Knowles Electronics Streamlines Manufacturing and Sales Processes and Improves Productivity

Knowles Electronics wanted to streamline product manufacturing, validation, and sales processes in the competitive electronics market and improve accuracy in manufacturing and sales processes to ensure high levels of customer service. The challenge was to improve operational efficiency and productivity and ensure policies of segregation of duties are applied to facilitate compliance. Knowles Electronics implemented Oracle Preventive Controls Governor to manage form validation, and, more recently, to enhance workflows within Oracle Financials and Oracle Discrete Manufacturing to ensure accuracy and efficiency as well as automated a previously e-mail-based item set-up process, ensuring that users enter each product or service into the system properly to avoid problems in manufacturing or sales processes.