IT Services Firm Helps University Improve Communication, Cut Costs With New Solution
Indiana University, with eight campuses, is one of the largest universities in the United States. Thousands of university employees, including the school's IT staff, rely on voice mail and e-mail to communicate and perform their jobs. Over the last several years, however, the number of mobile employees has grown dramatically. In an effort to help those workers communicate more effectively, the school sought to integrate its voice network and computer applications. In late 2007, Microsoft Gold Certified Partner Enabling Technologies helped the school implement a unified communications solution based on Microsoft Office Communications Server 2007 and Exchange Server 2007 Unified Messaging. This growing solution has streamlined and enhanced communications for employees and increased their productivity. It has also reduced travel time and costs and simplified IT administration.