IT Governance and Outsourcing - What Are the Implications for Service Providers?
Source: Dimension Data
Given the increased stakeholder expectations around IT governance, coupled with the complexities of governing Service Provider relationships in a Multisourced environment, organisations are looking for Service Providers with a unique set of skills and competencies. Datacraft recognises that when organisations make outsourcing decisions, they are increasingly selecting external partners who have adopted corresponding and complementary best practices and processes - they want the peace of mind that they will the share the same consistent, common language with their Service Provider. One's position is that Service Providers need to be able to demonstrate how their services align with IT governance best practices.