JD Edwards Integration With Siebel CRM On Demand: Extending Your CRM Choice With Siebel CRM On Demand

While Oracle believe that JD Edwards CRM is the clear choice for most JD Edwards customers, they also realize that having a choice of CRM products will help more of their customers to be successful in driving a CRM strategy that works for them. Siebel CRM On Demand is one of those choices introduced to JD Edwards customers. Aside from providing powerful CRM capabilities, Siebel CRM On Demand is delivered as a 'Software as a Service', or Hosted, solution. Customers typically see benefits from a hosted solution such as quick user adoption, faster deployment, and lower cost of entry. This paper helps provide an outline of the necessary tools and techniques available to create integration between JD Edwards EnterpriseOne and Siebel CRM On Demand.