John Wiley Australia Grows Its Business With LANSA
John Wiley & Sons Australia Ltd. publishes non-fiction and educational books. The case study examines the use of LANSA technology in managing the growing business of Wily & Sons. Traditionally, book publishing sector is not very tech-oriented. However, the company realized that its outdated technology is hampering its growth. The paper charts out the roadmap followed by the company for transforming its technology. The company has used LANSA tools for developing Synon and iSeries systems. The Australian subsidy also customized its eBusiness solution from scratch for catering to its unique requirements. The company was having a tough time maintaining relationship with its partner booksellers. For addressing this issue, the company developed eCustomer system. The system has been built using LANSA b2b site. The new system provides continuous and direct access to company's production iSeries. The paper concludes that this real-time information sharing has helped the company in garnering major support among the booksellers. The transition and implementation of LANSA tools has also helped the company in reducing the costs. It also helped the company in winning 'Publisher of the Year' award. The paper also focuses on future plans of the business regarding technological innovation.