Knowledge Management or Corporate Amnesia?
Source: Mission Critical Systems
More than 70 percent of businesses suffering a server failure without backup go bankrupt within two years. Of course, it's not the loss of equipment, but rather the loss of critical information and knowledge housed on the server that leads to the failure. When key employees leave a company, the organization can face similar hardships. The employee may have been the driving force for innovation, a well of experience on which everyone depended, or the customer database in effect, Despite these risks, many businesses continue to play Russian roulette with their knowledge assets (people, experience, ideas, documents, et al) - the intellectual capital that comprises the corporate "Brain."