs adopt more technology, they struggle with managing it. High capital costs and...
Provided by The Planet
-
Webcasts
ITIL and Best Practices Frameworks; featuring HP and Results Positive!
Jun 2008
Organizations implementing best practices are specifically focusing in on best practice frameworks like ITIL v3 because it helps organizations align their operations around a focus on the services...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Software Quality Management for SOA: Enterprise quality managers take the helm
Jun 2008
SOA brings challenges for every part of the IT organization, and the IT quality organization is no exception. SOA requires quality management across all types of testing--functional, performance,...
Provided by Hewlett-Packard (HP)
-
White Papers
Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
Feb 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate...
Provided by Microsoft
-
White Papers
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
Mar 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate...
Provided by Microsoft
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
Jan 2008
The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology...
Provided by Citrix Online
-
Webcasts
Mashing it up with Support: Automate, Coordinate and Collaborate with the Incident Escalation Mashup
Jun 2008
Keep your internal customers, support and development teams informed--from first call to final fix--with insight at every step along the way. View this Serena webinar to see how Business Mashups...
Provided by Serena Software
-
White Papers
Bet Your Excel Spreadsheet Can't Do This - Align IT and Business with Demand Management
May 2008
In this white paper, renowned Project Portfolio Management (PPM) luminary, and former PMI President and Chairman, Harvey Levine discusses the newest approaches to Demand Management, and how you...
Provided by Serena Software
-
Presentations
HP StorageWorks EVA4400 & Microsoft
Jun 2008
Watch HP's Enterprise TV presentation to see how the HP StorageWorks EVA4400 & Microsoft applications have been tested together for real performance & reliability gains and why HP Dynamic Capacity...
Provided by Hewlett-Packard (HP)
-
Whitepapers
Improve visibility, control and automation with IBM Service Management
Dec 2007
IT operations must constantly improve visibility, control and automation. IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL...
Provided by IBM
-
White Papers
Staying Ahead of the Curve: Oracle Database 11g vs. Microsoft SQL Server 2005
Apr 2008
This document will show how Microsoft has been slow to adapt to changing, real-world information needs and how SQL Server 2005 lacks critical capabilities that are needed to both adapt to, and...
Provided by Oracle
-
Whitepapers
The new information agenda: Do you have one?
Jan 2008
The lack of trusted information is a major concern for businesses worldwide. The information agenda is a comprehensive, enterprise-wide plan for creating, delivering, and exploiting trusted...
Provided by IBM
-
Whitepapers
The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation.
Jan 2008
Globalization and advances in technology have changed the way business gets done. Today, outsourcing helps make the globally integrated enterprise possible. And the decision-making process for...
Provided by IBM
-
Resource Center
Want an IT solution to fit your exact needs? Just help yourself!
Jan 2008
Turn a long list of possible IT options into a short list of your best options, with the online IBM Advisor tool for mid-sized companies. Simply answer a few questions about your specific issues,...
Provided by IBM
-
Whitepapers
Governance: The CIO's--and the Board's--Business
Apr 2008
Effective IT governance practices have become critical for supporting overall corporate objectives. Without this required level of governance, organizations are unable to ensure that business and...
Provided by Compuware
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support
May 2008
Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend to focus on the one metric they...
Provided by Citrix Online
-
Resource Center
Remote Support has never been so easy! Try WebEx free today!
Jan 2008
With WebEx Remote Support, it's easy to stay in control--working right from your desk to minimize technology-driven downtime while maximizing help desk productivity. You have the power to launch...
Provided by WebEx Communications
-
White Papers
The Instantly Responsive Enterprise: The Marriage of BPM and CEP
Mar 2008
In this free white paper, learn how two proven but separate business process technologies, Business Process Management (BPM) and Complex Event Processing (CEP), can be merged to achieve better...
Provided by BEA Systems
-
White Papers
Fostering a Culture of Adaptability: Using Information Technology to Increase Your Company's Agility
Sep 2007
To achieve profitable growth, successful companies maintain a laser-sharp focus on executing a few key initiatives efficiently. Moving quickly and effectively on these initiatives requires you to...
Provided by SAP
-
Webcasts
The ITIL Imperative: Accelerate from Strategy to Value in '08
Jan 2008
As ITIL hits the top of many organizations' priority lists in '08, business leaders are anxious to see tangible business value out of their ITIL investments. But practical advice on how to use...
Provided by Bomgar
-
White Papers
Productivity Gains from Making Remote Support Virtual
Aug 2007
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness. Over 3,500+ organizations have...
Provided by Bomgar
-
Case Studies
UTM Solution Selected for Price, Performance, and Reliability
Jul 2009
The Korean Standards Association (KSA) has built its vast expertise over the past 45 years in the fields of standards, ISO certification, and international cooperation through surveys, research,...
Provided by WatchGuard Technologies
-
Case Studies
Reducing Cycle Time and Improving the Quality of Decision-making for IT Emergency Change Management through Communications Enabled Business Processes
Nov 2007
In this case study, Avaya describes how its own IT organization is improving productivity and relieving worker stress by automating a customer emergency resolution process. Avaya uses its...
Provided by Avaya
-
White Papers
Measuring the Return on IT Security Investments
Dec 2007
Intel IT developed a model for measuring return on security investment (ROSI) in our manufacturing environments that produces a much higher level of accuracy than other methods currently available.
Provided by Intel
-
Whitepapers
Application Security: The Missing Pillar of Software Quality
Dec 2007
Web applications must be built with improved security features to fulfill their economic promise and protect organizations against liability and loss. This White Paper details the new HP...
Provided by Hewlett-Packard (HP)
-
White Papers
Productivity Gains from Making Remote Support Virtual
Aug 2007
Support virtualization enables your support reps to be at multiple locations at once, solving support issues with unbelievable speed and effectiveness. Over 3,500+ organizations have...
Provided by Bomgar
-
Webcasts
The ITIL Imperative: Accelerate from Strategy to Value in '08
Jan 2008
As ITIL hits the top of many organizations' priority lists in '08, business leaders are anxious to see tangible business value out of their ITIL investments. But practical advice on how to use...
Provided by Bomgar
-
White Papers
Enterprise smartphone support: Five practical solutions
Sep 2011
Are costs, technical issues and security keeping your company from benefiting from smartphone use? Smartphones within the enterprise are essential now, and their ease of use in allowing users to...
Provided by LogMeIn
-
White Papers
How old remote support tools hinder your helpdesk
Sep 2011
It wouldn't be efficient to use flint and steel to start a fire in modern times, so why would your corporate helpdesk use outdated tools to support remote workers? A modern enterprise includes...
Provided by LogMeIn
-
White Papers
Fostering a Culture of Adaptability: Using Information Technology to Increase Your Company's Agility
Sep 2007
To achieve profitable growth, successful companies maintain a laser-sharp focus on executing a few key initiatives efficiently. Moving quickly and effectively on these initiatives requires you to...
Provided by SAP
-
White Papers
The Instantly Responsive Enterprise: The Marriage of BPM and CEP
Mar 2008
In this free white paper, learn how two proven but separate business process technologies, Business Process Management (BPM) and Complex Event Processing (CEP), can be merged to achieve better...
Provided by BEA Systems
-
Resource Center
Remote Support has never been so easy! Try WebEx free today!
Jan 2008
With WebEx Remote Support, it's easy to stay in control--working right from your desk to minimize technology-driven downtime while maximizing help desk productivity. You have the power to launch...
Provided by WebEx Communications
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support
May 2008
Most IT managers are stumped when it comes to capturing the right IT metrics and then effectively conveying their relevance to management. Decision makers tend to focus on the one metric they...
Provided by Citrix Online
-
Whitepapers
Governance: The CIO's--and the Board's--Business
Apr 2008
Effective IT governance practices have become critical for supporting overall corporate objectives. Without this required level of governance, organizations are unable to ensure that business and...
Provided by Compuware
-
Resource Center
Want an IT solution to fit your exact needs? Just help yourself!
Jan 2008
Turn a long list of possible IT options into a short list of your best options, with the online IBM Advisor tool for mid-sized companies. Simply answer a few questions about your specific issues,...
Provided by IBM
-
Whitepapers
The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation.
Jan 2008
Globalization and advances in technology have changed the way business gets done. Today, outsourcing helps make the globally integrated enterprise possible. And the decision-making process for...
Provided by IBM
-
Whitepapers
The new information agenda: Do you have one?
Jan 2008
The lack of trusted information is a major concern for businesses worldwide. The information agenda is a comprehensive, enterprise-wide plan for creating, delivering, and exploiting trusted...
Provided by IBM
-
White Papers
Staying Ahead of the Curve: Oracle Database 11g vs. Microsoft SQL Server 2005
Apr 2008
This document will show how Microsoft has been slow to adapt to changing, real-world information needs and how SQL Server 2005 lacks critical capabilities that are needed to both adapt to, and...
Provided by Oracle
-
Whitepapers
Discover and visualize your dynamic IT Infrastructure Solution Brief
Oct 2011
IBM Tivoli Application Dependency Discovery Manager supports the alignment of IT and business with robust and automated application mapping and discovery that helps organizations understand the...
Provided by IBM
-
Whitepapers
Versatile Approach for Optimizing Business Service & Application Performance in a World of Accelerating Change
Oct 2011
To optimize business services and application performance, IT organizations need a complete picture of all IT assets and services that contribute to customer and user experience.
Provided by IBM
-
Whitepapers
Improve visibility, control and automation with IBM Service Management
Dec 2007
IT operations must constantly improve visibility, control and automation. IBM Service Management solutions, like the IBM Service Management Stimulator Workshop, help organizations leverage ITIL...
Provided by IBM
-
Presentations
HP StorageWorks EVA4400 & Microsoft
Jun 2008
Watch HP's Enterprise TV presentation to see how the HP StorageWorks EVA4400 & Microsoft applications have been tested together for real performance & reliability gains and why HP Dynamic Capacity...
Provided by Hewlett-Packard (HP)
-
White Papers
Bet Your Excel Spreadsheet Can't Do This - Align IT and Business with Demand Management
May 2008
In this white paper, renowned Project Portfolio Management (PPM) luminary, and former PMI President and Chairman, Harvey Levine discusses the newest approaches to Demand Management, and how you...
Provided by Serena Software
-
Webcasts
Mashing it up with Support: Automate, Coordinate and Collaborate with the Incident Escalation Mashup
Jun 2008
Keep your internal customers, support and development teams informed--from first call to final fix--with insight at every step along the way. View this Serena webinar to see how Business Mashups...
Provided by Serena Software
-
Webcasts
Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
Jan 2008
The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology...
Provided by Citrix Online
-
White Papers
Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
Mar 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate...
Provided by Microsoft
-
White Papers
Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
Feb 2008
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate...
Provided by Microsoft
-
Whitepapers
Diskeeper 12: Ensuring Maximum Performance on Windows 7 Systems
Apr 2012
This white paper delivers the results of a series of tests that compare the performance of a third party tool, Diskeeper, to that of the native Windows 7 defragmentation utility in the areas of...
Provided by Condusiv Technologies
-
Whitepapers
Software Quality Management for SOA: Enterprise quality managers take the helm
Jun 2008
SOA brings challenges for every part of the IT organization, and the IT quality organization is no exception. SOA requires quality management across all types of testing--functional, performance,...
Provided by Hewlett-Packard (HP)
-
Webcasts
ITIL and Best Practices Frameworks; featuring HP and Results Positive!
Jun 2008
Organizations implementing best practices are specifically focusing in on best practice frameworks like ITIL v3 because it helps organizations align their operations around a focus on the services...
Provided by Hewlett-Packard (HP)
-
White Papers
Leveraging Capex-Free Managed Hosting (Yankee Group)
Jun 2008
SMBs have used IT strategies to compete effectively with both large enterprises and other small companies. But as SMBs adopt more technology, they struggle with managing it. High capital costs and...
Provided by The Planet
-
White Papers
Oracle's Optimized Solution for Oracle Database Mission-Critical System Environments
Dec 2011
Virtually all organizations in both the public and private sectors use database systems at the core of their IT operations. These databases are integral to day-to-day operations, and IT...
Provided by Oracle
-
White Papers
Understanding Your CMDB Project's ROI
Jul 2008
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise Configuration Management Database (CMDB) initiative, this Enterprise Management...
Provided by ASG Software Solutions
-
White Papers
Choosing the Right CMDB: Smart Considerations for Strategic Decision Makers
Jun 2008
A forward-looking Configuaration Management Database (CMDB) does more than keep an organization's IT operations running. It draws clear connections between IT components and business services,...
Provided by ASG Software Solutions
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White Papers
IDC: Running and Optimizing the Business of IT: The SAP Best Practices Approach
Jun 2008
Read this IDC report to see why the complexity and the rigidity of IT infrastructure keep IT departments focused almost exclusively on managing technology rather than serving the business. While...
Provided by SAP
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White Papers
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
Nov 2006
When today's businesses run 24/7 on fewer IT dollars, the relentless job of supporting employees, suppliers, business partners, and customers is an organizational necessity and one of the biggest...
Provided by NTRglobal
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Whitepapers
IDC Worldwide Mobile Worker Population 2007-2011 Forecast
Mar 2008
IDC predicts the number of worldwide mobile workers will reach 1 billion - including nearly 75% of the U.S. workforce - by the end of 2011. Is your company prepared for this shift in the mobile...
Provided by Citrix Online
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Downloads
Streamline IT Operations and Drive Innovation Across Your Company
Aug 2008
With over 30 years' experience as a business partner to leading companies, SAP gives you a jump-start into strategic IT by providing solutions enabled for SOA that can help you transform your...
Provided by SAP
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Whitepapers
ESG Applauds New CX4 In Analyst Report, CLARiiON Improves Again
Aug 2008
Analyst Mark Peters from ESG says it's hard to find much missing in the EMC CLARiiON CX4. Read why major changes, such as the addition of standard mixed-protocol support, separation of the CPU and...
Provided by EMC
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Whitepapers
Accelerating time-to insight using in-memory analytics - Ovum Paper
Jan 2012
Read this paper from research firm Ovum about the benefits of in-memory analytics and how it helps business users to access and analyze information within seconds for more agile decision-making.
Provided by IBM
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Webcasts
How to Develop Your CMDB Project's ROI
Sep 2008
While long-term ROI claims from enterprise customers oftentimes can exceed up to 400% or more, many IT executives are struggling with making initial ROI assessments for their Configuration...
Provided by ASG Software Solutions
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